Dr. Joudeh and his staff are stellar! Kind, compassionate, and humane. I can't recommend them…read moreenough!

No pulmonologist available to meet with. What's the point is all you get is a physicians…read moreassistant. And they don't discount you bill when you only see a assistant.

I really like Dr. Bohan, but the East Valley Clinic is a disaster…read more At my 2nd appointment (10:30 AM), I waited more than 2 hours and was told I'd be "the next patient after lunch". I LEFT. Currently I've been trying for nearly a week to reschedule an appointment. I've never reached a real person and have left 4 messages. No one has returned any of my calls.

I am submitting this complaint regarding Dr. Arturo Castro Jr. at East Valley Center for Pulmonary…read more& Sleep Disorder due to unprofessional conduct, dissemination of false information, and what I believe to be retaliatory patient abandonment. My wife has stage four lung cancer. Over the past three months, she has been repeatedly hospitalized at Banner Hospital and Mercy Gilbert Hospital due to tumor progression in her lungs and recurrent pneumonia. During these hospitalizations, Dr. Castro was one of the physicians who evaluated her. One day prior to my wife's discharge from the hospital, I spoke directly with Dr. Castro and requested that oxygen be arranged for her transportation home and continued home use. Dr. Castro stated that he would not order oxygen unless my wife came to his office for a follow-up appointment first, after which he would submit an order to Preferred Home Care. I explained that during prior hospitalizations, oxygen was arranged directly by the hospital before discharge. Dr. Castro responded that this "is not how it works" and that my wife "would not be approved" unless she first saw him in his office. This information was false. Hospitals are fully able to arrange discharge oxygen when medically necessary, which was later confirmed by hospital staff and another pulmonologist. The interaction left me with the strong impression that Dr. Castro was intentionally creating barriers in order to force an office visit before providing medically necessary equipment. Because my wife was extremely weak, we planned to follow up with pulmonology once she stabilized. After discharge, we contacted the same office to schedule an appointment with a different pulmonologist. At that time, we were told by office staff that my wife's name had been marked in the system as "Do Not Accept Patient" under Dr. Castro's instructions. I was shocked. My wife has done nothing wrong. She is a critically ill cancer patient who requires medical care. Blocking her from accessing any physician in that practice appears retaliatory and punitive simply because I questioned inaccurate information provided by Dr. Castro. This behavior raises serious concerns: * Retaliation against a patient * Interference with access to care * Dissemination of false medical and administrative information * Possible patient abandonment Physicians take an oath to place patient welfare first. Denying or obstructing care to a terminally ill patient because a family member questioned incorrect information is unacceptable. My wife is fighting for her life. She should never be used as leverage in a personal or financial dispute. I am requesting that this matter be formally reviewed and documented. I also strongly advise patients to be cautious when seeking care from this provider.

If you are Awake then avoid this place!…read more I took my mother here in hopes of getting approval for an oxygen machine thru Medicare, due to the partial lung removal she had a decade ago. She is short of breath regularly, so I thought oxygen machine would be a good fix for this problem. The place must be very busy because the first available appointment was 5+ weeks out. Usually in a busy office they are many other people getting treatment when you show up, but in this case the office was empty of any other patients. They weren't busy at all. Upon arrival they collected all of the forms we had filled out and got us back into an exam room right away. The med tech came in to do some basic testing and breathing evaluations. I explained the purpose for our visit right away, and he seemed to change his attitude after this. He was also concerned that they didn't have any of the records from her history. He was very polite during his exam, but I had to laugh at the fact that he was wearing a cloth mask. A pulmonary office should be aware of the negative effects caused by wearing a mask all day, but since the office staff didn't have masks on I knew that it was a choice thing for him. Next the doctor showed up wearing a mask, and I almost got up and walked out at that point. After talking with him, and explaining the reason for our visit he said he couldn't help us because the EtcO2 readings she had were over 88. He then tried to argue for an inhaler treatment, which I refused. They didn't bother doing any of the exercises testing, which would have shown her need for the oxygen. If you want to see a doctor that doesn't even know that mask wearing is detrimental to your health, then this is your place. If you are still wear a mask yourself then this is your place, but if you have a brain then you'll avoid this place. This group should be avoided at all costs. You can't fix EVIL or STUPID, and I believe that these people are both! What happened to "Do know harm?"

I had no problem with the office getting an appointment and everyone was pleasant. I saw the…read moredoctor who answered all my questions. And he said I could quit O2 during the day, so that may be why I was so happy with him. A chest xray was ordered, and I'm hoping to get in to discuss it.

