I would like to first provide a little background on our solar & battery backup project. We purchased our home, located in Westlake Village, two years ago. Like many homes in our area, we are surrounded by beautiful hills and scenery. Wonderful community with two drawbacks; spotty to no cell service and a high-risk fire zone. Due to the latter, SCE is quick to enact Public Safety Power Shutoffs (PSPS), leaving us in the dark. Not only did we not have power, but we also did not have cell service to track fires or even receive emergency calls.
Our neighbor had installed a Generac emergency generator, so we obtained quotes for a backup power system. The Generac system had three issues: the installation location was not ideal, the noise generated by the system, and the cost. We decided if we were going to invest the money in a system, we should move towards solar and, over time, recoup our investment in energy savings. My concern with solar was the reputation of solar companies. They go in and out of business and are notoriously unreliable. Another of our neighbors, who recently added a storage system for their existing solar system, recommended we contact Dan at M2 Power.
From our first contact until project completion, we were reassured by M2 Power's professionalism, knowledge, and responsiveness. After several options were presented, with no sales pressure - just information, we opted for solar panels and two Tesla Powerwalls for storage/backup power. Dan was also able to provide us with a reference for an excellent roofing company to install new underlayment in the roof section where the panels would be placed (the underlayment did not need to be replaced, but since it was an older roof, it was recommended). All installers were excellent. They kept the site clean during the installation and were respectful of our property.
Our system has been fully operational for approximately six months. Dan and his team's support throughout the permit and rebate process was efficient and reliable (we were eligible for a storage system rebate due to our PSPS fire risk area). Even the billing and payment process ran smoothly.
Since moving into our home, we have completed several projects, including HVAC, tankless water heater, full kitchen, flooring, and bathroom remodels. The solar and battery storage system has been, by far, our favorite addition to the home. We highly recommend M2 Power for your solar needs. read more