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    Macy's

    1.9 (43 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 1 week ago

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    Saranya D.

    We have always find great quality products in Macy's. I think the pandemic took a hit on most of the stores. I prefer online shopping these days. Check out lines were very long as there were not enough open registers. The cashier was not friendly.

    Last Act Return Policy Proof
    Rianna D.

    One of the associates flat out lied and said all last act sales are final. I know for a fact that's a lie and it also says on the Macy's website's return policy that you CAN return last act items within 30 days. Do NOT let them tell you otherwise!

    The shoe buckle got stock so I bought them.
    Fatima A.

    Terrible, as usual. One open register per level. Clothes un organized. Bathrooms look like they came out a scary movie along with the rest of the store. The only decent thing about it is that they have a Perfume Department for last minute gifting ideas. Otherwise is a thumbs down for me.

    Macy's Mess...#1 of 2 pics

    What a DUMP! Not much more to say other other than the pics I have attached. Merchandise all over the floors in many departments, no help from employees and general disarray. It's no wonder why retail stores are disappearing...this place is a disgrace! There is obviously no competent management in place and relatively few others who care about the place. Obviously no one from Macy's headquarters cares that the place is such a lousy reflection on the brand. No doubt it's soon to close...and it should.

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    9 years ago

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    11 years ago

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    8 years ago

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    Page 2 of 2

    Ask the Community - Macy's

    Review Highlights - Macy's

    I thought to call Fairlane because my mom lives closeby.

    Mentioned in 4 reviews

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    C'est La Vie

    C'est La Vie

    2.8(4 reviews)
    0.1 mi
    $$$$

    Cute clothing, HORRIBLE, RUDE employees DO NOT KNOW THEIR OWN POLICIES. I was on the phone trying…read moreto translate for my mom who Was trying to return an item that I specifically asked if it could be returned and employee said yes.(I was in store the 1st day) This was a $60 item. I had bought final clearance items, which were final sale, so that is why I asked about that specific item. When I got home I noticed the item was defective and went back to the store to explain 2 days later. Still in it's bag with the receipt and all tags. Employee there was EXTREMELY rude to say the least & called my mom a liar, without calling the employee that had helped us that day. The initial lady then came in, 15 minutes later and badgered my mom. Claimed she sold us the belt, somehow inspected the whole belt piece by piece and NOTHING was wrong with it. MKAY. TO TOP IT OFFFFF, where the item was defective the employee SCRATCHED OFF even more of the defective piece and further ruined it. & then PROCEEDED TO CALL MY MOM A LIAR about not further damaging the product. I asked her if she could pull up video of both days, if i could even get a word in because began arguing with me, where she told me it was returnable and where the other employee scratched it off with her nasty nails. Of course, she said no and threatened security on my mom to throw her out. When my mom was the calmest person. I've worked in customer service before and these two employees disgust me. Knowing my mom and the language barrier & still threatening her for absolutely no reason. I am calling corporate and wish I would have been there instead. Would never recommend this awful boutique as long as it has awful people working there

    First, C'est La Vie has a great selection of fashions and accessories. That being said, usually…read morewhen I walk in a clothing store I get a greeting either just when I enter or sometime during the visit. I walked through the store approaching the counter (lingering a moment or 2) and walk away toward another group of customers at which time the clerk at the counter acknowledged them from across the room. I thought, "Wow I was just in front of her lingering and she never said a word". She was not the only clerk in the store and not one said hello. So just work on greeting all of your customers when they enter the store.

    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    4.0(23 reviews)
    5.3 mi
    $$

    This is a horrible location. I have been going to this location for many years but won't be…read morereturning since the last two visits left me feeling very shocked. One of the young guys at the donation dock, and the store "manager" were horrible to deal with. The last visit I was dropping off donations. At some point during or right after Covid, they put out a sign by the donation dock that says to stay in your car. I thought this was a Covid - don't spread your germs, thing. (So when I gather up my donations around the house, I collect items for Salvation Army, and other items for a woman's shelter. so usually I have two sets of donations. Also I may have items in my trunk cuz they live in my trunk, such as a large basket I use for produce when I go to the grocery store.) So I stepped out to make sure the employee grabbed the right box. An older gentleman told me that a young guy would be out to meet me, so I didn't need to lift the box. Then he disappeared inside. The young guy came out and told me I have to stay in my car. I explained that I needed to make sure he grabbed the right box since I had other stuff there. Then he got snotty and asked me if I could read the sign. So I said again, that I was just making sure he got the right box cuz I didn't want him to take the other stuff. So he said super annoyed, "You can see the sign, right?" (What? Seriously bro? Do they think people who are donating are going to steal from the clothing bin outside the dock?) I said, well if you're not going to allow me to make sure you don't take the wrong boxes then I guess I'll have to make my donations elsewhere. And his response was "yea, do that. Don't donate here if you can't stay in your car." So that is what I will do. There's a Good Will at Ford and Telegraph which is closer to my house so I will do that from now on. The second to last time I made a donation here, I went in to shop. I bought a dining table and 4 chairs they had for sale. I paid for the item and returned later with a friend to help me load it. An employee got us a big flat bed type cart to load it, but it looked big to fit thru the front door so I asked if we cud got thru the back which was right there, to the dock, which was another 20 feet and out the back. She said she would ask and disappeared in the back. She came out and said yes you can go out the back. So we loaded it all on the cart and we were bringing it thru the back, just like the employee said we could. Suddenly a really tall guy starts yelling at us "What are you doing back here! You can't be back here!" We explained that we were told we could go out the back since the table was so wide and it wouldn't fit out the front door. He kept yelling "Who said you could! I am the manager! You cannot be back here! I am the manager! I didn't give you permission!" I seriously wanted to reassure him that "HE IS THE MANAGER AND THE WHITE LADY WASN'T USURPING HIS AUTHORITY. ITS ONLY BECAUSE ITS A BIG ITEM AND IT CANT FIT THRU THE FRONT DOOR. ITS NOT THAT DEEP!" So we had to go back into the store and disassemble the entire table, and bring it out the front door in grocery carts. Maybe this place gets robbed a lot or something? Ugggggg Just never mind. Not going back here again.

    I have shopped here for years and in the last couple years it has become the most unfriendly store…read morein my opinion. I will not name names, but have to say theres a lot of attitude here. And its just one. After the last couple visits and the experience from the same person, I will move on to the others in the area. I have recently started a reselling business and love to shop and can spend quite a bit. Unfortunately even though they are very close to home, I will go the extra distance for the better experience.

    Photos
    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center

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    Macy's - deptstores - Updated June 2026

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