The customer service is good. However, this location needs to close and gut. It is bad inside, not…read moregood for the brand. Planet fitness is 5 star in comparison

I've been a member here for a few months. Staff is nice and the cleaning man is excellent. Every…read moretime I come here he is working hard. The gym is always clean. My only big complaint about this gym is that the bottom floor is fraternized by middle school and high school boys. Some of them stand in front of machines and then walk away (go to the locker room or another machine). Then when someone else goes to use the equipment they rush over to it and they say they are using it. However, then they just sit around the machine on their phones and talk. It takes them 30 minutes to get through 3 sets of one workout. I've seen this happen three times in the past week, with different groups of boys. It's great to see the youth working out and prioritizing fitness, however I don't think they have enough awareness of gym etiquette. I think this club needs to kindly remind its members of gym etiquette.

I went to see Mike for pain in the knee, with normal X-rays. Being 60 I was worried about knee…read moreissues, but in one session Mike was able to identify the issue linked to tight hip and fix it. I still have to do some exercises but feel so much better. thank you Mike!

Mike and his team are miracle workers! I went in with a fully herniated disc and in a lot of pain…read more I had been to other PTs but got a list of exercises to do and no relief. Halfway through my session a Prime, I was walking upright and feeling awesome! Today is one day later and I am continuing to feel amazing! I am so grateful to have found them!

Too much cell phone use . People sit on machines and take up space just looking at their phones…read more Trainers always working out themselves and taking equipment that paying customers cant use

I hate scamming businesses that make it difficult to cancel. Equinox is apparently one of these…read moresleazy gyms that handcuff members to the treadmill. I moved out of state and wanted to cancel. I called and was told I can't simply cancel by phone or email (why not?) and that I would have to speak to a manager who would be calling me in the next day or two. Several weeks later still no call. When I looked online I discovered that policies that make cancellation or freezing membership difficult for customers have a long history at Equinox. For example, a 2014 class action suit addressed this issue.

My name is Sherrica Brooks. I am writing this review to warn unsuspecting people like myself. Max…read morePierre is highly unethical, unprofessional and for lack of a better word he is a thief. On 1/28/24 I authorized max to charge my card $1,604 for personal training sessions. Everything was actually ok for the first month so when February came around I decided to get a membership for $200 a month for 4-30 min sessions. I thought I could save a few dollars so decided to sign up. I gave Max my credit card and he had said to me that I could actually do 2- 1 hour sessions since I was in pretty good shape. I was ok with that. When I got home I did some calculations and realized it didn't actually make sense to do the membership. So for my following appointment after my session I said " I don't want to do the membership anymore can you please cancel it" and max said " don't worry about it you didn't do the paperwork so you don't have to cancel it" I said ok and I was fine with that. I go do surgery I go back to the gym months later, but before I even go back to the gym I text max over and over for literally weeks saying hey I wanted to finish up my package so I can be done with my sessions. Weeks later max finally send me a text that I had 6-1 hour sessions left because of the membership I had paid for. Great at that point I was only charged $200 for march. I was like great. After that text max goes back into my card and starts charging me a $200 a month fee and I knew nothing about it. I didn't catch it for months because I don't use the card and couldn't understand where the balance was coming from. After I specifically sent this man multiple text messages that I want to finish my sessions and be done he goes behind my back and bills me for a membership . I have since asked max for the paperwork that I signed for this membership but it does not exists. Now I have to take off a whole day from work to go to court to sue this man for my money back. Max Pierre is a thief and he's unprofessional. This man was either late for every session, ended the sessions early or sometimes both, he would be going to answer the phones during my paid sessions, assisting workers with fixing the treadmill, it was always something with him. all while I waited for him on my paid time. Seriously people should stay away from this gym and this man. He can't be trusted. I am going to make it my business to go on every platform I can find to warn people about this man's business practices. Please be careful out here. I am now out of $800 because of this man .and I will now have to lose a day from work to sit in court all day. When these companies ask you to write reviews when you are a new customer don't write them wait a few months to see what kind of business people really operate. FYI I spoke to a trainer that use to work there and he told me that max does this all the time people ask to cancel memberships and he does not do it. Apparently people go on vacation and months later find out this man has been stealing from them. Also if you are a personal trainer be very careful he owes a previous trainer $7000.00 for services rendered and as yet to pay.

One2one is not your typical gym. My prior experiences was with trainers who stuck me on a machine…read moreand didn't watch what I was doing or assure I was doing the exercise correctly. At One2one there is always a very personalized session tailored to my specific needs and fitness goals. I love my progress and love working out with trainers who really know their trade. It was a highly effective workout in a serene atmosphere overlooking the Mamaroneck Harbor. I always look forward to my workouts there.

A very good planet fitness gym in New Rochelle that has the latest work out equipment in top notch…read morecondition and plenty to use without waiting . Nice friendly staff , clean from workout area , to rest rooms , etc. I prefer to do different types of lite workout when possible and here it's possible with the abundance of gym equipment ready to use . One of the better planet fitness I have been to and with it's long from morning to nite hours there is no excuse to get your workout on . 4.5 stars on my yelp meter .

I'd say do to another one but unfortunately this is the only location in NR…read more In short, it's dirty, unkempt, unfriendly, equipment is broken, and meat heads constantly throw around equipment so hard it literally bounces off the ground and throughout the entire gym. In general, the vibe is that no one cares about their space or community, it's depressing. If the staff cleaned more regularly, and the broken equipment was fixed, and people didn't disrespect the space, I might give it 3 stars. I wish there was another one I could go to in town!

