Thank you Dr. Graves for taking care of all my dental needs. Wonderful office environmen, the most…read moreamazing staff! Thank you Ady and Krystal, you ladies made my dental experience and appointment making so much simpler! I highly recommend this dental office!

I'm usually very anxious and scared to go to the dentist let alone have work done, but Jennifer…read moreGraves and her team are amazing. They are all so sweet, professional, gentle, and handle you with absolute care. 10/10 experience

Amir S Dr. Mojgan Hashemi and the entire team are simply…read moreamazing! They make every visit comfortable, explain everything clearly, and truly care about their patients. Highly recommend!

The office itself is very nice, and the front desk staff is also very kind and helpful. She…read morecomforted my spouse, who came out of the appointment crying. That being said, there is a reason why my spouse came out of the appt crying, and I came out of mine terrified. To start, we waited an hour to be seen (our appointment started one hour late). Then, we each had our appointment (X-rays and pictures taken by an assistant). When Dr. Hashemi came in, she did not look inside my mouth. Not ONCE. I have OCD, and I brush and floss every single day, so I figured I would need my yearly cleaning and a repair on a filling that fell out, not much more. Instead, Dr. Hashemi scared the crap out of me by telling me that: 1) I needed a cleaning EVERY THREE MONTHS. 2) My next appointment would consist of a DEEP cleaning, because otherwise there was no way to know if I was experiencing bone loss for my back molars. She said there could be bacteria getting trapped between my gum and my tooth, and that if I lost bone due to the bacteria, I could need very expensive procedures down the line. After describing to me all the "possible" problems and scary consequences of my HEALTHY teeth, she left the room and never returned. A staff member gave me the price breakdown, but the doctor never returned to discuss it. I had so many more questions than before I had the appointment. My spouse had a big cavity and was told that she needed a crown, possibly even a root canal (she said that there was no way to know for sure until the day of the procedure). She also "needed" more cleanings and a deep clean. We both left feeling horrible and deeply concerned about our teeth. We thankfully followed our gut and canceled the future appointments. We have since been to a new dentist, and surprise... 1) My teeth are so clean that my cleaning took 4 minutes TOTAL. 2) I absolutely do NOT need a deep cleaning, and the dentist could tell from the X-rays and from looking at them himself that there is absolutely no problem with my gums and back molars, let alone bone loss. 3) I certainly do not need a cleaning every three months. In fact, I need to brush less or I will damage my enamel. 4) I have two small cavities that Dr. Hashemi never even mentioned. My new dentist and I were actually surprised I had any cavities at all given how clean my teeth are and how well I floss. 5) My spouse does NOT need a crown, just a big filling. And also does not need a cleaning every three months, nor a deep clean. As someone else said here in a review, at her office most patients "need" a deep cleaning. If you are reading this, I suggest that you take the time to read other reviews - you'll see how often the words "deep cleaning" come up. It is not a coincidence. I can't believe this was our experience given all the good reviews. I feel chills just imagining what other unnecessary procedures we would have ended up with if we continued going here. Scare tactics are the main service we received here.

I can't say enough great things about Saremi & Johnstone Dentistry. Dr. Johnstone and Dr. Saremi…read moreare hands down the best dentists I've ever had. They truly set the standard for what professional, compassionate dentistry should look like. What really sets them apart is how they treat you--they make you feel like family and genuinely care for you as if you were one of their own. I had a dental emergency on a Saturday, and not only was I able to reach them, but they both showed up and took care of me right away. The level of care, precision, and dedication they showed in that moment meant a lot to me. Also, my hygienist Bahram is incredible--easily the best I've ever had. His attention to detail and the quality of his cleanings are unmatched. I actually travel hours multiple times a year just to see him. I won't go to any other dental office. This whole office is truly special, both as professionals and as people. Thank you again to Dr. Johnstone and Dr. Saremi for going above and beyond--it meant the world to me.

