The business is conveniently located with plenty of easy parking. Inside it's clean and attractive…read more The staff is warm and welcoming. The equipment seems very modern. Taelor and Dr. Essinger were friendly and professional; Dr. Essinger took time to explain things. I felt very comfortable and competently treated.

I just moved to the area and went to Vestavia Eye Care for the first time today. I was seen by…read moreTaylor and Dr. Essinger and they were both amazing! They were both warm and knowledgeable, making it a great experience. I highly recommend this office and will be back!

Dr. Hill is a great doctor, the appointment went very well…read more They have huge selections of frames

Went to my appointment 15 minutes early to fill out paperwork. They had already printed my…read moreinsurance information on the forms. while I was filling everything out they said they couldnt verify my insurance was active because the insurance website was down. I either had to pay out of pocket or come back another time. My issue is that they didn't even try to call to verify instead or already have that information verified before the appointment. I had to find a sitter for this appointment (which didnt happen). Awful customer service.

My daughter, aged 23 and college educated, needed to renew her contact lens prescription. I told…read moreher to just call around and find out a place that has a good price on a contact lens exam and go see them. I knew that a contact lens exam costs more than just an eyeglass exam so I told her to make sure she was specific. She called me back surprised and said "Schaeffer Eye center has the best rate --it starts at $75. And I'll automatically have an eyeglass prescription, too." I was surprised because my sister has used them for years and spends a fortune there, but, hey, they have a stellar reputation, why would they lie?? I told her to be careful about ordering any additional procedures and sent her off. So my daughter goes in, asks specifically for a contact lens exam and when she goes to pay it is (wait for it....) $220. The optometrist and assistant (Christine Hodge) both said they were real sorry since they had BOTH told her it was only going to be $75, but she had to have toric lenses and an eye health exam so they did her a favor and marked off a mandatory followup appointment charge of $49 --so I guess I'm lucky she didn't walk out of there paying $269.' That evening I called and spoke to employee Christine Hodge, who had apologetically checked her out. Christine told me that Schaeffer eye center will not give a contacts exam unless you've already had a $90+ "eye health exam." And then, there was $60 upcharge for toric lenses. And then a mandatory appointment $49 follow-up fee for I don't even know what. My husband and I have been glasses wearers for over 30 years and this kind of price gouging is NOT standard practice--not at LensCrafters, Pearle, Eye Care Associates of Cahaba Heights, Sears, Sam's, Costco or Walmart, where all optometrists are fully trained and licensed and where we have always received excellent vision care. If anything, other eye care offices err on the side of caution ("okay, we recommend that you have this test done and it's going to cost an extra $25--please sign here if you want us to do it..") Any follow up appointments are included in the exam cost--they make sure that by the time you are through, you've got the exactly perfect prescription for your needs. Incidentally, I've had torics for almost 8 years with no up charges whatsoever. I know there are plenty of folks out there who don't mind paying Schaeffer a king's ransom for their eye care. But heads up, folks: If someone calls in to check on the price, guess what they're interested in? THE PRICE! Incidentally,during her visit, my daughter gave at least three indications of her concern for the cost of the exam. First, she said "I want a contact lens exam. It's $75, right?" When they asked her to sign a form, she pointed out a $25 dilation fee, which they crossed out and told her "that doesn't apply any more." Finally, when the technician, David King, asked her if she wanted an "Optimat" (sp??) test and she said "no" because it sounded like it might cost more money. Oh, and did I mention she still doesn't have her prescription?? After all that, they were trying to get her to make a fitting appointment. By that time, my daughter said "they had taken all my money and I just wanted to get out of there." She's scared to go back and I don't blame her. If someone had told me that for thorough, honorable, professional, eye care, your best bet is WalMart??? I would have thought they were a little bit nuts. But I know better now. Forget boiling crawfish, Dr.Schaeffer, it's your pricing practices that need sterilizing.

