Called for a tow. Within an hour. Over two hours, no tow. Call back and I'm told they already picked up my car? It's in my driveway. I get a second call and their driver is 15 minutes out and he now just got stuck in traffic. He shows up after another 30 minutes. Loads it up and an hour after that the shop tells me the truck was coming off the flat bed now. It's ten minutes from my house but took an hour to show? Couldn't get to it that day. First they told me my vehicle was picked up already- false. Then they told me it was traffic. If you're going to be over an hour late, call. They had my number. Feels more like they just forgot and made an excuse. Poor service at every step. read more

These guys are the absolute best. We had a horrible situation where the wheels and entire axel fell off my travel trailer while I was driving. The guy sent to us by AAA decided he didn't want to tow us under insurance the 10 miles to our house and wanted to charge us $450. $450!!! Then he just left us in our situation when we said no. So there we were, stranded with a totally unmoveable travel trailer blocking lanes of traffic, when Mach 1 saved the day! They listened to the situation, came out immediately, got our trailer loaded and moved within all an hour for a very reasonable. We would still be on the side of the road if it weren't for the great guys at Mach 1!! read more

Mach One Towing - Our poor little trailer - Towing Near Me - Galt, California

Had a challenge getting a tow truck out, 1st company was a total time waster, got referred to Mach One thank goodness

I was THAT customer. A few weeks ago my car overheated on the freeway. As stressful as all of that was on its own my road side provider was giving me grief over mileage on top of it all. Then Austin shows up within an hour of being dispatched (which is the fastest response experience I've ever had with a tow company) gets on the phone with my provider (yes I'm not kidding), and gets us on our way. I can't say enough how far beyond he went when he didn't have to. So helpful, so friendly, SO PATIENT. Kudos, seriously, guys if you read this: thank you!! read more

crooks ! Sold a car to a kid who never transferred the car to his name in 2019. Car was towed by Mach One towing January 2021. We had filed a transfer of liability in 2020 to DMV. Desk person insisted I pay all fees, even though they could tell partial title transfer had happened. Had to mail DMV with a request of records to get printed record showing car was released back in 2020. Then send that record to Mach 1 towing. read more

I would give these guys 10-Stars if I could. They are some of the most friendliest people you will ever meet. They're always courteous and timely with their services. They always take good care of me and my family. I wouldnt think about calling anyone else. Mach 1 is the best out there!!!!! read more

Worst towing company I have ever witnessed!!! They came to tow my car and claiming that I have to pay $50 beside what my insurance pays. I told them that I am covered up to 20 miles and the ride is only 17 miles. The driver was so nice and called their customer service, but the person at the costumers service was so rude. He stated he doesn't care and I have pay or else he will cancel. So I called my insurance and they stated they will update the towing, but towing company wants to cancel the call regardless. They wasted my 2 hours.. they really need to learn to respect their costumers and should train their costumers service staff!!! read more

Mach One saved my butt big time today. F150 stuck in my pasture with a jammed gear shit. Couldn't get out of gear, turn the wheel, or start the truck as it was stuck in reverse gear. Only access was through a gate just about 1/2" wider then the tow truck into my soggy back yard. Driver got as close as he dared to get not wanting to get stuck in the mud. Dragged a cable down to the truck and winched it forward a few feet before the fact that the truck couldn't be turned stopped progress. Then he looped the cable around a tree offset to the truck to try to drag it sideways. No real progress but moving the truck had freed up the stuck gear shift and I could then drive the truck out. Can't say enough good things about the driver. He could have easily looked at the difficult location of the truck and said no way. Worked fast, smart and totally helpful. read more

We decided to take our family to raging waters yesterday, as we were driving on the freeway my husband's car blew a tire and my mother in law and family were with him in his car. We called our roadside and they sent a driver from Mach 1. They arrived in 10 minutes. Which was a huge relief. They were fast and had everything necessary to get my family back on the road. A++++++ service. read more

We had a blow out on the freeway after putting on the spare and driving 1/4 mile down the road the spare blew out too. Thanks so much to Jim that was there in less then 10 minutes our family really appreciated your kindness and worry about us being left on the side of the freeway. You are an awesome guy!! These 5 stars are because of you! read more

I'd definitely recommend these guys for their courtesy, promptness and professionalism. Twice they came out to tow my disabled car. Had the right equipment and attitude. read more

Been many years since I locked my keys in the car, hopefully will be a long time again. Just a shout out and Kudos to this local company. Appreciate your quick response to roadside assistance call for a lock out. Fast and friendly service from Jon. Would recommend based on their customer service alone. read more

I used this business tonight to have my BMW towed to the shop. They were on time, called 10 mins before they showed up. Very Friendly and could hold a conversation. If you are in the galt area and need a tow I recommend this business hundred percent read more

I can't get over how great these guys are! Thanks Steve and Joe for going that extra mile for us. xxxooo

I needed assistance changing my flat tire on the side of I5. The lady who answered my call was very sweet and definitely was a great costumer service rep for their company. Joe, the driver was very helpful, friendly and quick. Joe even had a suggestion, when asked, of a place to get a set of tires in the local area. thanks Mach One! read more

A+ towing, only company I call when my FORD is down lol but always quick to reply and show up !