I truly mean it when I say I can't say enough amazing things about Dr. Johnstone's office. I…read morerecently switched dentists and honestly wish I had made the decision sooner. From the moment I walked in, I was greeted by the friendliest staff, and that kindness continued throughout my entire appointment. Everyone made me feel so comfortable and welcomed, like I'd been going there for years already. And now I definitely will be! To top it all off, they even sent me a thoughtful handwritten letter in the mail acknowledging my very first appointment. I was genuinely blown away by that level of care and personal touch. So thankful to have found such a caring and professional office.

I have been to a lot of dentists and some did great work at a really high price and other did poor…read morework at lower costs. Lindsay and dr. Natt made my whole experience really easy and PAIN FREE I would absolutely recommend and I will be back with al of my future dental needs. It feels great to find a new dentist that I feel is out for me and not for themselves.

Dont walk RUN away! My daughter and I went to her. I went first and she told me I had to get a…read morecrown, one root canal, and 2 cavities. I was a little shocked but I don't have the best teeth so I believed her. I got the crown done and just wasn't happy with how it felt. I went from no pain where that tooth was to I couldn't eat on the left side for a solid 6 months after. Then my daughter (13 years old) went in. She was told she had 3 cavities and needed a possible root canal. I thought there is no way. This girl brushes her teeth 2 times a day and never misses flossing. A whole year later and an insurance change later we went to our new dentist and we needed NO WORK. To say I was upset is an understatement. I wouldn't recommend this dentist to my worst enemy.

It's enough to tell friends and family about how fantastic Dr. Fathi's practice is but I have been…read moreremiss for years in not spreading the word to a larger audience. That ends now! From the receptionist to the doctor herself, every member of her staff are the most professional, warm, and wonderful caregivers. The quality of her veneers second to none, circumstances forced me to have a dental procedure in northern Calif. the out of town dentist even commented on the outstanding quality he saw during this minor procedure. He told me between the quality of the veneers and the fit, it was the best he ever saw. I wasn't surprised. Dr. Fathi is a graduate of the USC dental college perceived to be the most outstanding program in California and probably beyond. If the need arises you can have complete confidence you've chosen the best.

Wonderful Dentist and staff. The office is beautiful and the staff is the best. I highly recommend…read moreDr. Fathi.

I've been coming here for years and they neger disappoint. They staff is always so friendly, and…read morereally helps me to understand what I need to do to ensure good oral hygiene. They're very efficient with getting you through your appointment quickly, while also ensuring high quality care.

Dr Kari is an amazing dentist kind and caring. Her staff is wonderful. Thank you all soo much.read more

Prior to visiting Dr. Subka for the first time, I had one dentist my entire life. I came to Dr…read more Subka to get her opinion on some fillings I had recently gotten and for a receding gum line. I was recommended by a friend to check out Dr. Subka and upon my first visit... I was so impressed by how nice, professional, and efficient the entire staff is. The technology & equipment here is so impressive and on a much higher level of accuracy from what I was used to. Dr. Subka is SO kind, intelligent, and really has this place running like a well oiled machine. I just went back for my second appointment a couple days ago. She replaced two fillings from my previous dentist and this is the BEST my teeth have felt in months. I'm just really thankful to have met Dr. Subka and everyone on the entire team. Coming to this office is a pleasure and I would recommend this crew to anyone. Thank you all!!!