I will never wear glasses again, and the amazing thing is that I don't need them, thanks to…read moreSchaeffer Eye Center (I just have to write this note of appreciation). I'm taking mine today to Dr. Williams at Schaeffer Eye Center, because each year he goes on a mission to Peru -- both at a clinic they set up, and to homes -- to help people with their sight, and soon these will be doing wonderful things. For me, I never thought I would be able to live without glasses or contacts. My acuity was something like 20/1000-1200 before, plus I had astigmatism. I could not get out of bed without glasses. I even swam with glasses on. In November, I went to Schaeffer Eye Center at the Colonnade and Dr. Woolfson (he is *the* go-to Lasik doctor in Atlanta) was there to perform my LASIK. It took maybe...not sure...ten minutes tops? Very little discomfort -- and I'm very sensitive about pain, it really didn't hurt -- and only a couple or three days later I was able to drive without any aid for the first time, ever. Every single person at Schaeffer that has helped me has been amazing: incredibly professional, super-friendly, very attuned to anything I wanted to talk about or ask. Last week, I had my latest post-op visit and I have 20/20 and 20/15(!!!) vision. It's wonderful to sleep, swim, exercise, and not worry about broken glasses, fogged-up glasses, lost glasses, torn contacts, dry eyes, foggy contacts, do-I-have-plenty-of-contacts-and-solution, and all the money spent on those things. I just need a regular appointment to check the health of my eyes from now on, just as people who have great vision all their lives. I really appreciate when I see others post about the experiences they have had with local doctors, businesses, etc so here's mine. And I love that my doctor at Schaeffer does wonderful things for people in other parts of the world, and I love supporting Dr. Schaeffer and everyone at SEC because of what they do for our community (like CityFest and the money that's been raised for Camp Smile-A-Mile and many other charities). I'm so glad I did it, and am appreciative for everyone at Schaeffer for helping me achieve something I never thought I would have.

I haven't submitted a review in a while, but Red Mountain Eye Care deserves some love!…read more I've had an ongoing stye for the last few months that turned into a full blown infections a few weeks back. I couldn't get it to see my regular optimist so I called them for a last minute appointment. Not only did the receptionist put me at ease, but the doctor provided tons of feedback, solutions, and prescribed a regime that cleared it right up. A few weeks later my boyfriend and I returned for an eye exam. My boyfriend is legally blind and has trouble with optometrists in the past, but he loved Red Mountain Eye Care. They were friendly, easy-going, and really listened to the problems he was having with his vision. I would highly recommend this great practice!

I cannot recommend Dr. Gagnon and his staff enough! Not only did they explain the ranges of why my…read moreinsurance would cover and what I would be responsible for, they also never tried to talk me into the "high-end" of anything from the lenses to the frames. There was no pressure to buy anything from them at all. The prices of their frames are a fraction of what I was used to at my former eye care facility and I was truly impressed by everyone I worked with. Dr. Gagnon performed a thorough exam and helped me to understand the changes my eyes have gone through and helped determine the perfect prescription for me. I will definitely be going back and recommending Red Mountain Eye Care to everyone I know!

They were very personable. Offered water when we first came in. They were also very conscious about…read moreyour personal space. And also very helpful with picking out frames and getting the best deal with your insurance. Will definitely be back! And will recommend to family and friends. They also have Saturday appointments which is appreciated.

They were certainly cautious and careful about Covid. The extreme cost (even with good insurance)…read moredid not make it worth the money spent on new glasses. My "scratch resistant"lenses were scratched within a month of careful wear. Then 6 months later they would not get me new lenses again when they were scratched yet again. Not worth the money folks!

As persistent ocular troubles were plaguing me, I was referred here by my insurance, so I didn't…read morepick Alabama Ophthalmology Associates but I was satisfied overall. I only saw Dr. Phillips, and he was able to diagnose my troubles. I guess I would describe Dr. Phillips as sort of grandfatherly; he asked me questions about what I do and would comment on current news stories. The front desk staff and nurses were polite and professional. Marie, the contact lens fitter, is a nice lady who is patient, willing to explain everything and often just starts explaining things without you asking, and is dedicated to putting you in the best possible lenses. She also doesn't push you to buy contacts from them which is something I always worry about. I think Marie is part of the optical shop side of AOA (Optiks), but I'll just include her here. Minus one star because of the unpredictable doctor wait times. I always get an early morning appointment, and I've waited anywhere from -5 minutes to 70 minutes past my appointment time to be shown back.

