Come see Tan, he is an awesome individual. Willing to go belong to help with everything including…read moreDMV

Very nice people they will do everything to help, very happy with my purchase, thank you very much.read more

I bought my car there! Thank you Pepi Finance manager! And great sales team! I'll recommend this…read moreplace to anyone l.

From the owner: We Are A Pre Owned Automotive Dealership! Since 2007. We Offer Buy Here Pay Here! And we finance as…read morewell. Everyone drives! Hassle Free. All vehicles are clean title and have warranty!

I purchased an infinity back in October of this and it's been giving problems since and on top that…read morethey still haven't issued a tag so I can't drive the vehicle this dealership is Total Scam!!!

Me and my husband naught used cars in this place and our cars from the next day on that we bought…read morethem, started to have electric issues, engine issues and many things more. We took the cars back to them at least 4 times and they said they repair those issues but never did. The service is terrible and they sell cars as used in amazing conditions when they are not at all. Very disappointed with our decision of buying our cars there. Regret it so much!

My daughter almost three months ago bought a car for this dealership,she is 18 year old and was her…read morefirst car I was far away and I couldn't help her ,since the first day the car have been having mecanic issue like turning off for not apparent reason,she is being complaint for weeks and they told her was normal,two days ago the car stopped in the middle of the expressway and next day a mechanic checked the car and the car engine broke now needing a new engine.They sold a rebuilt car to her with a broken engine.We hope this doesn't happen to nobody again from this dealership.We are taking legal steps to make sure doesn't happen to others people. I will file a complaint with the State Attorney Office, Consumer Affairs and also filing a lawsuit to stop these type of business to rippoff people from theirs hard earned money.Continue....... The answer from the owner in the bottom just trying to look good for the review and the dealer but my daughter just told me that they called her a few times for the only reason to go to the dealer to pick the tag

Amazing service and great customer service. I know many people that have purchased vehicles at…read moreMarins Collection and have had amazing service. Refer to google reviews to see how great this dealership has been doing. I would give them more than 5 stars if I could. Go talk to them if you want a great car at the best price.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

I had the pleasure of purchasing a vehicle from here. The customer service was excellent and the…read morelisting was affordable. 5/5

Unfortunately, I did not walk away happy at all from my experience with Car Factory Outlet Miami…read more STEER CLEAR OF THIS PLACE To begin with, the car I purchased did NOT come with the original key or key fob. Instead, I was given a completely different third-party key, and I was told I would receive information later to obtain the proper FOB. That never happened. Honda quoted me around $275 plus tax just to cut and program a replacement key/fob for the vehicle. Every time I followed up with the dealership, I was given the runaround and told the car was sold "as is." Second, the pricing and financing process felt extremely misleading. I was initially told my payments would be around $367 monthly, but after fees and paperwork, the payment ended up being about $400. Important details were not properly explained before I signed. I also noticed the contract listed the vehicle at around 43,000 miles, but by the time I drove it off the lot it was already showing around 46,000 miles. What became even worse was the financing situation afterward. The dealership apparently could not secure financing through a bank, yet they continued having me make monthly payments directly to them instead. My checks were being deposited into the dealership's account rather than through an actual lender. During this process, my credit was negatively affected. The experience became so stressful and unprofessional that I ultimately had to hire a lawyer to resolve the issue. After legal involvement, the dealership was forced to take the vehicle back and issue me a full refund. It was an exhausting and horrible experience overall. While the staff may come across as friendly during the sales process, I personally felt misled and poorly handled throughout the entire ordeal. I strongly recommend that anyone considering buying a vehicle here carefully steer clear. Don't waste your time or your money.

I purchased a Mercedes-Benz in 2022 for $35,000 from Car Factory Outlet Miami. I was 18 years old,…read morebuying my first car, and it's clear now that my lack of experience was taken advantage of. I put $3,000 down, but later learned that none of that money was applied to the vehicle price. I was told it went toward "dealer fees," which was never clearly explained to me at the time. As a young buyer under pressure to get a car, I trusted what I was told and didn't fully understand the breakdown until later. There was no transparency, no effort to explain costs clearly, and no concern for making sure I understood what I was signing. Looking back, the price, fees, and structure of the deal were extremely unfavorable and misleading. I regret trusting this dealership and would strongly warn first-time buyers and young customers to be very careful, ask for everything in writing, and consider going elsewhere. This experience left me feeling taken advantage of rather than supported

I had a great experience working with Andres Rojas at Brickell Chrysler Dodge. From start to…read morefinish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, made sure I was comfortable throughout the process, and followed up even after the sale to ensure everything was going smoothly. Buying a car can sometimes feel stressful, but Andres made the entire experience smooth and straightforward. His attention to detail and customer service really stood out. I truly appreciate his support and would highly recommend him to anyone looking for a vehicle. Thank you again, Andres!

I waited a long time to write this review about Brickell Chrysler Dodge Jeep & Ram, hoping these…read moreissues would be resolved. Unfortunately, this has been the worst car-buying experience I've ever had--and it is still ongoing. From the beginning, the process was plagued with misinformation. The original salesman repeatedly provided inaccurate details about both the vehicle and my trade-in, which ultimately required us to switch salesmen due to the false information. Because this was an out-of-state purchase, we hired a transportation carrier to pick up the vehicle. On the morning of pickup, the dealership canceled with the carrier, claiming no payment had been received--despite payment having been completed and documented. As a result, we were charged a cancellation and rescheduling fee. The sales representative confirmed (with documentation) that the dealership would reimburse this cost. That refund was never issued. I was later told directly by the salesman that a check had been mailed--another false statement. When the vehicle finally arrived, it was in non-working condition. The car would not turn on, and all fuses were broken. This was a 2025 vehicle with only 50 miles on it. The dealership refused to take any accountability, and the vehicle had to be towed to the nearest dealership for service. Now, over two months later, we still have not received our registration or permanent plates. Temporary plates were issued, but once they expired, no one from the dealership would respond or return calls to issue updated ones. As a result, we have been unable to legally drive our vehicle for days. I have extensive documentation, including call logs, emails, and confirmations, all showing repeated attempts to contact the dealership with zero response. This entire experience has been an absolute nightmare--from dishonesty and poor communication to a complete lack of accountability. I strongly urge anyone considering this dealership to do their due diligence and take their business elsewhere.