I was very impressed with Royston's Middleburg compassion and professionalism from end to end for…read moremy Aunt's service. All her requests were honored with dignity and respect. Dale went above and beyond to ensure everything went off well. He was super responsive and thought of things, you may not think of in times of grief. Carli showed calm and strength on the day of the service as things were being setup. She was kind, compassionate and understanding. Thank you Dale Nichols and the rest of the team at Royston's Middleburg for making this such a smooth experience just as my Aunt wanted. Thank you.

I've bought all my Kubota equipment from Winchester Equipment for the last 30 years. Not anymore…read more The last 4 to 5 years they have gotten lazy and arrogant. Like they are doing you a favor to even talk to you. I called them last August, they didn't have what I needed and they gave me Woodstock Equipment's number. I thought they were affiliated. THEY ARE NOT. Eric answered the phone. He is one the most knowledgeable and friendly people I've had the pleasure of dealing with in a long time. I had some issue with a Kubota mower. He is the only one that could tell me what he thought the problem was. He was right both times. They had the parts I needed in stock. Eric shipped my order out the same day, for a reasonable price both times. I am now a Woodstock Equipment customer thanks to Eric.

Takes FOREVER to get something fixed! We bring in our tractor, tell them what's wrong and we knew…read morewhat parts it needed. A week later, they call and tell us you need this part (the part we told them a week ago). Another we goes by and they tell us they found another problem. Now another week goes by to order a part. Meantime I have to borrow other peoples lawnmowers to get my grass cut which is way too high! A maintenance service should have parts in stock if they intend to be a full time service company. Come on guys! If your love is being a mechanic then be one. Their commercials on TV as a family oriented atmosphere is baloney. Also, it's hard these days to find a good company that could get things done right the first time.

Fantastic in every way. They are caring and respectful. Our experience was very positive.read more

Kayla Sloan is the best in the business and she will go above and beyond to help you and your…read morefamily with getting the best service possible! Very professional and dependable

I desperately needed a bail bondsman for a loved one today but, had to work until 3:30 pm remotely…read more It was so comforting to hear Ms. K's voice. She drove to my home to assist me. I have no words. I am so grateful for all your help & kindness. I hope to never need this services again but, if I do you'll be the 1st that I call, thank you

I just posted a review of the worst customer experience possible. It was provided by Omps Funeral…read moreHome. The review was posted under South Chapel, It should have been posted under Amherst Chapel. My Error. Omps provided horrible, Unfeeling and uncaring service to my family when my 40 year old son who was also a father sadly and suddenly died of a heart attack. The service was the worst possible! They overcharged us and acted in a rude and unprofessional way. Even using an inappropriate attempt at Funeral Humor. Which as a grieving parent is about the last thing you wish to hear. You make up your own mind I think behavior such as this has no place at any time or in any place. We certainly will not ever again use this organization!

When my step-mother passed away, Omps Funeral Home was there to fully assist my family in our time…read moreof need. All the staff there are very kind and professional and go above and beyond in customer service. The Funeral Director, Matthew Shehan, was nothing less than perfect in his work ethic, professionalism and compassion in assisting our family with the details in the handling of Bonnie's funeral arrangements. At first we weren't sure that we were going to have an open casket because we didn't think that she would look like herself but Matthew assured us that he would be able to and he did. We were able to find and compile many photos of Bonnie and sent them to Matthew. By the next day he was able to get them processed into a memorial DVD to be played at the planned memorial service. The DVD photo montage was very professional and tastefully produced. He also chose the perfect photos to use for bookmarks and programs and those turned out beautiful as well. I have nothing but high praise for Matthew Shehan and all the staff at Omps Funeral Home. Special thanks to Kandis Jenkins for assisting us with follow up paperwork and copies. Thanks for looking out for my dad. Thank you all for everything.

I could not have been more comforted and content by the Services and Care that were given to my…read moreFamily and Myself for the unexpected Passing of my Husband. Kim, RK, Dawn, Crystal, Noah (Olivia, the voice of an Angel) and everyone else took the time to explain, embrace, advise and guide us through this most uncertain time of our lives. They were always available, always attentive, always welcoming and extremely patient with the repeated questions. While a Funeral Home/Crematorium is not something that you frequent, this is a place of Love, Kindness, Understanding and Guidance. They are all now a part of our Family and will be Remembered on a daily basis. Without their experience and professional but comforting attention, this could have been anything less than perfect. The whole experience was, in fact, Perfect on all levels. Thank You All. We Love You. Could not recommend more. They will give you a warm hug, take your hand and memorialize your Loved One with Grace and Compassion.

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

was a great experience dealing with both Hunter and Russell!showed me my options and let me take my…read moretime deciding and answered all my questions.no pressure at all just straight facts on the mowers.id have no issue ever returning or recommending this place.even the other staff while i was in there was polite and helpful.great place and great staff!!

My uncle recently passed away and my family decided to use this funeral home. The director and his…read morewife were very gracious, comforting, and sincere during our time of grief. They made the process a little easier to manage. Also, while talking with them at the funeral home, you kind of forget it's a funeral home, it just has more of a home feel to it. They are really great people that truly care.