We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

We had R&R our to clean our carpets recently. We have a cat who was ill and urinated in multiple…read moreplaces in our basement. Ron took the time to locate all the spots and treated them. We can no longer smell the urine. He also provided us with packets to keep in by the litter box to minimize odors. We couldn't be happier! Thank you so much!

From the owner: Carpet Cleaning We use the truck mounted steam extraction…read morecleaning method. This is the preferred method of carpet cleaning according to the major carpet manufacturers, as it is the deepest clean that you can get. Oriental/Area Rug Cleaning Area rugs are an investment and should be cared for accordingly. Thoroughly cleaning your oriental/area rug is our mission. Tile and Grout Cleaning One of the biggest challenges with tile flooring is keeping grout clean. Our tile and grout cleaning process gets your grout clean and keeps it looking its best. It can be used on both ceramic and porcelain tile and is ideal for kitchens, bathsand other tiled areas of your home or business. Upholstery Cleaning We have the expertise with upholstery cleaning to treat and clean many difficult-to-clean materials, including silk, suedes, ultrasuedes and velvet. We also offer deodorizer services.

I have a few rental properties. When a tenant moves out, the carpets are often stained and quite…read moredirty from normal wear and tear. At times, I consider replacing the carpet. But I first see what Ryan and his crew can do. Time after time, I'm amazed at the talent of Capitol City Floor Care for removing seemingly impossible stains and dirt from high-traffic areas. Carpets always look like new. Ryan and crew are also great to work with. They show up when scheduled and are always respectful. Very competitive prices. I can't say enough good things about them.

This was my first time having our carpet cleaned professionally. I saw the awesome reviews that…read morethis company had so I decided to give it a try, AMAZING job! The owner Ryan is a one man show, so courteous and friendly, I asked a bunch of questions, he did not hesitate to answer them. Ryan was thorough and even went over some of the stubborn stains a couple of times. I wish I had taken before and after pictures, I definitely recommend his company!! Thank you Ryan.

Voda cleaned our carpets and floors today. I can't say enough good things about our service. Jake…read moreour technician was very professional and thorough. Highly recommended!!

From the owner: Your Cleaning & Restoration Sidekick! At Voda, our mission is to make life easier for those…read moreresponsible for creating inviting, healthy spaces where people live, work and do business. We specialize in a wide range of cleaning & restoration services to keep your home or business clean, fresh and free from damage including: carpet cleaning, floor cleaning, tile & grout cleaning, upholstery cleaning, odor removal, water damage restoration, storm damage restoration, mold mitigation and more!

