I took my mother here for her immigration medical exam. Before scheduling her first appointment, I…read morewas told the total cost would be about $800 if she did not have vaccine records. I was informed this price would include all required vaccines, including any that required double doses. On our second visit, there was a miscommunication regarding the charges from the first visit, and I realized we had been overcharged. Although the clinic eventually provided paperwork and receipts for both visits, the final total came out to $1,200. This was very frustrating, especially because I chose this location specifically due to being told it was more affordable than other offices. In the end, other locations actually cost less than Clinica La Familia. If you are coming here for an immigration medical exam without vaccine records, be prepared to pay around $1,200--not the $800 you may be quoted initially.

I had a fantastic experience with Dr. Nina Celaya at Clinica La Familia. Dr Celaya always listens…read moreto what is going on with me. Before Dr Celaya I tried many clinics and always felt like a problem that needed treatment according to the formula of a corporation. I really feel seen with Dr Celaya. She takes the time to listen to my concerns, explain my condition in a way I could easily understand, and answered all my questions thoroughly. I felt very comfortable and confident in her care. The receptionist, Priscilla, also takes the time to know me and understand what I need before and after each visit. I highly recommend Dr Celaya and Clinica La Familia at 35th avenue and Baseline Rd.

This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

I had to make a last minute dr's appt for some dizziness I've been feeling for the past few weeks…read more After calling dr's offices for HALF AN HOUR, St. Joseph's Internal Medicine Clinic was one of the few places where I didn't have to sit through a long automated system before I finally got to talk to a real person to make an appt. And they were also one of the few that had appt availability within the week. They do use residents and nurse practitioners, so sometimes you will see them instead of a dr. But I have felt confident in their assessment, diagnosis, and care. Plus, the resident is working under a doctor who will double check the diagnosis. And the nurse practitioner will also sometimes pull in a doctor to confirm her diagnosis. I like that they are pretty prompt with appointments (I always get taken back within 10 minutes of arriving) and when I had to get a blood test done, it was easy to just walk across the hallway to do it. I will probably use this clinic as my primary care office in the future bc of the ease and availability of making appointments.

I had been a patient of Dr. Newman's office for years, but my recent experience has been incredibly…read moredisappointing. It became nearly impossible to reach the office. Messages through the patient portal went unanswered, and phone messages were never returned by her assistant Alondra. As a diabetic, I had to wait over a week after my lab work to receive medical advice and have my prescription sent to the pharmacy. Delays like this can have serious consequences for patients with chronic conditions. After years of being a loyal patient, I've decided to find a new provider. I hope the office improves its communication and follow-up because patients deserve timely care and responses.

Even though it is right there in bold font encouraging you to, It's impossible to schedule an…read moreappointment online. "Available" appointments, after filling out requested information, turn out to be NOT available after all. To make it even more aggravating the suggested "next available" are not available either. Banner either needs to fix it's scheduling software, or call people when their annual wellness visits are due. This is the third year in a row I have not received a reminder. It's a good thing I try to be "compliant" with my wellness, God knows Banner doesn't seem to care.

Dr. Modesta is a fantastic doctor. She's old School- uses…read moreher own mind, follows the clinical evidence, and actually listens to her patients. Her office may have extended wait times, but it is because she spends quality time with each patient. It is hard to find an MD these days who will actually listen to you, and act on the information. Modesta has no problem doing this, and uses her experience and knowledge to treat and address issues, not just pre- populated power plans. I trust her and will always see her for my internal medicine needs. I am a fan of real life medicine applied using the physicians knowledge and experience. Thank you Amanda Modesta for your integrity and quality care.

My first call to this office to schedule an appointment ... and it's fully automated with an app…read morereference. I couldn't get a person on the phone to help me. I don't care for digital, automated options. Keep things simple and hire people for this. Unfortunately, I don't have more to offer in this review since the automated line pretty much showed me to the door right of the bat.

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

I have been a patient for many years. I'd say 10+ years. I was originally a patient of Dr…read moreLieberman/Rowen (PA). Both had/have been amazing. Now I am strictly Rebeca Rowen's patient and LOVE HER!!!! One visit I got a random person and instead of him reviewing my chart he decided a lecture was far better. I walked out in tears. What finally caused me to write this review unfortunately has nothing to do with the provider herself, it's the company's process. Today's call to make an appointment ended with asking for my insurance information and reminding me (first time I've heard this) that they do NOT verify insurance, it is my job to do so. WHAT?! Since when did this became their policy? So if you don't fully understand what the comment means, IF YOUR INSURANCE IS OUT OF NETWORK AND YOU DIDNT CAL YOUR INSURANCE TO CHECK YOU WILL BE RECEIVING A BILL that would most likely have been covered or had a higher coverage rate had you gone to an in network Dr. So if this isn't a problem for you make sure you always verify with your insurance because they can be in network for one visit but for a future appointment no longer be in network.

This place is something else. Every employee here needs training refreshing course…read more They give you an appointment expect 2 hours after your appointment for your medical employee to show up. Talk about being late! I've had 2 visits here so far and each time it was a scheduled appointment that enveloped my entire day! Expect to be at this place for about 5 hours on a scheduled appointment. If you care about your health this is not the place. Seriously stay away

Village Medical is the absolute worst company I have ever experienced in health care, and that's…read moresaying a lot! They have LESS THAN ZERO customer service and it's normal for them to make you wait for over an hour for an appointment, whether in person or virtual.

I honestly believe Dr. Azhar saved my life when I had Covid. It was her gentle insistence that got…read moreme treated and on the road to recovery. She is kind, compassionate, truly listens and her knowledge, particularly with women's health, is amazing and spot on. I never feel rushed, or unheard. The office staff is always gracious and accommodating as well, they make every visit a positive one.

Dr. Azhar is a caring, compassionate and knowledgeable physician who truly listens and strives to…read moreknow her patients on a personal level. I appreciate that she takes a holistic approach to treatment, and that she understands women's health issues in particular. I love that when a problem arises, there is a true collaboration between doctor and patient that I had not experienced with previous providers.

Unprofessional medical staff. One lady at the front desk argued with me about showing up 2 minutes…read morelate I told her I was not late and the time she said I got there I had been sitting in a seat at that time. The medical assistant despised to argue with me and insisted I was late and said that I will have to wait longer to be seen. Not the first bad encounter here but I sure is the last

My primary care is at their office as well as my OB Gyn. I have had a simple ingrown toenail…read moreprocedure and discovered their offices have even those simple outpatient type rooms for that type of thing. The only bad thing about this place is the elevator is sooooo darned slow!! Dr. Quach is my primary care doc, and he would be the only reason I ever stopped coming here, if he moved somewhere close, I'd be right where he is. But all the doctors and the old pharmacy and lab center here are wonderful.