We have not used Superior, so this review is based solely on first impression of their showroom and…read morestaff for countertops. We stopped in late last Saturday morning on the recommendation of our cabinet maker. I was very disappointed that, although the sign on the door clearly states that anyone entering must be wearing a mask, the red-headed woman that initially helped us didn't wear one at all, and the second woman who assisted us with a product quote kept hers under her nose the whole time. The second woman escorted us around the showroom to help us find a match for something we already liked. She priced out a Hanstone countertop with 2 separate measurements (with and without a separate breakfast bar) and the estimates were $2600 more than one we got from ProSource for the exact same material and the quote for turnaround time was 2 weeks longer. While we appreciated the very quick estimate (we did have to wait a few days for ProSource), it was really not worth the trip out to Portsmouth for us. They also don't carry anything other than stainless sinks, which was unfortunate. Given their inability to adhere to their own protocols and their exorbitant pricing, we will not be patronizing Superior Marble & Stone.

We ordered this absolute black granite slab as a hearth piece for our fireplace from superior…read moremarble and stone. They cut it down to size and put a half bullnose on the 3 exposed edges. Looks perfect in our space and was exactly what we were looking for.

TL;DR: Happy with our experience…read more I'm always nervous about projects around the house and the people we hire to do the projects. My husband and I met with a few different bathroom remodeling companies to change out our uneven shower stall that pooled a lot of water to the side of the shower and therefore didn't drain. We decided to go with Rodney at Full Circle Kitchen & Bath. We were able to schedule an appointment for an estimate for the same day that we called him. When he arrived, he gave us a flat base price for the shower stall and the labor, and then told us how much the extra shelving, seat, and grab bar we wanted would cost on top of the base price. Once we called Rodney to tell him we wanted to move forward with the project, he sent us a contract to review via email within about a day. After we reviewed the contract and agreed to it, he visited our house again to sign the contract, collect the downpayment for supplies and re-measure the shower stall. Rodney uses Sentrel products for the showers he installs including the showers he installed at his own house. He ordered the Sentrel shower stall and other accessories and once those arrived, he called to schedule installation for that same week. Rodney is eager to start working early in the morning at 7am. He only works on one project at a time and doesn't split his time between clients, so there aren't half-finished projects that sit for days or weeks at a time when you hire him. He works weekends as well as weekdays. Rodney is prompt to answer questions via email and phone. My husband and I stayed home while Rodney and his assistant worked on the shower stall. They covered the carpet so it wouldn't get dirty or damaged. Rodney is a serious worker that strives to do a good job. He told us every time he was going to shut the water off and for how long it would be off, so we could prepare for that. He called us over to look at any strange house issues that would interrupt the progress and to get our opinions about how to proceed. We had a very uneven floor, floor joists too spaced apart, waterpipes that were coming up through the shower floor instead of behind the wall, and a giant hole carved out of one of the floor beams for the drainpipe. The new shower handle was defective and leaking, so Rodney put in a temporary handle for us to use the shower until the company sends a replacement that he can swap out. Also, he showed us how to change the handle ourselves if at some point in the future we decide that we want a new handle or need a new cartridge. Additionally, the previous owners had put up tile around the old shower stall on the walls that we wanted to keep if possible. Rodney was able to save that for us. Rodney also uses the expensive silicone sealant so there shouldn't be mold growth and we shouldn't have to re-caulk. He used Pex pipes to replace the copper pipes that were coming in at weird angles. We haven't used the shower yet as we're waiting for the sealant to dry completely, but I'm feeling good about the experience we had and am glad we hired Rodney.

If you're looking for someone who truly knows kitchens, hire Rodney. I can't say enough good things…read moreabout him. He installed my custom kitchen cabinets, and the quality of his work is outstanding. The cabinets are beautiful, soft-close, and made with real wood--including the shelves and drawer bottoms. His craftsmanship and attention to detail exceeded my expectations. What really sets Rodney apart is his experience. He caught several issues before they became expensive problems. For example, he noticed the electrical outlet above my range needed to be moved to meet current code for my over-the-range microwave, and he took care of it before installation. He also noticed a chipped transition strip between my kitchen tile and laminate flooring, found a matching replacement, and repaired it. He even fixed damaged trim around my marble fireplace that wasn't part of the original job. Rodney is much more than a cabinet installer. He has the skills to handle electrical work, plumbing, countertops, and other aspects of a kitchen remodel, making him a true one-stop contractor. I already had a friend lined up to install my countertops, so I didn't use Rodney for that portion, but knowing he has those capabilities would make future projects much easier. He was professional, dependable, and an excellent communicator. He kept me informed about the schedule, showed up when he said he would, and did exactly what he promised. His pricing was fair, and I always felt like he wanted the job done right--not just finished quickly. It's rare to find someone with this level of skill, honesty, and pride in their work. I would hire Rodney again without hesitation and recommend him to anyone looking for quality craftsmanship.

