No follow up...no actual phone number...just messaging back and forth on Yelp. No-show for the…read morejob. DO NOT RECOMMEND!!!

From the owner: I offer my tree and fence landscaping services. I want you to have a good experience.luread more

I was impressed with how quickly they got in touch with me. For some reason he didn't understand…read morethat I was interested in getting a chain link fence, which I thought I was clear about, so that put things behind a little bit. I thought their price for the job was reasonable, even though I asked for a quote with one and two gates, but only got a quote for one gate. My husband wants me to get at least 2 more quotes before we pick someone for the job. That's where I'm at now.

Foxtail Fencing did a phenomenal job on our fence! They went above and beyond what we wanted. We…read morewent back and forth about getting a 6ft privacy fence, but with the gates and the quality of the work, it was definitely worth it.

Heartwood Fence built me the best fence and exceeded my expectations. They're a young company…read morerelative to some of the big companies in my area, and I always like to support local businesses when I can. When I called for a quote, I talked to Spence who helped me throughout the process and was sure he answered my and my wife's questions. He presented different quotes as requested without any fuss. The crew that showed up at my property to do the work were diligent, hardworking, and performed their job to the max. They removed my old 4.5' fence and installed a 6' fence with 6x6 posts, which is unusual if you look around, as I did as I was out and about around the area, I haven't seen anyone with 6x6 posts, all of them have 4x4 posts, which means that this fence is going to last a very long time in my opinion. Also, the cap and rails on the top of the fence are beefier than most of this style, (2x6). The word I use to describe this fence when I tell my friends about it is Diesel! When the inspector came out to look at it, he walked the fence and was done in about 2 mins, with no questions as I'm sure he was impressed with the quality. if you're shopping around for a fence, make sure you talk to Spencer and the folks at Heartwood Fence. Not only did I get a higher quality fence, it was at a price that was less than the competition.

The owner of Heartwood Fence, Fadi, called me the same afternoon and asked how they can make things…read moreright. Spencer did come out on Friday, Apri 24, and gave me an estimate. I admire a business that makes things right. I appreciate it and Spencer was great at pointing things out that I did not notice or even think to ask.

I requested a repair of my fence broken by pitbull. The quality of the fence repair is impeccable…read more I'm pleased with the results and cost. I will continue to utilize the services of this company. Thank you.

Excellent communication and quick response very professional fixed my front loader washer within…read moreminutes of his arrival

UPDATE 7/15/26 - Last month Jonathan Zook (DanDale Marketing) contacted me about our experience…read more After discussing with him he said what happened was not what DanDale holds as being their standard. He apologized for the negative experience. He further advised since we were not provided a gate on one side, had removed the lattice and reduced the amount of fence being installed, despite the previous price adjustment it was still not correct and that we were due about a $1700 refund. He offered to come out and estimate putting in a custom gate, but reiterated there will likely still be somewhat of a gap issue. We decided to just go without the gate and accepted sending us a refund check. We were contacted today by Ashley McNair. She advised that a refund check was in the mail. This does not change the overall sales to installation experience, but we are satisfied with the resolution, which is the basis for changing the experience rating from 1 star to 3 stars. Recommend them but be prepared to manage the installation and communications, to ensure your expectations are met. ORIGINAL POST: We had a premium vinyl fence installed by DanDale Fencing at our home in Yorktown, Virginia (located in the new Celestial Way Community), and the experience was disappointing for a project costing us nearly $16,000. While the installation crew worked hard and the materials are solid, the planning, communication, and honesty from management were severely lacking. Our salesperson, Billy, assured us the yard's grade was no issue. On installation day, the crew told us to have a gate, a large gap would be left under the fence on the right side of our yard. When we called the office, Jeremy claimed we had been warned beforehand, which was untrue. Only after we pushed back did they offer a "custom gate" to fix the problem -- at an extra cost. Because we refused to pay more for something that should have been planned correctly, we ended up losing a gate entirely just to keep the fence flush to the ground. There was no English‑speaking supervisor or project manager on-site, making communication difficult (we had to use Google Translate). The crew did their best, but they were put in a bad position by their own management. We ended up without a gate on the right side of our property unless we pay additional for a custom gate. So, despite losing a gate and access to part of our yard due to their poor planning, DanDale offered no price adjustment for no gate nor any other appropriate solutions. In the end, we upheld our financial responsibility; they did not uphold theirs. To date, they have made no attempt to follow-up with us or take any satisfaction steps. Despite what others have gone through, I cannot recommend a company like DanDale Fence.

Installers were not at all clear what the fence design was supposed to be and framed as a normal…read moreshadow box instead of what was discussed with the sales person.. picture framed shadow box. the framing was complete before I saw it was wrong. We went ahead and allowed them to continue as is.. No one from the company ever came to property at beginning or end of project. The company really needs to think about how they are running projects. In the end the fence look okay but I had them leave some some fence planks so I can replace some boards that are not (I feel )correct. I felt like my wife and I were the project managers.

I bought a house back in May and had put off replacing and until I came across Craftsman Fencing…read more Let me tell you, I haven't been this please and happy with work I've had done with my new home until I had this fence done!! It's so beautiful and really transformed my yard so much!! I live on a corner lot and didn't realize how much the existing fence didn't give me privacy until the new one was put up. I also added fence along the back of the property hiding the tiny tacky chainlink fence the people behind me had. Now I have 100% privacy where we can enjoy the yard. Craftsman Fencing came in with the best quote I couldn't pass up. The workers are very professional and kept the area clean. I love my new fence so much that I decided to have them replace another section to tie it all in. I'm beyond happy with the work and still find myself just looking out the back window admiring my new fence!! Thank you Craftsman Fencing!

Called for a fence estimate and the owner Matt, was on time and was very professional. He explained…read moreall of our options and different types of fencing. He suggested a better layout than our prior fence. He showed examples of past work. He provided an estimate by email and was available by email and phone with any questions. We did receive other quotes and Matt's was the best for the option we chose. His crew showed up early every day and was polite and professional. They always cleaned up at the end of the day and were willing to answer any questions. Matt was there to check on the progress of the work every day. The crew did the demo in the old fence and put up over 200 feet of fence in a few days. Matt was super easy to deal with even though we share a fence with the neighbor and both fences were being taken down and installed at the same time. The final product was outstanding. We are very pleased we chose to work with Matt and Craftsman Fencing. Great company

Billy is the man! Can't beat the quality or the price! I've hired him multiple times and he never…read moredisappoints! This last fence job he did for me he did teardown and new fence up in 4 days! I've read some of the negative reviews, there is one thing you need to understand about Billy. Hes an old school blue collar worker. When you meet him youll understand. He may lack in some technological communication, but he makes up for that with the quality of his work. He is always busy, but if you're lucky enough to hire him, you wont regret the work that he does!

Used Billy for some Deck work damaged my wrap in 2 places didn't care, Doesn't run a good businessread more