My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!

My partner and I came into this place to find him a suit vest and tie for a funeral that he is…read moreattending. We walked through the whole store without being greeted even once. No one came to ask if we had anything specific in mind or if we needed help. We even tried to walk over to the area where the ties were hung up and the employees were taking up the entire aisle to get to the ties, while they continued yapping with a customer and paid us no mind. They didn't say a word or give us access to walk through to look around so we decided to take our business elsewhere. I would leave a one star but this review needs to seen by everyone.

I like what I see. I have not purchased a suit yet but I do plan to buy one. I really hope that I…read moreget the quality of the suit that I see in the picture

John helped my fiance and I out suit shopping for a wedding we will be attending and he truly went…read moreabove and beyond. From the second we walked in he guided us to the right section took measurements, helped pick out a dress shirt to go with the suit, rang us out, and unthreaded the suit all within about 20 minutes. He never tried to upsell us just helped us get exactly what we were looking for. I no longer live in this area but hope if I come in the future John will be there to help. 10/10 service!

Took care of all my needs at the Dearborn store. Great sales teamread more

The guy who assisted me was Ziad Ballan. He did very fantastic service and his strategies in…read moreselecting good fabric suits is top level. He is always happy to fix even the slightest problems that you have regarding your suit.

There used to be a Caramella managing this store, a sweet Italian lady with a nice crew back in the…read moredays. Back in early 2000s, this was the style, with those colours and bold designs, times are different now and I don't think they can sustain business

Extremely Rude manager. Laughs in your face instead of resolving purchase manners. The guy seems…read morelike he hates his job. Been shopping there for years but I won't be going back there ever again

Went to check out the new H & M downtown and was very pleased with how beautifully they had the…read morestore laid out. It truly reminded you of one of those downtown stores of the past that was very exclusive. You would never expect the prices of the merchandise to be so low. My only complaint is they didn't have any way to tell where the different departments were that I could tell but other than that I think it's an excellent addition to downtown and a great way to spur more stores to Woodward.

Absolutely disgusting company! I have returned item 2 days after i have purchased it due to poor…read morequality of fabric. All the tags attached. They refunded $10.00 instead $175.00 I have never been so disappointed with such a poor customer service!!!

Always have what I'm looking for and the customer service is on point! Highly recommend! I'll be…read moreback for the ksubi jeans...