I booked a cleaning based on the complimentary new patient consultation and x-ray advertised on the…read morewebsite. After the appointment, I was billed $277, in addition to the cleaning, for a new patient exam and x-rays. When I contacted billing about the discrepancy, I was told the advertised offer only applies to patients with "something like a toothache," which is not stated anywhere in the ad. I was also told that because multiple x-rays were taken rather than a single x-ray, the promotion no longer applied. I asked whether these distinctions were documented anywhere in writing, and I was told they were not. During the exam, I was not informed that a set of x-rays would be taken that would void the advertised offer. When I questioned the charge afterward, I was told it was my responsibility as the patient to ask whether the promotion applied at the time the x-rays were taken, despite clear advertising with no disclosed exclusions. I was also told I was being aggressive for raising the question. Overall, the experience, particularly with the advertising and billing process, made me feel uncomfortable and taken advantage of. If you come here, get written confirmation of all costs and what any advertised promotions actually include before agreeing to treatment. EDIT IN REPLY TO THE BUSINESS: I want to clarify a few factual points in their response for accuracy. They state that "concerns regarding billing were first brought to our attention nearly two months after the appointment." This is incorrect. Billing concerns were raised on the day of the appointment and were reiterated again during my call with them on the day this review was posted, just under a month and a half since the appointment, a period that included Christmas and the holidays. Characterizing this as nearly two months later is inaccurate. They also state that the complimentary consultation and x-ray applies only to specific diagnostic visits and excludes comprehensive exams and a full set of x-rays. None of these limitations are disclosed on the website advertisement, nor were they explained to me in writing or in person prior to treatment. These distinctions were communicated only after billing was questioned. Additionally, their response states that all new patients are provided a comprehensive exam and a full set of x-rays. This directly conflicts with the website advertisement stating "New Patients: Complimentary Consult and X-Ray," without any clarification that this refers only to a single image or excludes the standard x-rays they state all new patients receive. The core issue remains the same. An advertised offer with no stated exclusions was used to book the appointment, and the terms that voided that offer were explained only after charges were incurred. Being told afterward that it was my responsibility to ask whether the promotion applied is inconsistent with transparent pricing.

Attention Federal Employees/Delta Dental insurers looking for dental care in Newbury Park:…read more Beware of Newbury Park Dental Arts. I was with this dental office for 4 years but no longer since my last appointment which turned out to be a disaster thanks to their office managers/receptionists handling billing & insurance paperwork. They weren't very clear when they told me they changed their relationship with my dental insurance and did not provide clarification on what that meant. This isn't the first time this has happened though, as i take it they aren't transparent with the customer for a reason to collect more fees from you. I should've seen the red flags since the office started asking me to pay up front for the cleaning services my second to last visit. This should NEVER happen. I don't even recall a time where I have to pay up front and then the insurance sends me a check. That's why I pay insurance when it comes out of my paycheck. So do push back if they ask you to do this. My experience from other dental offices have been great since they were very transparent and clear as to how they were going to bill my insurance for xyz service. And if it wasn't clear, they went above and beyond to give me an answer. However in this case, before the holidays, I ended up paying significantly more for a simple cleaning and x rays. I didn't expect to foot the bill this time (almost $500!!!). I didn't expect to pay this much since I was planning on using that money to buy gifts for my family but I digress.. I expected better from this office since they take pride in taking care of their patients.. But wait there's more! They also tried to bill me for a procedure that never happened, specifically a fluoride procedure that I remember saying no to. If I didn't call my insurance, this charge would've stayed on there unnoticed, which is unethical. Normally insurance has to go back and forth with their office to take off any additional fees or services that shouldn't have been charged. But because it was not explained to me that they were out of network, I had to foot the bill this time. I didn't expect for this to happen at all due to negligence from their office. I understand the attitude that may come from all this since it's tempting to think "not my insurance nor my money, so not my problem" but this was a new low for them. I don't know if I was the only federal employee in this office and I got cut out since it didn't benefit their office to do business with my insurance and I got caught in the middle of all that, but regardless this was a horrible experience. I can't say I recommend this office after things unfolded the way they did and the patient (me) got screwed over. That was the final straw for me. So I say all this for you (the customer) to be advised of the risk. If you are going with this insurance, demand that they be very clear as to how they will bill their insurance, and what was charged. Do better Newbury Park Dental Arts. You've lost my business.

I had an emergency dental problem last Sunday and called into the office after hour line to my…read moresurprise Dr. Christina Markiewicz called me back and arranged to see me the next day at her office. She called and texted me with the appointment for the next morning. By her action it shows she cared about me. At the appointment she told me I had to go to an oral surgeon to get the tooth extracted. She called the oral surgeon office for me and said I needed to be seen. Long story short the surgeon said Dr. Markiewicz diagnose was correct and the tooth had to be extracted. Dr. Markiewicz is an extremely caring doctor. She has a bubbly and extremely nice personality. I also like her staff Nellie too. She surrounds her self with great office staffs. I am extremely grateful and highly recommend Dr. Christina Markiewicz.