I called around to price shop for new frames for my son before wasting a bunch of time dragging the…read morepoor kid from store to store. This place seemed to have the best price and a decent warranty on kids' frames. We had a specific frame in mind and the lady on the phone said that they carry RayBan Jr and if they didn't have the exact frame in stock, they could order it. She also told me about a 50% off sale going on. We head over that evening and they didn't have a single pair of RayBans in stock. They only had a few cheap, dorky (sorry kids) pairs in the little kid section. The lady behind the counter wrote down the frame number and said she could order it, while promoting a "buy one, get one" sale (we don't want 2 pairs, we only wanted the one). Fast forward another week or so. My husband gets a call a day from them telling him that the frames are in for us to try (why we need to try them, we don't know since we already picked out the exact frame my son wanted). We go in to "try" the frames and the ones we wanted were not in the pile. They were more cheap looking ones. The lady tries to argue with my husband about these being the frames we wanted to look at and tells him the the Ray Bans won't be in for another week. Needless to say, we drove to Minneapolis this weekend, were in and out of Target Optical in under 1/2 hour (the sales lady even fit the frames to him and those frames will be the ones with his prescription in them) and my son's new glasses will be delivered to us before the "try on" frames will even get to Total Eyewear. We should have saved the frustration and just drove to MPLS right away instead of going back and forth with this shop.

I called for a last minute appointment to get a new prescription for contacts. Lynn, Lauri, and Dr…read more Nash-Keller were amazing. They got me into an appointment the very next day. The doctor was right on time, did a very thorough eye exam and got me into a new set of contacts that is perfect for how I wear them. The ladies up front were all very knowledgeable. I even got a cash pay discount since my current health plan doesn't include eye exam coverage - that's awesome. Thanks again for making it easier for me to make Fig Tales cookies!

I stopped in to see if I could have a second pair of glasses made with my frames provided, just…read moreneeded lenses. I thought it would be so handy to have it done in town so I don't have to run 25 plus miles up and back. The lady working there thought I was stupid and said I would have to be without my current glasses I had on for 2 weeks.... I had the frames , I had the prescription and yet she wanted my glasses I had on for 2 weeks...what a crock..had a long story why, made no sense. Went back up to 25 mile 1 way trip, got measured for bifocals and ordered with no asking g for my current glasses. Well they just lost 3 customers. How stupid do they think k people are. Unimpressed....

NEVER go here. Scammers. When my disabled daughter went in for a routine vision check, they took…read moreadvantage of her trusting nature and upsold her tests unnecessary tests that were not covered by Medicaid or Medicare. They will do anything to make a buck, including ripping off those most vulnerable and least able to afford their scams.

Incredibly unprofessional staff. I was treated very poorly when my glasses were received scratched…read more Will not be using them again.