I'm 19 years old, and this was one of the most ridiculous and unprofessional experiences I've ever…read morehad. It was dark, I was alone in an unfamiliar/bad part of town, and I pulled into the parking lot for literally a few minutes because I was trying to pull up my maps and figure out where I was going. I did not see the signs, and yes, I understand that I probably shouldn't have pulled into the lot. I can admit that. But what happened afterward was completely unnecessary. When I realized the chain was up and I was stuck, I called the after-hours number. The first woman I spoke to was helpful and made sure I was able to get out, then transferred me to another woman. Instead of helping me, this woman immediately started accusing me of lying. She told me, "I'm not getting the story straight. Our maintenance closes the entrance at 6, so it sounds to me like you parked your car to go get a couple drinks down the street." Excuse me?? I am a 19-year-old girl, alone, in the dark, trying to find my way somewhere safely. I was NOT drinking, and I was NOT lying. I was so confused by the accusation that I told her to pull up the cameras because I could see them from where I was standing. I even told her I could see on my Life360 that I arrived at 7:38 PM and that she would clearly be able to see that. She continued telling me that her cameras didn't have access to where I was. So your cameras can't see who is pulling into or leaving your parking deck, but I'm standing right in front of them and can literally see them pointed toward the area I was parked in? That makes absolutely no sense. The first woman was able to help me, but the second woman made it very clear she was NOT coming down there, while continuing to interrogate me and accuse me of lying. She even told me, "I ain't coming back down there,, I got family in town." I understand I shouldn't have pulled into the lot. It was dark, I didn't see the signs, and I was simply trying to find my maps and get somewhere safely. I was already upset and worried about being stuck there. There was absolutely NO reason to accuse me of being drunk, accuse me of lying, or speak to me the way she did. I called the after-hours number because I needed help, not to be treated like I was some drunk teenager making up a story. The attitude and lack of professionalism were completely unacceptable.

Was my First time there. Was greeted with a nice welcome and…read moreDr Amanda Duty was very sweet ,took her time to explain to me what the difference between glasses are , which I haven't had the pleasure of before . Place is very clean and with a wide selection of glasses. Would recommend this place to anyone looking for a new optician.

Everyone in this office is so friendly, and my appointments are always quick. I've been seeing Dr…read more Ansley for the past few years. Highly recommend!

Advanced Eye Care is the place to go. The staff and Dr. Vaughn are so nice and very attentive you…read moreyour eyes care needs.

I have officially found my new eye doctor! After having a not so great experience at another place…read moreit was a relief to find Alexia Vaughn and her amazing staff. It's always easy to make an appointment and they have a good selection of glasses and contacts. They take their time and answer any questions you may have. And when my contact shipment was running a bit behind schedule they made sure to give me extra pairs to get me through until my shipment arrived. If you have bad vision, like myself, you know how important it is to find a place that's caring and always willing to help when needed. I found that in this place. If you're looking for an optometrist definitely check this place out!!!

I have been seeing Dr. Epstein for about 20 years and during this time she has kept me seeing close…read moreto 20/20 despite having a very high refraction (~-11) and astigmatism. Highly reccomended.

Attentive and personalized care. Variable hours so easy to work appointments around work. Nice…read morefacility with plenty of parking. Wonderful team who each help with whatever you need!

Friendly helpful staff. Kind and patient doc! The care was exceptional. Found an issue and…read moreimmediately referred to specialist.

Dr Cook has been my doctor for years, and i love him. I couldn't recommend him enough. All of my…read morefamily and friends have switched to see him as well. He and his staff are incredibly friendly. Even though i only see him once a year, he manages to remember our conversations from the last visit. My vision insurance at work changed and he is no longer covered. The insurance rep told me it was easy to change eye doctors, i explained that would be out of the question. I canceled my insurance and pay out of pocket for his services. I trust him completely, you will not be disappointed.