Dr Selz is an absolute hack. He attempted to diagnose me with Meniere's Disease - a very serious…read morediagnosis - strictly based off of a hearing test. He said there are 5 different types of Meniere's and I have "the rarest one" but he would not explain further or how he came to this diagnosis. He just banged on his iPad and snarled "don't you remember this hearing test?!" He is rude, confrontational, and verbally abusive. He did this on the second visit right in front of my husband as well. When I came out of his office and the staff saw me sobbing, they didn't even flinch. Clearly his bedside manner is common given the other reviews of him. The staff only asked if I would be scheduling a follow up.. My husband answered for me.. Absolutely not. BTW, the next 2 specialists confirmed that I 100% do not have Meniere's nor any symptoms of it. As a previous reviewer stated, you would be better off going to a vet.

Please do not put your trust in this business. Go to anybody else. Go to a garage surgeon. Hell,…read moreeven a veterinarian would do a better nose job. I went to Dr. Selz for a deviated septum and after one brief appointment was referred for a septoplasty. All of my concerns were brushed off during the one pre-surgery appointment we had. I remember going in for surgery and asking him not to change the way my nose looked, if anything flatten out the small bump. I remember taking my cast off and my nose was somewhat collapsed on one side with this strange bump and I brought this up to him in our follow up appointment. He brushed me off and said it was fine and it would straighten out. That bump never went away. Now my septum is collapsing to that one side and I will have to have another procedure to hopefully fix it. I went back a year and a half later and showed him. He said whoever did that messed my septum up pretty good. I said that he did it, and he denied it until he looked at my records. He said the only thing I could do was go to a plastic surgeon to fix it. I asked for my money back for the surgery and he laughed right to my face and said he would not be giving any money back. If you want to keep the general shape and profile of your nose do not trust this man with it. If you want any of your problems fixed do not even go to this business. It is a total sham and they do not care. On a personal level I wake up every day with self esteem issues now. It's painful having a problem you spent thousands of dollars to fix only get worse and then be laughed at when confronting the person who did it. Please guys do your research and find a surgeon half as careless and flippant as this excuse for a man. I will never stop talking about this even if it is to save only one person from the hurt and disappointment I have experienced

Truly an amazing experience! After being turned away due to insurance at another office, (even…read morethough I was in self-pay) they welcomed me with open arms. The office was very straightforward about all pricing and every single procedure throughout the whole way. The staff is very personable. The doctor is extremely knowledgeable and I would recommend them if you are in the Denton area. Take the time to come here if you have any issues regarding your ears, nose and throat.

Great experience with this practice. Both locations (Prosper and plano) have been great. The…read moreperson who did my allergy testing clearly wasn't having a great day but the doctors are great and attentive.

Very disappointed in this practice. I have always seen Dr. Lee when I needed assistance, and when…read morehe wasn't available the last time, I had to see Dr. Weibel. When I needed to make another appointment, I requested Dr. Lee. However, the practice would not allow me to go back to see Dr. Lee. I was told my records were transferred to Dr. Weibel (without my knowledge) when I saw him only once. It makes no sense to me for a practice to dictate which doctor a patient wants to see. I was told this was their office policy. I'll be moving my business to another doctor.

Dr Graham is the best!!! I brought my barely six year old to her because she was always sick. She…read morehad missed over 20 days of school and nothing was helping. Although the waiting room is always over crowded and ridiculous to the point of anger it is well worth it to have her as your doctor! Book for the first thing in the am if you go here to avoid long waits. She did adenoids and tonsil removal on our daughter scheduled instantly for days after our first visit. Our daughter missed almost 30 days last year and ZERO days this year!!! She is not snoring, sleeps better and health is a 180* turn around. She also helped us with a foreign object lost in our daughters ear that required her being put under and having it removed. We will trust her forever and recommend everyone we know to her! Note even with the many long angry waits I still have her 5 stars!

Dr Yeung has seen myself, my father, and my husband. He's taken exceptional care of all three of…read moreus. His staff is amazing and willing to do all they can to help. Definitely the best in the business!

Best ENT I've ever been to. Staff is very friendly and professional! They are very concerned and…read moresincere! Highly recommend!!

I have had problems breathing for over two years, so I made an appointment with Dr. Wyll. She…read morerecommended that I have a septoplasty and turbinate reduction and it was booked within a couple of weeks of my original appointment with her. Her office and her team answered all my questions and always made me feel comfortable. After my surgery, I was so nervous for my post op appointment that I just immediately cried when one of the nurses took me back. She calmed me down and really sympathized with my feelings, which meant so much. Dr. Wyll is very nice and professional and has a gentle hand even when a weenie like me is in her office. While I'm still in recovery, I am so pleased with my results. I can finally breathe again, it's like a whole new world. I have a chance at a better life thanks to Dr. Wyll and I am forever grateful.

Self-pay patients should know before booking: North Dallas ENT charges an additional $50 fee if you…read moredon't have insurance. When I called the office on 9/14/26, staff confirmed the fee exists to prevent missed appointments, but also confirmed it is not refunded or credited toward your visit even when you attend. A no-show deterrent you pay either way isn't a deterrent; it's a higher price for the same appointment, charged only to patients without insurance, often the people least able to absorb extra costs. This practice is operated by Texas ENT Specialists / Elevate ENT Partners, so self-pay patients at their other locations may want to ask whether the same fee applies. This is a billing-policy issue, not a comment on the physicians' clinical care.

No good advice. $170 down the drain and was told nothing can be done and to get a second opinion…read more SMH will never go back. Doctor was careless and had zero sympathy.

Dr. Bickert found a very serious problem that my previous Dr. missed. CAT Scan proved him to be…read morespot on with his initial diagnosis. A tooth infection penetrating the sinus cavity. After I went in to see him, all my friends told me they go to him as well. Awesome staff Bill Nelson, Highland Village

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

I've been seeing Dr Laing for some years now. I won't go to anyone else, unless she refers me to…read morethem. Very down to earth and easy to talk to. Takes the time to listen, not assume, then takes care of the patients needs! I absolutely love her!

Very Disappointed. I have limited PTO and I was really looking forward to speaking with the doctor…read more After a long time in the waiting room I finally saw Dr. Laing. During the visit I mentioned three health issues that I'm struggling with 2 of which need prescriptions. She didn't ask questions or address two of them! After the brief visit she disappeared to write notes and I had to wait again for a long time until she came back. At the last minute of the appt., while walking away from me, she remembered that I needed one of the prescriptions and then disappeared. What? How is this a quality visit? I wasn't listened to or respected. I could have stayed home with my PTO. Needless to say, I won't be coming back. Writing this review so others won't waste their time.