Infinity customer care initially sent another tow company that couldn't get it together after over 3 hours of waiting. They showed up within minutes of being called and offered to grab a battery and take care of the issue right then rather than take it to infinity ( I opted to go to the dealer since it was all covered). They were professional and did a great job! My SUV made it quickly and unscathed to the shop. read more

Scheduled a tow for a resoration project car- Brian arrived on time with the flatbed tow vehicle, as promised. He took great care in loading my car up and I followed the car the whole way to the shop. The price was exactly what Steve had quoted and was more than reasonable. I will definitely use them again if I need a car towed anywhere. read more

I was surprised that the truck showed so quickly, they said about an hour but it was half that!!! Knowledgeable and courteous service from a gentleman named "Joe". The employees own the business and treat you well. His ability of "Backing Up" into the Dealer's service lot had alot of people watching & impressed. I highly recommend this company! read more

Mach one towing of Galt rocks....thanks Don and Steve..my wife and I appreciate your great services...thanks a lot and god bless!

Great service at a fair price. They got me outta a tight spot. I would use them anytime

John, I think that was his name, he arrived with another guy who i think was in training. John was amazing, very informative and very helpful. Made me feel safe, comfortable, and kept me in the loop about what they were doing, which is incredibly refreshing after dealing with the terrible Jack Rabbit USA company, where the woman arrived to change out my tire for the spare I had but left the my spare tire flat with no air in it, just ridiculous. John and his trainee knew exactly what to do and I just stood there and they took care of everything. He honestly saved me from what could've been a total nightmare for a person like me who is lacking in car knowledge. Thank you guys! read more

Had my car towed today to dealer. The gentleman was very nice and went above an beyond to accommodate me and my daughter. I would recommend to anyone! read more

If i could give this company a zero i would. My daughter broke down on the freeway. I went online to look for a tow company and unfortunately I picked this company.When i called for a price they said it was 65 for an in town tow. I texted her the number and when calling to get a tow the person told my daughter what a piece of crap her car was and then when they arrived there were 3 people from the company and after hooking up her car they tell her that they only except cash and when i called for a price they did not say anything about only excepting cash. What type of business is this person running. My young daughter has not experience with this and these people totally took advantage of her. When they dropped off the car they left it parked on the side walk. . read more

I received AAA roadside assistance from Mach One Towing this past weekend after my pick-up truck broke down on Hwy 99. The driver Austin was extremely professional and worked quickly to get my vehicle where it needed to go. Great job and thanks for the help. read more

Best customer service I have ever experienced!! Less then 2 weeks ago my daughters tire was severely bald and I could not let her leave town in the morning like that. So at&t road side assistance has Mach 1 come out...The gentle man was so kind, after he put our brand-new spare on we noticed it was flat. He went to put air in it and the tanks in the truck were empty. He took it back off, left to the closest gas station, put air in it and within minutes had it back on. He said, "ma`am I wont leave you like this, I want to make sure you are safe and not stranded". I was so surprised my daughters safety was his number 1. He had the best customer service! Today, I used my daughters truck to run to the store and to pick up my 4 year old. Wouldnt you know it, a flat. So I am stuck at Target. I call att, the man spends 20 minutes looking for a place as it was a busy tow night. I ask him to call Mach 1 again and he tells me it will be an hour. I call them and ask about how long, the gentleman says the closest tow truck is on his way back from sac, then says wait, I will have someone out within 20 minutes. A gentleman pulls up 20 minutes later in his own personal vehicle. He says he was on his way home anyways, procedes to change my tire and all along is nice and super quick!! He was off work now, and still helping me!! I wont ever use another company. True customer service. True gentleman. The kind of service your folks talk about getting in the 50`s. The kind of business that cares, is affordable and actually wants to help !! :-) :-) :-) thank you boys for all your help!!!! read more

WOW!! i literally just got a flat tire about an hour ago and MACH 1 TOWING seriously came through and helped me out. I called 12 different tow companies an none of them wanted to help me out (keep in mind this is at i believe 11-11:30 pm at night, i mean your tow truck companies, dont you make your living off of cars being broke down at random times durring the day) anyways. i told them my situation and how i didnt have nearly enough as what the "other" tow companies were gonna charge me. the person that spoke with me was very informative from when i would get a call back from tow driver, to changes in anything.and the driver that picked me up was a very funny and easy to talk to person, he didnt make the situation awkward or anything since we did have like a 30 min drive to get back to my house. and this also happened to be my first time actually towing my car back home. on top of that. since i didnt have enough, they generously went out of there way and allowed me to pay less than what they usually charge. this company went out of there way to get me home even tho it didnt benefit them what so ever. this is a GREAT example as to how tow truck company's should be, i am planning on returning and paying back whatever i owe to them. but i would seriously recommend this tow truck company to anyone and everyone who is ever stuck on the road near GALT/SACRAMENTO but i lbelieve they are located in galt. HOPEFULLY i wont ever be stuck on the side of the road again. but if i ever do i know that MACH 1 will be the first and only company i use for roadside service. they have made a very unpleasant night into a very welcoming experience. read more