I went to Premium Cars with a bit of scepticism because buying a car from a dealer is always a back and forth process of negotiating a price, financing, etc, etc. It is exhausting. PremiumCars made it really easy and smooth, nonetheless still it took us almost all day to get the car ready to roll. There few items pending to fix on the car before leaving the lot but it was arranged with the salesman that these could be fixed afterwards and he provided his word and commitment to make this happen. This is when the honeymoon ended. We got the car at the beginning of January 2023 and the couple of issues that were pending were these: 1.- The front doors have a button you push to basically unlock the doors, these were missing from both front doors when we got the car and the salesman told us "That's easy to fix, don't worry" 2.- The left passenger seat window, behind the driver, you could lower the window but you can't lift it up using the button on the door, it had to be lifted using the driver's windows controls on the driver's door. We mentioned and noted both these things that needed fixing as part of the car deal. I spent like 5 months chasing up the salesman Ricardo, to get the part and arrange a date to go to the dealer and get these fixed. Finally after 8 months or so, he managed to "find the part" for the car and I went to the dealer for the repair. They fixed item#1 but partially, they put the button system only on 1 door, I mean, how stupid is that? each front door has the socket to place the button, so you can open the car doors, if you have the key on you from either door. Item#2 he played dumb that he didn't know what the issue was, when my wife clearly texted him these details few days after the bought the car, so they could fix it. After this, I have contacted many times Ricardo and nothing, just radio silence not an acknowledgement of my texts, nothing. Basically, this means to me, that after they sell you the car, you're no longer important to them because they already made the money, great post-sales strategy! Lesson learned with this car dealer?: don't leave the lot with a car that needs repairs prior to the sale, they won't pay any attention to you after that happens, get everything fixed before leaving the dealership. For me, it's not that this is preventing the car from functioning or anything like that, is the PRINCIPLE and commitment to the customer that everything will be in order when you buy a car from them. It is the little details that sometimes makes the bigger difference and shows that you as a provider are willing to go the extra mile to make everything happens for a customer, but not in this case. Thank you read more

I purchased an infinity back in October of this and it's been giving problems since and on top that they still haven't issued a tag so I can't drive the vehicle this dealership is Total Scam!!! read more

Me and my husband naught used cars in this place and our cars from the next day on that we bought them, started to have electric issues, engine issues and many things more. We took the cars back to them at least 4 times and they said they repair those issues but never did. The service is terrible and they sell cars as used in amazing conditions when they are not at all. Very disappointed with our decision of buying our cars there. Regret it so much! read more

Premiumcars es un dealer increíble, definitivamente lo apoyo, la gente es educada y profesional, es un placer hacer negocios con ellos, desde el director ejecutivo hasta el personal de ventas, unos de los mejores dealer con los que e hecho negocios!' Aquí pude sacar mi primer carro. read more

Premium Cars - Used Car Dealers Near Me - Miami, Florida

UPDATE** After finding several other victims with similar issues a class-action attorney has been retained (pro bono). Members of the Law Firm and I just had meetings with the Palm Beach County Sheriff and Miami-Dade Sheriff's office. If you have a similar experience and want to be included in the premiumcarsmiamilawsuit@gmail.com DO NOT GO THERE!!! Sold me a car with a known issue (I later obtained the documents directly from the Ford Dealership) and refused to rectify the issue! I can not discourage someone away from this place enough! Zero followthrough, zero concern for how they do business, and zero concern for customer service. If negative stars were possible.... Complaints have been filed with BBB, Attorney General, Consumer Services, etc... UPDATE-Just received two missed calls and a text message (from the same phone number as Premium Cars of Miami) from Reynaldo Brito who states he is "legally representing his client Premium Cars Miami... (and to) 'Expect a call from our attorneys.'" Reynaldo Brito isn't a licensed attorney to "legally represent" clients. I was then provided with the name of a law firm... ( also Reynaldo Brito Hurtado is the owner and registered agent of Premium Cars Miami- Not the legal representative- so I was told yet another lie by the company!) Update- was just just informed this was a payment-avoidance technique. The service documents, Insurance documents, warranty reports, and repair reports state an entire differently story and I look forward to sharing those in courts. If anyone is interested In viewing the documents/reports of the damage please reach out to me before buying here and I'll be more than happy to share all of my findings with you! Also please note that I only state facts that can be verified. The owner baseless slander campaign will also be addressed in court and should further give credit to the ethicality of the business... if they will try to lie about me to minimize my claim that can be proven then....... read more

Please stay far away from these people if you're reading this. If you don't mind paying dealership prices for vehicles that are rebuilt and salvaged then go ahead, you'll definitely pay for it later. The premium vehicles they have are rebuilt and salvaged. They're only good for compact cars if that!!! Stay away you've been warned!! read more

It is super good and the people are nice reylnado is the best suuuuuuuuuper good dealer

Made me wait over an hour. Not everyone is approved, false advertising. Some people were testing cars and a when they started a 2022 Honda civic it sounded terrible. I wouldn't trust this place and like I said, not everyone is approved as advertised, so don't waste your time hurting your score if you know you have fewer odds read more

thank u jennifer i love my cars. si estás en miami y necesitas un carro. no dudes en venir a premiumcars

no se lo recomiendo a nadie mi, esposa compro un ford ecosport 2018 97 mil millas ,11.999 y salio por 19.000 ella ni cuenta se dio,son unos verdaderos atracadores principalmente el finacista . read more

Hi my name is Dnaijay Scott from North Miami Beach, Florida. Umm, i want to check out the Nissans?

excelente servicio, muy feliz con mi auto. vine porque una amiga me recomendo el sitio y me voy fascinada con toda la atencion que me brindaron. read more

I came looking for a car for my friend. After shopping around at different dealers we were able to get a great deal on a 2017 Hyundai Elantra with $500 down. They really try to help out their customers with their budgets. We didn't feel pressured on making a decision or getting something we didn't like. We will definitely refer our friends and family to this dealer. Thanks again read more

If I could leave negative stars I would. Do not buy a car from this lot. They are the worst. I was told that as long as you were making payments with them (buy here, pay here) that repairs could be made at their cost, turns out that was a lie. They only repair a car in the first 30 days. Only problem, they'll put you off until after the 30 days and won't help you at all! Then I paid 285.00 to have them look at my car and replace the transmission fluid. They claimed the problem was fixed and 2 weeks later, the problem is worse and want to charge another 285.00 to look at it. I have brought this car back multiple times and they will do nothing.. they won't even let me get a different car, this place is a disgrace. Save your money and go somewhere that is reputable. This place is a rip off (and they made it so my check engine light won't come on even tho the transmission and anti-lock brake system are throwing codes) Don't waste your time or money at this place read more

i'm not the type to write reviews at all. BUT THIS PLACE IS THE WORST. i had the worst 1st car experience ever. i went in there after dming them on ig & talking about how I only had 500 to put down since they had a promotion of 499 down which i get why now why they have such low down payment because they SUCK & just try to finesse you for your money. i got helped by a guy named chris that got me "approved" for a car that wasn't even in good condition. HOW DO YOU GUYS SELL A CAR THAT ISNT GOOD CONDITION? no good dealership does that. you guys are better off going to a different dealer that requires a lil bit more of a down payment but that would make your experience shopping for a car a good one. anyways, that day I got the car it started shaking so I brought it back in to a mechanic in there & till this day i have not been able to drive the car. I WENT BACK AND GOT MY MONEY. guys do not fall for this bs! read more