Review #984 Posted on 1.6.26…read more I've been picking up products here for my wife or gifts for others for 8 years now. Most recently I stopped in on Wednesday Dec 17th to get an order from an online purchase my wife made about a week prior. They let you take about a week yo come pickup items you order online giving you plenty of flexibility with your schedule on when you can stop in, which is nice. This place has tons of hair care products, makeup, perfumes too. They're going to sell products here you can't buy at Target or WalMart. The employees are extremely knowledgeable and helpful with you finding what you need. I know I'll get the help I need when I stop in here for a visit.

Whoever their male employee is that they have working there seriously needs to be retrained. I wish…read moreI knew his name because I would file a complaint against him but he has absolutely NO customer service skills whatsoever. Honestly, many of the employees there aren't all that friendly or helpful. I hate visiting this location. To make matters worse, I tried to book a hair service for my child and they randomly canceled an appointment that I had already rescheduled. Of course I got their rude male associate so he was not empathetic. I probably will never go back to this location again. Sidenote: I've worked for ulta in the past so I remember being trained to always greet customers and offer assistance to EVERYONE. Which is typical customer service practice. This Ulta needs to do better.

I have been going to this store for years and have always had a great experience. the ladies that…read morework there are very knowledgeable and helpful. but yesterday i stopped in to get some product for my husband. when i walked in the manager Lindsey was at the front desk. she did not even say hello. no greeting at all. she was so rude. they were out of the product I needed so I left. because I know the girls that work there, I was later informed that if I'm not going to buy anything I shouldn't come there. as a manager of my own hair salon , if my stylist offered this kind of customer service they would be fired. Lindsey needs to do better.

Are you a licensed cosmetologist or in beauty school? If you answered yes, and you live in Tracy,…read morethen this is the place for you! I love CosmoProf, and have been using them as professional beauty product supplier since I started in the hair industry in 1995. Today was my second visit to the Tracy location, and my daughter and I had SO much fun looking at the beauty products! The girls put up with our multitude of questions. Since I currently don't work in a salon, and I only do hair and makeup for special events, I'm a little behind on the current stand out products. The great thing about this shop is that all employees have great product knowledge, (due to the company providing a ton of full sized samples to their employees) and they are honest. If you ask questions, the employees will tell you what works for them, what their family members have tried, and what products fly off the shelves with stylist demand. They are not bonused out due to selling certain (stale) products. The reason why I knock off a star is because you really have to wait for someone to help you, and some of the girls have egos where they have to warm up to you before helping you. The greeting process isn't stellar for the amount of women who work there. However; they ultimately gave me honest feedback, and were very kind to my precociously talkative daughter.

Still love The Makeup Bar! Rosann is literally the best! She is our go to for everything! Hoco,…read moreProm, competitions and weddings. Her spray tans are great. She is able to get you the color you want and not orange at all.

One of Tracy's hidden gems!! My cousin and I went here for the first time yesterday and I was…read moresurprised that there was a place like this in Tracy. They sell Morphe brushes, Becca cosmetics, Red Cherry eyelashes, etc. It's good to know they sell the Morphe brand here since brushes are usually sold out online, PLUS you have to pay for shipping costs and wait until it gets delivered. I hate waiting for things that I buy, so I'm glad this place has a lot of variety with brushes. I ended up buying a powder brush and a few eyelashes. It's such a cute little boutique, and the sales associates are very friendly. I asked them if they sell Koko eyelashes, but unfortunately at this time they don't. However, they are in the process of being authorized to sell it. So hopefully they get approved soon! When you purchase items from here, they bag your items in a brown paper bag with hot pink tissue paper, along with a sticker label of the shop. So cute!! I'll definitely be making regular stops here when I'm in need of eyelashes and brushes!

Walgreen's has been our family's favorite pharmacy since the 1980's. This location is one of those…read morefaves. I am familiar with the staff by names and love the customer service! Management seems to be on top. The Pharmacy is great! They need more culture balance though. Black, Latino, Asian. More beauty products for Women and Men of color please would also be GREAT as We spend much money at this location. I look forward to being a Walgreens's customer in years to come .

Worst pharmacy in town been a week. I've been trying to get my medication wait times are so long…read moreevery time I call I'm told different things seems like no one's on the same page there. This is not the way a pharmacy should be run. And seems like nothing is ever done. It's always the same issue over and over.

I went to Dr. Blum's Melo Park location back in September. I purchased a Groupon for Restylane. I…read morehad the procedure done under my eyes in the tear trough area. After the swelling reduced, I noticed that the under eye area was bumpy and uneven. I called and spoke with the receptionist and she insisted I smooth it out on my own and give it a few days. To be generous, I gave it a month and after seeing the same results, I decided to email the business. I composed an email stating that I was unsatisfied, along with photos of the eye area. After not hearing back from anyone, I sent 3 more emails. It's now been over 2 months and I have yet to hear from anyone--I find this to be unacceptable. I expected a lot more from this "reputable" doctor.