Awful on all counts. Zero stars if possible, I was warned not to use them but I forgot. Read this…read morewhole review if you want details. I don't comment often but they deserve it. They steam clean around 1200 sq/ft a couple weeks ago. Took about 1 hour. I'm surprised when it doesn't have much effect. Major stains in a living room are not removed, but Oh well. Many told me with my close nit fiber, all these stains should come out, sounded good, but didn't happen. The rest of the house has decent looking carpet but even the light stains didn't remove. My wife and I were mainly disappointed even the light stains didn't remove or lighten from the rest of the house. I wasn't mad, just disappointed. At that point it wasn't worth commenting, So whats the big issue? Days later as we are working in the entire house either bare foot or in socks because we (thought) our carpets were clean, We find our feet and socks turning black, What? I look up how this can happen. If steam cleaners use too much water or go too quick, they wont suck the water/dirt out and it will sit there and this effect will happen. I call Stanley Steemer up and ask why our socks are turning black on freshly cleaned carpets. "Oh, we don't use anything or put any chemicals into the carpets that will do that" NO, it's how you do your work not what you put into the carpets. So they say they will do it again. I was hoping for a different tech, because the previous either didn't know how or was in a hurry. The same tech shows up over two weeks later. Looks at it and says the reason our socks are turning black is our carpets are STILL Wet. WHAT? He explains, when you Steam clean, on older carpet (upstairs) the water will go through, soak the plywood underneath and keep the floors wet for over 3 weeks. "Your telling me they are still wet? Yes" When he steam cleans down stairs where there is carpets on concrete floors it will go through and soak Concrete holding the water for over 3 weeks as well. So the moisture is pushing the dirt through as we walk turning our socks black. Such BS. This feels dry to me, Then he says your feet are turning black because your walking were there is a lot of foot traffic. NO, I'm working in rooms that don't have any traffic but obviously junk left in the carpet. He tells me if he cleans it again it will only get worse. Get Worse? I said, so it would have been better if I never had you do it, Yes he says. Because stains didn't fade and feet weren't turning black before he showed up. I said, Time is money, how about just give me a refund, you have already spent 20 min talking and if it's only going to make it worse, why would I want you to do it. Now it gets worse. He talks to his boss and she says No refund. He is there to take care of the problem. If it goes bad they will have a Manager stop out. I call and talk to Missy his boss and she is 1. rude 2. refuses to send someone other than him out 3. Totally different story about carpets than he does 4. Says if it goes bad, they will go through insurance for me IF they find this to be their fault. Of course it's their fault. I had stained carpets but nothing was turning our socks black before they showed up. I said just send your branch manager out so he can check this. Your tech says I don't even have Padding under my carpet and that is why he can't clean it well. What? I told him, I just had a carpet repair guy out who said the padding was good enough that he might be able to reuse the padding if we toss the carpet. I pull up a corner of the carpet since I had a vent cover off and said, Look at his Padding. Missy tells him to clean it so we move forward with this worthless service. When he was done he said "I told you it wouldn't do anything, it had zero effect" I timed him this time. He cleaned 1200 sq/ft in 15 minutes. Really? When he was putting his stuff away, I asked, "Why did it take you an hour the first time and 15 minutes this time. He said, this time I put less water in the carpets so they wouldn't be soaked as long. Well if you don't put water in, how are you going to clean them. If you don't take your time, how are you going to pull the water out. Missy contradicted everything this tech said Then told me he needed training. If your tech needs training, don't send him out without supervision. Don't have him goofing up my carpets then make me pay for it. Stanley Steamer has got to be the worst carpet cleaner I've ever encountered. I told Missy, "you do realize reviews have an effect, just give me a refund and we'll sweep this behind us" She didn't care if I gave a TRUE review on their Awful service. So here you go MISSY, you got your REVEIW. This will cost you a lot more business than the refund you could have given.

If zero was possible for stars I would give that. I scheduled a vent cleaning last week for today…read morebetween 10-2. Called for an update because I still hadn't heard anything. The rep could not find my appointment even though I had an email with a confirmation number. She said she could reschedule so I asked for a discount because I rearranged my schedule for someone that was never coming. I WAS OFFERED AN ONLINE COUPON I USED ON MY ORIGINAL BOOKING!! How insulting! THEN the supervisor tells me there was an outage nationwide ( I can understand that things happen) but she ALSO tells me $50 is all we can do. I have never been so appalled by how much I obviously do not mean to this company. I had 5 people waiting to hear how I liked the service so 6 customers lost. They didn't even try.

We have used this company for years to clean our carpets and upholstery. We wouldn't call anyone…read moreelse, because their product does not use water to clean. This was extremely important in our other house, because we learned there was hardwood floors under the carpeting and we didn't want water to go through the carpet and stain the wood. I also like their honesty in cleaning a section of sofa to look for improvement before going on. We just had this done and our 2 WHITE sofas and chairs look so much better!

Michael is a lifesaver! He got red wine stain out of white carpeting and a white ottoman. He…read moreresponded immediately to my call. And now there's no evidence of a red wine disaster. He also cleaned up a microsuede chair that I was going to give to my daughter. I've had it cleaned before but it never got this clean nor looked this good. Looks like my daughter is going to have to find a new one! He also did the seat of our kitchen chairs and seems to have removed a grey film that had developed from dirt that had settled in. We are very pleased and will continue to use Carnation Chem Dry.

We had 5 rooms and stairs cleaned. We have used them before and they do a GREAT job. Done in 2 hrs…read moreand for a reasonable price. We highly recommend.

this is the 5th time I have used Ultimate Carpet Cleaning. again they were great. carpet smells…read morefresh. Drying quickly.