We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

Dale Webster installed our windows 20 years ago, and we have had no problems at all. When someone…read moreshot a BB through our front window recently, I called Dale to get a recommendation on who to call to have it fixed. After 20 years, I wasnt sure if the phone number I had for him was still in service, but I found that it was and was able to talk to Dale, himself. Not only did Dale have our original records, but he offered to order the replacement glass and have his installer put it in for us. Talk about service after the sale! My husband and I were absolutely thrilled beyond belief that Dale would go above and way beyond what we expected to get our window fixed. Dale ended up installing the glass himself, and did so at a very reasonable price. We definitely recommend Dale Webster Exteriors and give them 5 stars.

From the owner: Webster Exteriors installs windows, siding, doors, and other exterior products in the St. Louis…read moremetro area.

I've worked with a lot of roofing companies since June 2024, and Martin & Sons LLC was by far the…read morebest. I had a leak coming into my office and kitchen, and they were quick to assess the problem and give me a solid solution. Communication was great the whole way through--they kept me updated and were easy to reach. They got the job done fast and efficiently. There were some nails left around the yard afterward, but that's pretty common with roofing work. Also, an oil stain showed up on the driveway from a delivery truck (not even their vehicle), but they still took care of it without any hassle. Their pricing was very reasonable, and overall, I was really impressed. I'd definitely recommend Martin & Sons LLC to anyone needing roofing work.

Martin and sons are rated a 5++++ in quality and overall professional service. I highly reccomend…read morethis company for all your roofing, gutters and siding needs. They have great pricing and very courteous employess. I highly reccomend this company and trust them as a company.

After searching for the right company within our budget we chose Viviano's, and I am so glad we…read moredid! The crew was so professional, polite and respectful of our property. We are so please with the entire process and our windows look amazing! Thank you to Mark and his crew! John and Sherry Walker

So happy with my new windows, didn't think I'd be able to keep the mid century look of the house,…read morebut Virginia at Viviano Windows had a genius design. Eddie and his crew did an expert installation very professional and great clean up inside and out! Wouldn't have known they were here except the beautiful new windows they installed. The price was very affordable and the Sunrise High performance thermal windows look nice and slick. Not like bulky vinyl windows.

Okay WOW. I usually…read moredon't review contractor services because I always forget, but I had to make a conscious effort to review these guys because I'm blown away. First of all, their communication is so easy and quick. I texted with them through the whole process, and they were SO helpful. Second, their timing. They do quotes with aerial view, so you get the quote SO quick, and then on their calendar almost just as quick! Between reaching out and the job being complete, it was like a week. I was amazed. Their prices were spot on, and actually a slightly better deal for the quality, than most of the other companies I was working with. Lastly, they didn't require a deposit, which isn't a deal breaker for me BUT a lot of other companies requires 50% down just to schedule and it felt so sketchy. I'm not sure why they're not rated the best company in the area, my experience with them was flawless. 10000000% recommend.

I don't know. Went in for a bid. I waited a month. Never heard from them. When I called for the 5th…read moretime I finally talked to a person who said they were too busy. Good for them. But poor, poor customer service.

Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

This review will touch on several aspects of my experience there:…read moreWhen I entered the store, there was one woman at her desk behind the counter. She got up and I explained to her what I needed: All I needed was a small pane of glass, 4 x 13 inches. I had brought a sample glass, which I asked them to replicate, but!!! to just make the new one 1/8 " slimmer than the original, along the 13 inch side. After I had told her all of that, she said that she was not the one who needed to know, but that she needed to call a technician from the back. However, before she could do that, I needed to pay: $ 9.72 for the little pane of glass...OK, no problem... I need it! I tended her my credit card. She refused it, saying they only take cash under 20 $. Well, my car was parked a little stretch away, since they don't have a parking lot. I said to her that while I was getting the cash from my car, she could maybe have them cut the glass, to save time?? NO, not possible. First pay, then service... was her answer. I walked out to get my purse, returned and paid in cash. Then she called a technician from the back. The elderly employee took notes on a pad, of what I wanted, then proceeded to the back of the place, where they manufacture the orders. The female employee pointed me to the exit door and told me to go to the side of the building where there is another door, and this is where they would hand me the new glass pane. So I am standing outside, in the sweltering heat (100 F that day!)... with the brick wall and the sidewalk reflecting the heat at me, no shade tree... and sweating, waiting... after about 15 minutes, I got my glass pane. I checked it and it was exactly the size of the original, not 1/8" narrower! Return inside, explain what's wrong... repeat of the first part... waiting... another technician comes back and hands me the new pane: it is 1/8" shorter now, not 1/8" narrower! Reclamation on my part. They go back and do it again....now the new version is 1/8" shorter AND 1/8" narrower.... somebody help me!!! Next round and finally, I get the correct size pane. At that point, I could not refrain from making a comment to the front employee about how this experience was anything but customer friendly to me. She took offense at that! No "sorry" no nothing! I will make sure to never even accidentally step into that store again. There is another glass cutting store about 2 blocks further down. I'll go there next time.

It seems I am not alone in this post. The customer service is HORRIBLE! I needed a double pane…read morewindow replaced. When I dropped my window off, I explained that I work and would be getting there right before 4pm to pick it up. The lady said "That's no problem! We are open till 4." I started calling at 340 to tell them I was on my way, no answer. Then when I got there at 3:54pm, EVERYONE was gone! So, I went back the next morning and explained what happened. The guy laughed and said "Guess they dipped out early on ya!" and laughed again. As a paying customer, that is not funny. I wasted my time leaving early from work to pick it up and had to go into work late the next day to actually get the window I had already paid for. From now on, I will be going anywhere but here! Hopefully someone looking for a repair will seek out reviews and chose to go somewhere else too! They do not deserve your business!