I'm only giving one star because I can't leave zero…read more I purchased a Groupon and scheduled an appointment on October 26th. I drove from Marin to Menlo Park (an hour and 15 minutes). As I pulled into the parking lot, I got a call saying the doctor had an emergency and had to stay in Redding for a patient. I was obviously irked, but I rescheduled and turned around and drove home. The appointment was rescheduled for today. Once again, I drove all the way to his office, got there and it was closed. I was about 15 minutes early, so I killed time in the bakery and went back. The door was unlocked this time, but no one was at the front desk. I called "hello" a couple times and nothing. After ten minutes, a rude lady came from the back and asked if she could help me. I told her I had a 10:30 appointment. She looked at me like I had two heads and asked "With who?!" I said "Dr. Blum". She said "Oh...no. He's on medical leave. I'm sorry but didn't anyone call you?" I refrained from responding "Yes...but I decided to drive here anyway." I explained that I had just driven from Marin AGAIN and all she did was escort me to the door and repeat that she was sorry. She rushed me out with zero concern. So now I'm out five hours, $15 in Bridge toll and gas money. Completely unprofessional and unacceptable.

The fact that this store was closed 15 minutes before the posted closing time is completely…read moreunacceptable. I arrived at 7:45 PM, fully expecting to still have time to shop before the listed 8:00 PM closing, only to find the store already locked. I called several times, and no one answered. It was still daylight outside, the store appeared completely empty of employees, and I even went up to the door twice because I honestly couldn't believe it. If you're going to close 15, 20, or even 30 minutes early, then the posted hours need to reflect that so customers aren't wasting their time showing up expecting to be able to shop. What makes this even more disappointing is that today, I ended up driving all the way to Stockton to another one of my favorite beauty supply stores that is not Sally's, Luxyl Beauty Supply, and let me just say, they were spectacular. I called at 7:50 PM to make sure they were still open since they close at 9:00, and they absolutely were. I didn't mind driving 35 minutes to get there because they had all my hair supplies, all my goodies, and they even have clothes. Oh my goodness, y'all really need to check them out. At this point, I will not be returning to Sally Beauty. This was the last time. Thank you, buh-bye.

Jessi at my local Sally's Beauty Supply delivers outstanding customer service. She knows the…read moreproducts, moves with purpose, and helps without hesitation. Her efficiency and confidence made my visit quick and stress free. She clearly takes pride in her work, and it shows. Sally's is fortunate to have someone like Jessi on their team.

This place is always great. The new doctor Dev is outstanding. Great bedside manner and great…read moreskills. I highly recommend!!

There's no "tips" section that I would have added a tip instead of a review bc I don't enjoy giving…read morelow reviews. While the practitioner we saw was not bad, (she was in fact very kind to my daughter - the stars are all for her), it was the bill I received long after the fact that I want to warn others about! Do not blindly pay your medical bills! You have to call your insurance provider and three-way call the practice to question and dispute any charges. Maybe it has nothing to do with this branch bc they have a main branch somewhere else but it reflects poorly on their entirely organization. The lady on the phone didn't even apologize or explain how the over-billing happened when confronted by my insurance. She just shortly said the charges are removed now and hung up. It was as if she was caught doing something wrong. I don't know if that's something that happens all the time to others who don't pay attention so I thought I'd warn everyone about that. I hate to deal with insurance and this kind of paperwork but glad I sucked it up and called. PSA: Please review your bills carefully and call your insurance if something doesn't make sense! I was almost out $183 for nothing! I doubt they would return any "erroneous" payments so don't pay until you're perfectly clear about what you're paying for! It just rubbed me the wrong way when there was no apology for their mistakes. I have a gut feeling they try to slip one by people all the time and they got caught this time. So just don't be that lazy person on autopilot who just pays whatever bills that look close enough. Be careful out there folks. Dog eat dog world!

I made an appointment specifically to inquire about a treatment that I saw on their website. I…read morecalled and spoke with a very nice receptionist who asked about my reason for being seen etc and was set up with the Tracy branch as this was closest to me. A week later, I go to my appointment. Hardly any wait which was great! But then I am greeted by the provider who has no idea why I am there, so I tell her my concerns, and she tells me there is no treatment for this. I bring up the treatment that I saw on the website and she has no idea about what I am referring to. I kid you not, I had to literally pull up their website and show her what I was asking about because she didn't know about it. She looks at my phone and tells me she doesnt know about it because the service wasnt being done in Tracy. So going there was a complete waste of time. I wish they had told me before I came in to save me a trip. The provider did call me later on after appointment to tell me that there is a branch over an hour away that could perform the service. So 1 star for follow up.

WOW! What an amazing doctor Dr. Basile, so thorough, so caring, so good at what she does, highly…read morerecommend her to anybody with possible skin cancer or lesions that could be precancerous. The staff were Awesome also, so kind and helpful. So glad I went there! THANK YOU SO MUCH:) Rory