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    Machado Auto Sales

    5.0 (3 reviews)
    Closed 9:30 am - 7:00 pm

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    9 years ago

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    Premium Cars

    Premium Cars

    (20 reviews)

    I went to Premium Cars with a bit of scepticism because buying a car from a dealer is always a back…read moreand forth process of negotiating a price, financing, etc, etc. It is exhausting. PremiumCars made it really easy and smooth, nonetheless still it took us almost all day to get the car ready to roll. There few items pending to fix on the car before leaving the lot but it was arranged with the salesman that these could be fixed afterwards and he provided his word and commitment to make this happen. This is when the honeymoon ended. We got the car at the beginning of January 2023 and the couple of issues that were pending were these: 1.- The front doors have a button you push to basically unlock the doors, these were missing from both front doors when we got the car and the salesman told us "That's easy to fix, don't worry" 2.- The left passenger seat window, behind the driver, you could lower the window but you can't lift it up using the button on the door, it had to be lifted using the driver's windows controls on the driver's door. We mentioned and noted both these things that needed fixing as part of the car deal. I spent like 5 months chasing up the salesman Ricardo, to get the part and arrange a date to go to the dealer and get these fixed. Finally after 8 months or so, he managed to "find the part" for the car and I went to the dealer for the repair. They fixed item#1 but partially, they put the button system only on 1 door, I mean, how stupid is that? each front door has the socket to place the button, so you can open the car doors, if you have the key on you from either door. Item#2 he played dumb that he didn't know what the issue was, when my wife clearly texted him these details few days after the bought the car, so they could fix it. After this, I have contacted many times Ricardo and nothing, just radio silence not an acknowledgement of my texts, nothing. Basically, this means to me, that after they sell you the car, you're no longer important to them because they already made the money, great post-sales strategy! Lesson learned with this car dealer?: don't leave the lot with a car that needs repairs prior to the sale, they won't pay any attention to you after that happens, get everything fixed before leaving the dealership. For me, it's not that this is preventing the car from functioning or anything like that, is the PRINCIPLE and commitment to the customer that everything will be in order when you buy a car from them. It is the little details that sometimes makes the bigger difference and shows that you as a provider are willing to go the extra mile to make everything happens for a customer, but not in this case. Thank you

    I purchased an infinity back in October of this and it's been giving problems since and on top that…read morethey still haven't issued a tag so I can't drive the vehicle this dealership is Total Scam!!!

    Car Factory Outlet Miami

    Car Factory Outlet Miami

    (311 reviews)

    West Flagler

    Unfortunately, I did not walk away happy at all from my experience with Car Factory Outlet Miami…read more STEER CLEAR OF THIS PLACE To begin with, the car I purchased did NOT come with the original key or key fob. Instead, I was given a completely different third-party key, and I was told I would receive information later to obtain the proper FOB. That never happened. Honda quoted me around $275 plus tax just to cut and program a replacement key/fob for the vehicle. Every time I followed up with the dealership, I was given the runaround and told the car was sold "as is." Second, the pricing and financing process felt extremely misleading. I was initially told my payments would be around $367 monthly, but after fees and paperwork, the payment ended up being about $400. Important details were not properly explained before I signed. I also noticed the contract listed the vehicle at around 43,000 miles, but by the time I drove it off the lot it was already showing around 46,000 miles. What became even worse was the financing situation afterward. The dealership apparently could not secure financing through a bank, yet they continued having me make monthly payments directly to them instead. My checks were being deposited into the dealership's account rather than through an actual lender. During this process, my credit was negatively affected. The experience became so stressful and unprofessional that I ultimately had to hire a lawyer to resolve the issue. After legal involvement, the dealership was forced to take the vehicle back and issue me a full refund. It was an exhausting and horrible experience overall. While the staff may come across as friendly during the sales process, I personally felt misled and poorly handled throughout the entire ordeal. I strongly recommend that anyone considering buying a vehicle here carefully steer clear. Don't waste your time or your money.

    If you see any food review it's a lie. Absolutely do not spend any dollar with this dealership…read more They are all fraudulent Down to the owner Pastor. They are all aware of the deception and continue to take peoples funds and keep the car. I got a car and they stole my down payment! Do NOT spend a dollar!!! If your desperate Find another way!

    Machado Auto Sales - usedcardealers - Updated August 2026

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