Thank you to Priscilla and the entire management team. My wife and I recently moved from Los…read moreAngeles to Boston, and they helped make what could have been a stressful relocation feel much smoother. The apartments are clean and comfortable, and the common areas are modern, welcoming, and very well maintained. The maintenance crew deserves special mention, as they have been consistently friendly, respectful, and quick to respond whenever we've needed assistance. We do have a few pending maintenance items, but the team has been working with us to address everything step by step. Overall, we appreciate the effort and communication so far. I'm hopeful everything will be resolved soon and look forward to updating this review with good news.

I had high hopes for this place but unfortunately, I was really disappointed. I showed up for a…read moretour, but since all parking spots were filled, I tried to go to the office to ask for help. The office was completely empty with the lights off. I then tried calling for assistance and was clearly talking to someone who was not on-site and was unaware of how to help. The application process was extremely lengthy, and any help or communication with the office was very vague and lacked transparency about their policies and what they were looking for. After probably two weeks, I received an email from an office member that contained multiple typos and made no sense. This has nothing to do with Pricilla; she was amazing. I think the poor woman just works for an absolute joke of a company that leaves her to work all alone on the weekend.

Corey 10 Apartments combines convenience, affordability, and service to provide an overall…read moreexcellent living experience. Conveniently located within walking distance of downtown Melrose, a pleasant residential suburb with good local schools, the area also provides easy access to the Fells hiking trails and public transportation to downtown Boston with the nearby commuter rail (which is far enough to not cause noise issues). Although they do not offer as many shared amenities as other locations, the apartments are well-fitted with modern accommodations, including washer/dryer and premium kitchen appliances. Rent prices are comparably affordable for the area. With regard to service, they have been exemplary in my experience. Specifically, they were gracious and understanding of my situation when a family member was ill and I had to be away for an extended period of time. Without their support, I would not had peace of mind about my living situation while I was away. Thank you very much Corey 10!

These apartments are brand new, bright and gorgeous - high ceilings, spacious layouts, modern…read morekitchens and baths, in-unit washer & dryer, thermostats in each bedroom and the main living area (never seen this before - so great!), most if not all master bedrooms have big walk-in closets and a master bath, private parking, shockingly good insulation (the train station is like a 2-minute walk, but even without furniture to muffle the sound, I didn't hear it), and, the kicker, it's dog-friendly! Walked around a bit after checking out the inside and was even-more pleased - there is an awesome little strip of shops, restaurants, cafes and bars right around the corner that is lined with hanging and potted planters (adorable). I chatted with a few people while walking and everyone I came into contact with was really sweet and friendly - love that community feel. There's a dunks like 50 feet from the building (super convenient), and there are parks and green spaces all over the place. Seriously great spot!

I rented a unit in Building 7 for several years, and my daughter and I knew we were in a safe and…read morewholesome place to live. The other tenants are thoughtful, kind, and sincere, and everyone who works there is exactly the same! The place is quiet--almost a sanctuary!--and it is such a beautiful place to rest at night. I was never concerned about my safety there, and we were on the first floor! There is a mail room, and never once was there an issue with not receiving my mail or packages. It is clean and beautifully maintained, and the people who work there are professional, efficient, and as kind as kind can be! They are thoughtful, accommodating, and absolutely helpful at all times! Heat and hot water are included, and they keep the place warm and very comfortable. We also had two new air conditioners in our walls, they cooled the apartment perfectly in the summer. The water is hot, and the apartment is spacious with excellent cross ventilation. I would give this place 100 stars if it were permitted! The washers and dryers are in a room next to the elevator, and it was there that I met so many nice people from other floors. Everyone, and I mean everyone was considerate. It is a phenomenal place to live, and I highly recommend it wholeheartedly!!!

Just moved in and management has been more than accommodating. Everything is clean and well kept. I…read morelove the peace and quiet around here and I love looking outside seeing trees and sky. I chose the right place.

Still snotty and overpriced. Nothing has changed improved! It's just okay if you want burn your…read moremoney on overpriced rentals!

great place to live, really nice staff and fun events, beautiful scenery and close to shops!read more

I really want to give a minus point if it's possible. The only trick their managers could do is…read moreignore former renter's reasonable request, so I have nothing to hide anymore. One more thing I need to remind you guys is that the 5 stars reviews are published by the pressure of managers by 50 bucks so be careful. Actually my move-in date should be August 15th last year and the real move-in date is September 23rd. That was a miserable time,we take our luggages from place to place searching for short rents because of the 5 times of delay.That really sucks. After I moved in,things are getting a little bit better.The apartments are new and the facilities are okay.But we didn't get our compensation after several hard meetings with the manager which should be all set already but ignored by the managers. The price is going higher and higher and it's totally not worthy to live there. There are tons of apartments which are better than this. This apartment just trick new coming international students and trust me, I've lived there. What's more, good services cannot be the reason to ignore people after they moved out. They didn't return my security deposit after I moved out, even don't return my emails so be careful of the irresponsible managers. After been here for this long, choosing Residence@MaldenCenter is the worst decision I've made because I not only met awful managers but also suffered from serious arrogant and naive&disgusting roommates. I'll never made that mistake ever again. If I can't get my security deposit back, I think it's my obligation to let everyone around here to know, be careful about this apartment. Some things are not what they seem to be.

