Went in three weeks ago to look at the Corolla crossover. I'm told they don't have any at the…read moredealership. Ok I leave my number so I could be contacted when one arrives. Three weeks later still nothing. I have plenty for a down payment a credit score in the 800's and I'm ready to buy. Looks like it's going to be a Subaru for me.

Hello my dear costumers , I really wish I could rate zero but it doesn't give you that option. I…read morejust wanted to come on here and say that I came in for a check engine light I had a terrible experience here which is why I would never ever ever never never in a lifetime come back to this location, there are a few good people. The service drivers are very excellent and the advisor named Sharmeta was very kindly to proceed, helping me get through the rest of my service while picking up my car they will get over on you. They will overprice you and the technicians are not honest and do not keep their word they covered up their tracks just to get more money from me, I spoke with the tech manager, Brian he was the same way not a trustworthy man. They do not keep their word and they do not treat customers as well to make sure that they are fair and doing the right thing for us customers. I really advise you guys to really take my review in consideration Nathan Kieffer was such a A hole towards me the entire time of him being in my advisor he kept throwing sarcasm jabs and would talk over me without understanding me. He made me wait for two hours without telling me that I can go to another advisor in the most rudest disrespectful way, he was also not making sense at all and clearly does not know how to take notes very good and he does not know how to listen he thought he knew what he was talking about, but did not. He tried speaking on my behalf when he's clearly not a technician. He had too much to say when he's not even a technician I want to say so much more, but I am trying to move on from this chaotic place and move on graceful fully with my life. This was the most worst experience I've ever had with a dealership and I hope and pray nobody has ever or will ever go through what I went through. Thank you, but no thank you never again also they do not do refunds even if your problem is not solved or fixed. They did not fix my car. They tried to get over on me and made excuses of why my car was not fixed plus while trying to charge me 500$ more which is what I ended up paying for the problem to be fixed and solved, but no, of course not the problem was not solved and they wanted to charge me another $600 for the same issue might I add so if you are not smart, please be smarter if you're gonna deal with these kind of people to act the way that they acted and handle the situation was so disturbing it makes me wanna barf, not only barf, but I already cried. And he also hung up on me while trying to discuss and fix the matter because I'm not a problematic person at all. I communicated very well and I made sure they took the proper precautions of notes and information that was given.

My experience at this location is one of the better interactions I've had with an auto dealership…read more Matt and Gabe are very honest to deal with and they have a great inventory of quality vehicles. Very nice service area and they are all outward about their Faith, which clearly appears to draw people in.

I really don't know where to begin to describe this upstanding, moralistic, trustworthy shop…read more Well.... I guess I said it. Mark is a man of his word and I will be purchasing another vehicle from him. I would recommend him to anyone!

Purchased a new 2025 outback limited and multiple add on warranties and protection. One week later…read morestill haven't heard from dealer about scheduling protection and warranty is not letting me register. They are very eager to make a sale but their follow up is lacking.

I bought a used truck it had an engine noise they said they couldn't hear it and then they said it…read morewas normal this is a knock in the engine they acted like they couldn't hear it. Buyer beware!

Family had been going here for years so I chose to get my next vehicle from Sell's. It turned into…read morea huge mistake. The vehicle I was set on was essentially being pushed heavily on me. It wasn't long after a list of issues, Corey was great at first, helpful, once it came to my request of a write up of what's wrong and a qoute he became short with me, a lot of excuses "I'm new here it's onlymy 3rd month", "I'm not a mechanic, I don't know anything about this". Brought the vehicle back look at something covered by the pathetic extended warranty that I had added into my bill. At the time expressed my concerns and to have a few things looked at, again asked for an inspection and qoute. Pick the vehicle up and it wasn't done. Again got the "I'm not a mechanic, I don't know anything about that". At this point I hadthe vehicle for months. Now I have more issues I'm facing. They tried to cover a preexisting issue by putting new tires on the vehicle and not addressing the cause of the tire wear. Notonly that nothing was mentioned. When I take to the sales Manager Corey he was extremely rude and unprofessional - sternly yelling atme on the phone for 10 minutes, wouldn't listen, cutting me off etc. Then tried to diagnose the car himself and told me what was needed - someone who responded with "I am not a mechanic, Iknow nothing about that". Then fed me BS excuses which was proven wrong information. Now completely ignored by sales and the shop at Sell's.

Wow! They gave me faith in humanity again! Their customer service was great and low-stress. They…read moreshould offer customer service training to all other dealerships in town. I had an engine light come on 29 days into my 30-day warranty provided by Sells Auto. They fixed it with no questions and gave me a car to use while they worked on mine. I didn't even have to beg for a car like they make you do at the big dealerships. I know where I am going for my next car purchase. Thank you Sell's Auto!

BUYER BEWARE! TURN BACK NOW! These guys will do the old bait…read moreand switch on you real fast. Bring a certified mechanic with you to look over the car inside and out and underneath. Hook up the scan tool and check EVERYTHING!!! Don't let their fancy customer service rating flags reel you into spending your money here. It really is a circus of the absurd. Anyone have the BBB on speed dial ?

I purchased a 2018 Chevy Silverado 2500 HD WT on 11/07/2025. The sales man showed me the carfax…read moresheet. He also showed me that the dealership had changed the oil and a couple of other minor repairs. when I drove it off the lot I noticed the gas gauge was at just under 1/8. Every car I have ever purchased from a dealer has always come with a full tank of gas. I tried to fill the tank but the pump kept shutting off. I ignored the problem thinking it was the pumps fault. later tried to fill again at another station, again kept shutting down. Googled why I cant fill my tank, came back as a bad charcoal fuel line filter. Long story short when I had the car hooked up to an analyzer it showed the code had been erased before I bought the car. The dealership knew there was a $600 dollar repair needed but did not disclose the problem. I guess buyer beware is something to remember when dealing with used cars!

The heater fan on my 2012 Acura quit working while in Willmar on business during the last cold…read moresnap. When I was ready to leave it was -15 degrees, I was 150 miles away from home and I wanted someone to take a look at it before I left town. Stopped at Schwieters service and Brian got me right into a service bay. He had seen several fans get packed with snow and frozen lately so he had his technician remove the cab air filter and check the fan. Fan was ok and spun freely. He also checked the fuse and as it was ok also there was really nothing more he could do for me. I went to settle with him as there is usually a minimum charge for just getting the car inside. He said no charge! His tech had suggested stopping at a local retailer and pick up a small heater that plugs into the cigarette lighter. Between this small heater, my heated seats(still worked) and the general heat coming from the heater core I was really quite comfortable for my drive home that afternoon. Thanks again to the Schwieters Service Department for doing everything they could to get me back on the road.

Very deceiving advertisement in the Twin Cities newspapers to get you in the door. By phone, I was…read moretold they had the vehicle I was interested in. Unfortunately I took the 1 and 1/2 hour drive to Cold Springs, only to find very limited stock of the vehicle and not at the lease priced advertised. In addition, there was very little in the way of their employees wearing mask in their display and sales area. This outfit seems to be giving a wink and a nod to COVID 19 compliance. The old bait and switch comes to mind from my experience. The stereotypical negative car dealer you see portrayed in movies is not as far fetched as you think. Went to another Chevy dealership close to home and found the vehicle and price I was looking for. Live and learn, if an advertisement sounds to good to be true, it probably is.