First time here and I walked out of this doctor's office without being seen due to the…read moreunprofessionalism. It took weeks of calls to finally get through to someone to make an appointment, then it was scheduled for two months later. I found out the day before that the appointment time that I was given was incorrect. I was told that I would receive a paperwork packet, but when they mailed it to my doctor's address instead of mine. Okay, mistakes happen. Upon arrival, I paid my copay, and I was handed a stack of paperwork to complete, which was particularly challenging as I suffer from severe arthritis. Which is why receiving the paperwork packet beforehand would have been helpful - more time and my husband could help. I was led to an exam room to fill out the paperwork and the door was left open. The front office staff were engaged in such loud arguments, it made it difficult to concentrate. Even worse, part of the yelling was over not wanting to call a patient and refusing to stay after work to deal with them. I decided it was best to leave as I did not feel comfortable or safe with this office handling my medical care. Dr. Bekteshi walked in as I was preparing to leave, when told of my decision to leave and not come back, he seemed indifferent, unsurprised and unconcerned. For all I know, Dr. Bekteshi may be a good doctor, but his practice severely lacks professionalism and organization. The one positive was the Medical Assistant, Anthony. He was professional and kind.

For a year and a half I was Dr Bekteshi patient. Though I felt he was proactive in my treatment, l…read morenever felt I was getting all the options for my pulmonary fibrosis. When a growth was discovered on my CT scan to have slowly grown, he suggested a biopsy. My son, also a physician felt my wait for a scheduled biopsy could be expedited via his connections so, if this was a malignancy it would be treated as quickly as possible. That biopsy was not through Dr. Bekteshi. I a week later received a call from Dr. Bekteshi scolding me for not having him do the biopsy. He was rude and dismissive. He was very unprofessional and very rude in this phone conversation. He has no personality and no report with his patients . That for me settled it, I am done.

Everything went well. On time, friendly staff and wonderful, caring, and patient, Dr Bohan.read more

Dr. Gill was wonderful. Staff horrible. Been trying to get set up for a home sleep test. Took them…read moreover 2 weeks to reach out to the insurance company. I received an ok over a week ago still waiting for them to set it up. Would definitely not recommend this office.

Excellent care, diagnosis, interventions and follow up. Office staff are efficient, polite and…read moreprofessional. My quality of life has improved dramatically with their professional and personal care. I am a retired Cardiopulmonary Vent dependent Certified RN.

They are an amazing group of people, from check in to check out! Amber Hauskins will never rush…read moreyou! She listens and truly cares! They are quick to respond to you on their online portal! The great guy that does your pulmonary testing has the best sense of humor! I would recommend this group everyday!

Horrible office, and staff. I wasted so much time waiting to be told maybe another 15mins. I would…read moresuggest finding another doctor's office were they care about you and your time.

I am a patient of Dr Farber and just recently had to call his office to obtain some reports…read moreThe lady on the line set me up with a link to setup their portal The next day, having no luck with the portal, I had to call again Mary, the young lady on the phone was extremely helpful in assisting me to get the documents I needed The helpfulness and wonderful attitude of the staff is to be commended

My mother has gone to see Dr. Kadicar for about 4 years. After every visit she would come home and…read moreexplain to us how awful her visit was. After her visit today she is finally making the decision to leave and go somewhere else. This doctor has absolutely NO bedside manners. She is rude, talks over the patient, and acts as if she is simple angry to be there. Instead of listening to the patient and hearing about their issues they would like help with, she disregards and downplays everything. She only reads patients charts when she steps into the room (something she should do before hand). I cannot believe the stories my mom has come home with, telling us how poorly she was treated by her during her visit. Not to mention during this pandemic, the staff handled things horrible. They did not make the patients wait in their cars until the time of their appointment. They had people sitting in the waiting room and one of the workers even had her mask pulled down exposing her nose. So unprofessional! I would not recommended her to anybody.

Nothing worse then waiting over an hour and half for a doctor and then when she finally makes her…read moreway in to see you she says that she needs you to take another CT scan that the previous one wasn't good??? Really? Now you tell me and I just wasted a co pay on this visit and an hour and half of my time and now I need to go get another one and subject my lungs to more radiation? Would of been nice if someone called to say the scan was no good. Sounds fishy...How could the scan be no good...Dr Kadikar made me PROMISE to come back after my next CT scan to go over the results.....So then I go get another CT scan and here I am waiting and Dr Kadikar is not even in the building! No respect for my time. So disrespectful of her to not care about her patients time. She doesn't even review any notes or look at your chart until she is in the room with you. It's the first time she bothered to look over my results is when she finally made her way into the room. After another full hour! Ridiculous! And guess what all was good nothing on the scan. A simple phone call would of worked...but then you wouldn't of gotten paid $300 for 3 min of your time with me. Respect your patients time. If it wasn't for us you wouldn't have this practice.

I have several different health issues and have had many experiences with lots of Doctors. My…read moreexperience with Dr. Farber was one of the bests I have had in many years.

The office manager and the MA are rude and unprofessional. They routinely gossip loudly about…read morepatients, using pejorative language, that can be heard throughout the entire waiting room. The office manager acted like a petulant 6 year old throwing a temper tantrum when I politely declined to give her personal information not related to treatment. When I was checking out she was rude, snippy, and condescending when asking simple, straightforward questions. I would not recommend dealing with this facility even if it were your last choice.