Great service and advice with a terrific selection of plants and planters. Also good location!read more

Lots of attractive plants but after waiting in line to ask for help and someone was paged to help…read moreme, I waited another 20 minutes and no one came. I mentioned it politely as I walked out trying to give them a second chance but the woman just smiled and waved goodbye. There were people around but it was impossible to tell if any of them were workers or if they were landscape contractors and none offered to help. It was a weekday afternoon and not real busy ... maybe I caught them on a bad day. I was disappointed I made a trip all the way there are zero service.

I was very disappointed in their customer service. We buy all of our plants from them and three…read moreweeks ago we bought a bunch more for this spring. All the flowers that we bought are divided among two huge pots and all but one are thriving. Within about a week all of the flowers started producing new blooms. That one plant, however, would rot each new bloom that would sprout; same pot same soil as all the others. I keep cutting off the rot and the rot and keeps coming back with each new leaf and bloom. When I asked if they would replace it, they said no. They said they do not guarantee their plants. I told them I was happy to show them pictures of all of my flowers to show that they're all in the same pot using the same soil and how all are thriving and blooming. All have quadrupled in size and blooms have multiplied significantly. They still said no. They don't guarantee their plants! What????? What horriblecustomer service! We've never bought any plants, anywhere, that they don't stand behind their products.

Over the past month, I have visited Lakeland Lawn and Garden, Home Depot, Lowes, Garden Works, and…read moreCallaway's Yard and Garden retail stores. Over the past two weeks, I have visited Callaway's Yard and Garden three times and unfortunately my experiences have been consistently disappointing. During each visit, I was never greeted or acknowledged as I pushed a cart around the outside perimeter. The employees seemed uninterested in assisting me. I felt like the invisible woman and stated that each time when the employee wrote a ticket for my plants. I got the same response about the number of people working. Today, one female employee walked past me four or five times and never opened her mouth or acknowledge my presence. I informed the cashier about the issues regarding customer service and staff professionalism. He became defensive and stated there were only two people working. I replied, "It doesn't cost anything to say good morning no matter how busy you are." A female behind the counter, stepped in and said she would have a conversation with the manager. My comments clearly offended the ticket writer and cashier. I am the customer spending money and have the right to be offended. Callaway's Yard and Garden has a good reputation but after three visits and receiving the same treatment each time, I question that reputation. I hope you take my feedback seriously and make the necessary improvements to ensure that all customers are acknowledged and feel welcome in your store.

A great addition to our Fannin community ! They've got plants, feed, seed and more. They've got…read morepropane too! It's across the street from FBC FANNIN. You can ask for anything and if they don't have it, they'll order it!

From the owner: We hope to be your source for all of your farm, lawn, garden and outdoor hunting supply needs…read more Come by and see us and if we don't have what you are looking for, we will do our best to make it available.

I had purchased a flower from Green Oak on old Canton Road before, and everyone raved about it,…read more then I purchased another flower from them, I paid $425.52 for both flowers, this last flower, probably costed $239.00, but looked liked it costed $50.00, my family member sent me a picture of it, so I called the flower shop and all they were willing to do was send a plant to the family, I'm embarrassed, I'm hurt, and annoyed, if my family member had not had sent me that picture, they would have gotten away with i, World you need to check the flowers you send, the flower shop I believe is sending out Substandard flowers, and still charging us regular price, II'm a Senior Citizen, and I'm Disabled, is this what we're doing to our elderly, I feel hurt, annoyed, and abused, when you don't have what you need to do what the customer want, you should call and ask them what they want to do? Pick another one you have, or cancel the order, what so ever you soweth that shall you reap, remember God is watching, you know you should have refunded me my money back, but maybe you do the right thing with anyone willing to do business with you, because I won't be doing anymore business with you, that's why I left the last place, and I send a lot of flowers out. If people treated people like they like to be treated, the World would be a better place.

Excellent plant choice, even though I was late for the summer options. Staff was knowledgeable and…read morevery helpful. I brought some hanging baskets that were hard to handle and asked for them to plant for me. They are works of art! I couldn't be more pleased and grateful for their help.

Some of the cleanest pine straw around! But, I arrive at 11:40 today, a Saturday, and the guy is…read morelocking the gate, closing early, for the day. This is not the first time this has happened to me here. Fortunately there is another business that also sells good clean pine straw nearby.

Some of the best pine straw around! But, I arrive at 11:40 today, a Saturday, and the guy is…read morelocking the gate, closing for the day. This is not the first time this has happened to me. Fortunately there is another business that also sells good clean

I waited over 15 for an associate to open the cage to make a purchase. The QR code did not work. I…read morecontacted one of the employees and requested assistance. The employee made the announcement and no one responded. I realize my little dollar won't make a difference in Home Depots bottom line, but I will look elsewhere for my home needs.

Has a lot of what you need. Employees can be super helpful or not. I like Kroger in the same…read moreparking lot.

This place really jumpstarted my Christmas spirit! I was here in MS to visit my sister and her…read morefamily for the Thanksgiving holiday and she took me around. We needed to get her front porch decorated before I left to come back to Texas. This place has nice, healthy looking, live Christmas trees, wreaths and garland outside in the front and inside is like a Christmas wonderland. They sell high quality patio furniture and they had all their sets decorated with Christmas pillows. They had the artificial trees inside as well, beautifully decorated in themes so there was something for every taste. There is also an employee at a table that hand makes this fabulous, big bows for larger than life outdoor decor and she will custom make garland and wreaths for you. If you want a one of a kind entryway decor this is the place to come.

Very disappointed! I always went there to get help with plant selection. Today, not one worker ask…read moreif they could help me. They would look at me and just went on their way. Helping customers is what sets them apart from Lowe's, Home Depot, Walmart etc. But not anymore.