This YELP needs more stars. Justified Dynamic Fittness (JDF) qualifies for all those stars. My son…read morehas been working out with Jon For about 4 to 5 years. The progress of growth with my son strength and power that my son has developed by working out with jon at justify dynamic fitness is beyond remarkable. Jon is professional knows what he's talking about. He's a teacher, a motivator and a person that you and your family, want to work out with. He will make you reach your goals mentally and physically. jon is an outstanding trainer. Highly recommended for anyone.

At first glance you get the feeling of an all female gym. Do not let that confuse you, this is a…read moreco-ed fitness center with a majority of women but will have the strongest man tapping out! Very friendly, respectful, professional, and the cleanliness is the biggest factor. The trainers are there to assist you in challenging yourself and making it your goal. They treat your goals as their own. There are also classes for the kids! I recommend coming to a boot camp class they are fun and you get a great feel for the environment.

My twins and I LOVE My Gym! We go EVERY SINGLE DAY! Ha! Seriously, the staff is phenomenal. I've…read moreseen my girls grow tremendously in the past few months. They feel safe, secure and confident. They started from waddling to running and jumping in the trampoline. They've learned to hold their ground (secure footing) and play around older kids (they're 18 months right now) during practice and play & siblings and friends. We use every opportunity we get to be there. The staff is so accommodating, welcoming, and so kind to my girls. This is crucial for my girls to have other adults who are playful and safe. For single moms out there who want to have a space for your kids where they feel free and confident, but also learn interactive and social skills this is great. I thought the "park" would suffice, but i was wrong. My gym helped the girls learn how to move safely around the park and older children (still learning). So we will definitely be here until they age out. We love Ms. Cathy for her kind heart and great eye for watching the girls. Mr. Justin always is great at including all the kids and playing with them. You will probably see one on his shoulder or leg. Ms. Ashley! Whew... what a joy. Everything feels easy around her. She navigates so well. Ms. Nicole... no words. She's overall a rockstar. Meant for what she does. PERIOD! Ms. Amoya (I'm probably butchering her name!) she's new but my girls took to her so well and she brings so much joy to my gym. Mr. Daniel, he's the architect. Every week we (me! My inner kid) enjoys seeing the new set up! Wow! Yes, there's a new set up every week!!!!! Ms. Jaylan, cool, funny, and safe! I'm wild, and she'll definitely gently remind me, there's others around. Love love love it! Ms. Lenora (butchering her name as well!) is new to us, but she has a gift for teaching littles! The parents/nannies/grandparents/caretakers there are also amazing people. Some days can be brutal, and I've encountered encouragement solidarity and over all community! So don't wait, and sign up! Cleanliness... since it's a smaller space, it's pretty clean! Let's be real littles are littles. I've witnessed them cleaning daily! Also, I do my part as best I can to clean because my kids are teething. They provide wipes, sanitizer and bathrooms are well kept!

5 stars for the Coaches, 1 star for the Audience, 4 Stars Overall…read more I can't say enough good things about the coaches here -- they're kind, welcoming, and genuinely amazing. My kid loves coming, and I truly feel the staff gives their all. Now, the spectator section... that's a whole other show. Walk through the front door, and the entitlement practically wafts in like an expensive perfume. Some parents (and babysitters) seem to think we're in a luxury country club in the Hamptons, not a kids' gym. The swing comes out, and suddenly it's: "Oh, sweetie, you want the blue one? Don't worry, mommy will make sure you get it." Meanwhile, I plop my kid on whatever swing is available because, newsflash, there's a limited number and this is not the Hunger Games. Then there are the babysitters -- many apparently hired for their Olympic-level scrolling skills. They're on their phones more than they're looking at the kids, ignoring posted policies like "wear socks" and "no drinks on the floor." Bottom line: coaches -- great. Some parents and sitters -- a masterclass in what not to do. Come for the great play, stay for the unintentional comedy.

I LOVE this place! Professional decor, personalized training (individual and group), great advice…read moreand direction from the trainers, diverse clientele, no membership fee and the prices are very fair....plus, the fitness staff is super accommodating to anyone's schedule. They can meet you as early as 5am or as late as....whenever! Perfect spot for anyone wanting to improve their physique, recover from injuries or just plain improve your overall health ;) The gym is actually located in a medical office building within walking distance from the Metro North Station, so I actually took the train there after work (probably a 3 minute walk), but there is also a parking lot and plenty of metered parking (all free after 7pm) nearby. They give a free fitness assessment and one free training session just to give you an idea of their expertise :) Plus, there is a diner upstairs in the building, so you could probably grab a bite to eat after the workout. I love this place and would recommend their trainers to anyone! I'd strongly recommend my personal trainer there, Joseph Hunt, his knowledge on strength training and weight loss is awesome! Hunt helped me to tone up the extra 10 pounds I had gained over the summer and also corrected some painful back issues I had....mostly due to laziness and inactivity,lol. But he also focuses on medical exercise and Bootcamp training (small group exercise) for all ages and body types. Perfect for anyone who wants to be healthier for a reasonable price in a comfortable atmosphere....I'll be back to sign up for the Bootcamp training next!

Great place to workout, the trainers are super nice, supportive, and extremely knowledgeable. This…read moregym offers a variety of workouts to support any fitness level. You will always feel that you are part of a team and the motivation is constantly there to go longer, and harder despite what type of day you are having. The pros: Plenty of parking, small atmosphere, never have to worry about overcrowding, it is very clean so you don't have to worry about gross sweaty gym equipment, everyone is friendly, and you never have to feel subconscious about the way you look. Every time you workout you will get something different, and each workout will be an intense experience, leaving little room for boredom. The cons: Limited windows, so you may get tired of staring at walls while you workout and the locker room only has one available shower.