The apartment and services are great so far. Since it was a new bulding, the parking space wasn't…read more100% satisfactory. When I moved in early July 2018, I was told that the garage I've already paid for was still under construction. I waited for two months parking in the public garage across the street. In September, the garage was finished and I was assigned a parking space which can barely park my car in. I talked to the leasing office and they said they would let me switch when another spot becomes available.

Maintenance was bad during the time where it was called Granada but things improved in the recent…read moreyears after the renaming to Altitude Apartments Pros are: Location, Price, water, and heath included

I had a very disappointing experience living at Altitude Apartments. Within five days of moving in,…read moreI began seeing cockroaches and mice in my apartment. I reported the problem to the leasing office, and I was placed on a pest control schedule that I was told would last six weeks. During that time, we repeatedly had to empty our cabinets and move furniture to prepare for treatments. Unfortunately, after only a couple of visits, the pest control technician stopped coming. When I asked the leasing office why the treatments had stopped, I was told the technician believed the treatment was not working because we were using other products to kill the cockroaches. I later spoke with other residents who said they had been given the same explanation. Because the infestation continued, I contacted the Malden Board of Health. An inspector came to inspect the apartment, but I left feeling that the underlying issues in the building were not going to be resolved. Based on my experience, management was friendly during the leasing process, but I found them much less responsive after I moved in and reported ongoing problems. If pest control, cleanliness, and maintenance are important to you, I recommend carefully considering these issues before choosing to live here.

I am now going into my 5th year and I am so grateful to be here. By far, maintenance is the best…read more Things are fixed ASAP and you never have to worry about things not getting done. I have a two-bedroom and with working from home the last two years the second bedroom is perfect for my office. I feel that any concerns I have are taken seriously even if it may seem silly. Even though initially there were a lot of elderly people, they are quite nice and I developed bonds with many of them. Overall, A rating.

BR, do not say everyone received that message because no one I know did. The only message I got…read morewas to say not to park in a certain area because an oil storage tank was being removed. As far as drug users/smokers go, Jennifer, I am in and out of the building often and my unit overlooks the main entrance. I smelled smoke a few days ago near an entrance in the back and I had a faint smell of smoke maybe twice threw my windows. I have seen no butts on the ground or any signs of drug use in the public areas. I have heard people talking going in and out of the main entrance but I can tell you in all my times going in and out of multiple entrances, and being able to see the main entrance from my windows, I have never seen people hanging around outside let alone anyone that was using drugs or appeared to be stoned.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

During the hottest holiday week in July, I had no ac, no windows, no notice, I was forced to find…read moreaccommodation. No family in the state... I paid 2k out-of-pocket and management refused to reimburse me although the hotel receipts were shown..... you've been warned...take your chances. I finished my lease last year and left.

I've been a resident at Grayson Lofts for a little over a year with a fourteen month lease and I'm…read morecounting down the days to get the heck out. Elevator on my side of the building has been down seven of 12 months I've been here. This is a dog friendly building (about 80%) & to coral dogs who are leashed in a stairwell is extremely dangerous to other dogs and people alike. As other have said, if you are handicapped, this building was not designed fir you. The only side of the building that has a wheelchair ramp has a front door that pulls open & immediately snaps closed, only to be greeted with another door that does the same. Cold water runs warm & hot water takes several minutes to reach the taps. so here's a brief list of failures for this place.... Elevator is constantly broken using the stairs is exacerbating a heart condition Out of the year we have been here the elevator has been out 7 times. No one answers messages in a timely fashion including when someone threwup in the stairwell which has been the only entrance on the maple side of the building. Dog feces all over the property The windows do not open there is no ventilation or air filtration. More than half the building is section 8 Packages left in the main entrance doorway where anyone off the street can take it and where homeless people occasionally sleep. No one works in the office on the weekends so emergencies and mail pile up goes unnoticed. Floor in common room has been half ripped up with loose floor boards for at least 4 months with "caution wet floor signs" Elevator 2 (which is on the maple Street entrance) is always out and with the stairs on that end to get to floor 1 it makes that side not handicap accessible. No true amenities yet super expensive. Soot and brick/wood dust falls daily Hot water takes 10 min to get hot when asked it was because we were on the third floor. Ive stayed in building on the 7th floor with hot water and this is a new development. NRP group has 1.5 rating on BBB Make you pay for parking while kids drive like nascar on the top of the garage. Have been trying to build a gate for 8 months. Graffiti right out my window never got fixed because they said the garage isnt their building yet we pay for that garage