I called around to a few places I found from an online search and no one could come out to address…read moreour lack of hot water in an adequate amt of time. I found recommendations for Northwest Mechanical on a local FB group page. I called last night after hours and got a call First thing this morning. The scheduler was able to move some routine maintenance around and get us in this afternoon. Scott showed up on time and was very professional. He took care of our issue quickly and was very kind. This is his family business, started by his dad and now he and his brothers work there as well. I'm so please with their expediency and professionalism. Don't hesitate to call them if you have a need!

I called Northwest on a Friday at about 1:30 PM about an air conditioner problem. They had a…read moretechnician on site in less than 30 minutes! Very professional, and although they had to order a part for a full repair, they insured that the air conditioner would run until they finished the job. A+ all around!

I called maple woods heating at 10:00:PM for an emergency service call. My elderly grandfathers…read moreboiler system stopped working in the middle of the night. We are over 1000 miles away so had to remotely help the best we could. Maple woods heating answered the phone on the first ring and had Tom out to his house in less than one hour. They fixed the issue fast and affordable. I couldn't be more happy with the service, without them I don't know how else we would have got his heat issue resolved.

Maple Woods Heating is by far the best HVAC company that I have worked with. They were extremely…read morefriendly, professional, and great to work with. I went a couple of months without heat during the coldest part of last winter ('23/'24) due to my boiler breaking down several times with different issues. I called several different companies to try to come out and get it fixed, but most were 2+ week lead times. My house had to be kept warm by the few space heaters I had. Then, I found Maple Wood Heating. They were extremely kind and bumped me up to the top of the priority list. They came out and looked at my boiler to diagnose the problem within 24 hours and was back with parts within 72 hours to fix the issue. Unfortunately, my boiler was just old and obsolete. They ended up having to come out a couple more times before recommending that I quit sinking money into my current system, as parts were expensive and difficult to find. I have had a couple of HVAC companies in the past tell me that my boiler could give out sooner than later due to the state of it, so I knew that they weren't trying to scam me by trying to get me to upgrade my system. I did know it was a major expense I was going to have to deal with at some point soon. Within a couple weeks of making the decision to upgrade, they had a new system installed. It's far quieter and gives me an entirely new room for space, as my other boiler was a big metal box in the middle of the floor in the utility room of the basement. Now, I have a sleek wall-mounted unit that doesn't take up floor space at all. I also had the 'hot water on demand' feature included, which means mostly unlimited hot water (as a household with only one bathroom, this is amazing). With that feature, along with the new boiler and installation, I thought that the pricing was very fair based on my research. They took away my old boiler and all associated parts/pieces and even swept the floor afterward. I was so grateful to have found this company and plan to use only them in the future. I'm a single mom who works 50+ hour weeks, so I really appreciated that they would just go take care of things while I was at work and communicated with me plenty along the way. I would highly recommend this company to anyone in need of HVAC services. You won't regret it.

STILL getting SPAMed every single day despite repeated attempts to have my address removed from…read moretheir system. If they cannot figure out how to do that .. I would not trust them to install a furnace.

Since they sold out to a corporate mechanical company their service went downhill big time. They…read morerefused to sell a pilot light tube during a no heat situation in February. Bought parts from them since the 90's through the years. The manager was a complete ass about it too. I'll never darken their doors again. Half their mechanics aren't licensed either.

We asked Ballard's to repair our furnace after a Boyne City company couldn't address it. Ballard's…read moretechnician recognized the issue. He got the furnace going and determined what lead to the failure. There were two (2) other issues (gas line in and post-combustion water drain) which were related to the other company's past work. When these issues were found, there were no accusations, just a fulsome explanation of what was wrong and how that could impact the furnace.

2023 May 11: .. called to find out why Ballard person did…read morenot show the day of the appointment and did not message to say that he was not going to show or why he did not show. the scheduler seems to care and know what she is doing, she got the person who did not show to visit my home. it worked the second time. 2023 May 4: .. made an appointment, received a call the day before to confirm, but they did not show and did not message ahead of time to notify me. did not message afterwards to explain why they did not show.

I worked there I was recently the hvac supervisor. I was told when i started id have insurance on…read moreme and my family but a year later he told me my fiance and kid havent been insured for a year and multiple other things. I do not recommend haggard.

I have worked here for over 6 Years and we always, always strive for excellent customer service…read more Most of our customers send in hand written good reviews that we display for our employees to see. (Anyone can see them anytime). The review from Dawn is disheartening and upon further inspection can not find the customer under that name. We are always fair and want to exceed our customers expectations. My colleagues take pride in the work they do. We have been in business for over 50+ years supplying our customers in both residential and commercial work. We also can fill all propane tanks, even RV's.

I had a plumbing emergency at midnight. My boiler mate blew out and my basement was flooding…read more They were here within a half hour and set an appointment within a reasonable time to do a complete replacement. I definitely recommend this company. Very professional service.

Great customer service! Very professional and knowledgeable plumbing technician who was friendly…read moreand helpful. Highly recommend this business to Northern Michigan Homeowners.

On time, professional, very knowledgeable and thorough. Answered all my questions. Would definitely…read morecall them again.

Joe from Precision was right on time, quick and helpful with questions we had with a leaking…read morefurnace. As new(ish) homeowners we appreciated Joe's knowledge and tips on preventing problems in the future, which means a lot these days! Would recommend to anybody.