Everything was fine until the installation. Seriously sloppy mess. Glue and grout everywhere and it…read morewas completely dry so there was nothing I could do to get it off. They even smeared their glue up into the grout of the existing backsplash and ruined that! I called the owner several times and she would always say she was sending someone out to fix it but no one ever showed up. The house was on the market for sale at the time and new quartz countertops are a pretty big selling point. The issue was never resolved and I paid full price for a brand new quartz countertops that were ruined by sloppy installers. Disgusted.

From the owner: MGL Granite Inc, Norfolk provides granite and quartz countertops, cabinets, and countertop and…read morecabinet installation services to the Hampton Roads area in Virginia.

I never ended up doing business with this company as the office personnel talked me out of it…read more As someone who's been in the construction business most of my life I would be extremely upset if I found out that a secretary was costing me business. I met the owner, who was nice, but couldn't provide me with an estimate at that time. I'm not sure why as everyone else I talked to did provide one on the spot. Anyway, after a few days go by I called the office to enquire about it and was told that I will get it shortly. That was Friday. On Monday I still hadn't got it so I sent an Email request. I'm thinking they must be so busy that they didn't care about my job. It was 60 sq feet of countertop. Well, the response I got back was not only rude but she decided to tack on an extra $1500 to the estimate with a snide remark about really looking forward to doing business with me. Needless to say I went with another company and was very happy about it.

Phenomenal customer service and craftsmanship. Quoted the same exact quartz countertops at several…read morelocations and CC was not only the least expensive, but their professionalism and knowledge of the trade was unmatched. After the countertops were installed, we went back for our hearth and again, we were impressed. We'll be back for bathroom countertops soon!

EXTREEMLY HAPPY!!!! BEAUTIFUL WORK!!! We had a Full Renovation done with many custom built ins and…read moreextras that Kenny helped us out with the decisions. We could not be happier with EVERYTHING they did for us. This is a family owned and run local business and you can defiantly tell they care. On our 1st visit while waiting for Kenny to come back from another appointment his father took us in the back to show us around. You can see the Quality and Pride they have for their work right down to the fine details. I have already told many of my friends who immediately made an appointment after they saw our New Home!! THANK YOU K B TOPS Inc.!!!!

From the owner: Family business owned & operated for 30+ years by three generations of the Cockrell family.read more

We were referred to Dream Stone by another satisfied customer in our neighborhood. We selected…read morethem to install new countertops and backsplashes after investigating numerous candidates. The price we were offered was lower than the competition, and the quality of the installation was excellent. We chose our materials from an outside provider, and this was not a problem. Our service representative, Michael Childress, worked with us from start to finish and was always available to answer all of our questions along the way. Two slabs was all that was required to complete the countertops, full back splashes, and breakfast counter. There was even enough material remaining to do a bathroom vanity, and a (free) cutting board. See attached pictures.

Beyond 5 stars excellent: our new kitchen countertop is perfect and absolutely stunning. Not only…read moreis the work product incredible, the diligence, professionalism, and responsiveness of the entire team - Javier, Diego, and Mike - makes them an amazing company to work with. We had Dream Stone install our kitchen countertops and a massive kitchen island, and every detail was so perfectly executed - I love the way the corners and edges look, and overhang were better than I envisioned. We cannot say enough good about the quality of work from Dream Stone - they were able to understand our timeline and help us meet those priorities (came prepared prior to our meeting for a quote), was consultative and gave great advice (material, how to finish out construction, etc.), and post-install, was still incredibly responsive and helped us make a slight adjustment on one of the edges. They knocked it out of the park in every way (pricing, reliability, responsiveness, professionalism, honest workmanship) and we look forward to working with them again and again. Thank you Dream Stone team!

Kevin was a pleasure working with and he knows what he's doing and so does his crew. They are…read moreprofessional and helpful and very pleasant. I would highly recommend them to anyone! it was a very good experience.

We recently remodeled our primary bathroom. B&T did an excellent job providing and installing our…read morecountertops. They were timely and professional. Thank you for a job well done!