1. M-W Marine

    1. M-W Marine

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    Hales Corners, WI

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    M-W Marine

    2.5 (11 reviews)
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    2 months ago

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    9 years ago

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    10 years ago

    Took my boat in, they didn't fix the problem and I noticed I new problem was present.

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    9 years ago

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    11 years ago

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    Kettle Marine - Kettle Marine is your LUND® Boat Dealer in Wisconsin and Illinois. Buy your next Aluminum Fishing Boat in Jackson, WI

    Kettle Marine

    (5 reviews)

    I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

    I don't write reviews often, but I feel families considering this dealership deserve to know what…read morewe went through. We had been in discussions with this dealership to trade in our used bass boat (motor and trailer included, fully operable). After going back and forth remotely on trade-in value -- sharing photos they raised no questions or concerns about -- we agreed on a price. We then visited the dealership twice in person to make sure the boat and the deal were the right fit for our family. On what was supposed to be our final visit to close the deal, we signed an agreement based on the value we'd settled on and filled out a credit application to finance the remaining balance. The dealership ran a hard credit pull that same evening. Only afterward did we find out the deal wouldn't actually close that day -- we'd need to make the long drive back out a second time, despite the dealership knowing how far we'd already traveled to get this done. The next morning, we learned our boat's value had been cut by more than half. Their inspection nitpicked ordinary wear on a 20-year-old boat to justify gutting the trade-in price -- after they'd already seen the photos, already had our signatures, and already pulled our credit. To be clear about the order of events: they ran our credit after we signed based on one agreed number, then tried to push us into financing significantly more after the fact. That's not a legitimate inspection process -- that's a bait-and-switch. When we raised concerns, the sales manager was dismissive, with the kind of sleazy, high-pressure sales attitude that confirmed we'd made the right call walking away. The GM tried to get ahold of the situation but you could tell he didn't want to deal with this headache on a Friday. Lessons learned: get every valuation in writing, don't sign anything until the trade-in number is truly final, and don't let anyone pull your credit until you're sure the deal is real. We won't be buying our next boat here, and I'd encourage other families to think carefully before doing business with this dealership.

    Munson Ski & Marine - Sales, Storage, Parts and  Service & Valet services for all of our Southern WI customers

    Munson Ski & Marine

    (4 reviews)

    Do you like outdated high pressure sales tactics, grey moral areas, dealing with lawyers, and…read moregenerally wasting countless hours of your life? Then come on down to Munson Ski and Marine, where you too, can make the worse purchase of your life! I run a boat rental business in California, and we were recently looking to expand our business and purchase another boat. We finally found what looked like the perfect boat on Boat Trader from Munson Ski & Marine. We talked to Marc Biasco, one of the sales associate, over the phone and everything seemed to be perfect about the boat. So I told him I'll drive out to Illinois  over the next couple days, check out the boat, and if it looks good I'll buy it and drive it back. He then proceeds into talking me out of coming to see the boat (since it's so far away) and starts telling me about the "old lady" who's interested in buying the boat. I tell him that's fine, and to sell to the "old lady," even though I had my doubts the "old lady" existed. A couple days later I get a text message from Marc saying the "old lady" didn't end up buying the boat (surprise surprise) and they are willing to take some money off the price. At this point, I have already found another boat in Arizona, which is new and a little more expensive but is way closer to us. I tell Mark this and then he starts sending me long paragraph text messages about how I shouldn't buy the new boat, the brand is low quality, their boat is turnkey ready to go, and a high quality brand. I tell him no, I'm going with the new boat but thanks anyways. I then find out the new boat won't available for three more weeks, which is a problem for our company since the boating season here is so short and we would lose out on 3 weeks of rentals. I call Marc back and inquire if this boat is still available. He tells me it is, but now there's a "fireman" that's there right now and wants to buy the boat. Same selling tactic? Really? Long story short we negotiate the price down a little, arrange for expedited shipping at a premium cost through Uship and buy the boat. Three days later:  The boat arrives. The first thing that the guy who transported the boat says to me is that he had to tell Munson Ski and Marine to take some mussels off from the back of the boat so he could pass state inspection stations on the cross-country drive. BIG RED FLAG. I take the boat to our local inspection station, as required by law, and turns out there are Zebra mussels EVERYWHERE. These mussels are illegal in the whole state of California, dead or alive, and shouldn't even be crossing state lines. The boat gets immediately quarantined for a month and I have to start talking to our local game warden and other local agents about what I need to do to get the boat up to our state's standard. It turns out we will need to cut off the chimes on the side of the pontoons, clean them, unmount the motor, clean that whole mounting area, and the inside of the motor. I get quotes from local shops and they tell me it's going to be $10-20k to get all this done and even after all this, they aren't sure if it will be clean enough to launch in our lake. We reach out to Marc to ask him about last time the boat was in the water and what lake it came from, he says it hasn't been in the water since last fall and it was last in Lake Genova (a lake known for Zebra mussels). He says he reaching out to his boss, Matt Munson, and he should be in contact with me shortly. We get the phone call from Matt Munson, and told him what we learned about the boat he sold us.  Because the shipping company told the dealership about the mussels, Matt Munson was clearly aware of the condition of the boat and that this would be a problem for us in California. We told him that because he was negligent in advising us of a contamination, we wanted our money back. My business partner was kind enough to say we will eat the cost of shipping to California, Munson would just have to ship the boat back to Illinois and give us back our money, no hard feelings. Matt says he has to talk to his Dad about this and he will get back to us shortly. We don't hear anything else from him. I call multiple times over the next couple days and he doesn't reply. Eventually he writes me an email saying he checked with his lawyers and they did nothing wrong. They went to a lawyer first rather than working with us. In reaching out to our own legal counsel, we discovered that we did not have a solid enough case to pursue. That being said, this is morally reprehensible and this business should be held accountable for their shady dealings. We will be contacting the BBB and strongly recommend that other people go somewhere else for their boat purchases.

    I just purchased a Mailbu boat from Mike Misch and I would not buy a boat from anyone else. He will…read morego to all lengths to fit you in the right boat in your price range. He is extremely professional and know his products. He actually skies and teaches as well so he understands which boat would best fit your needs. He really does his very best to make you happy and comfortable with your decision making process. He truly is an expert and has worked with Munson for 25 year plus. He is straightforward and super nice. I highly recommend him. Cindy L. Blue Spring Lake WI

    M-W Marine - selfstorage - Updated September 2026

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