I had a horrible situation with this company, they almost ruined my mother's 90th birthday ,party ,which I will never use them again. The management and ownership, were the worst , and I hope that you take your party favors elsewhere. read more

I have used them for my daughter's birthday parties at least three times and they are always great! They are on time for deliveries and pickups and they are always pleasant. If you need extra assistance leading up to your event, they always have someone who can help you over the phone promptly and efficiently. I would highly recommend them. read more

The jumper and the pop corn machine were perfect! The kids had a blast and my sons birthday party was a success! The driver even went above and beyond to provide great customer service! I will definitely be using them again for my future parties! read more

easy to work with. professional. timely deliver and pick up. many options avail even for last minute rentals

I hired manic jump for an interactive item rental. The concept was great, the Communication was great and everything was done timely and professionally. There was a problem with the rental that was out of their and our control, and the kids were a little disappointed. The problem was resolved by Diana who maintained a super friendly Attitude and offered a very fair resolution. The point is things can and do go wrong, it is all resolvable with the right communication and kind gestures of management/representatives. I'm impressed and will go back to them for future rentals. read more

This is not my first rental from this company and every time, it gets better and better. From Virginia in the office (I drove her crazy with all the changes that LAUSD made us do and she did it without hesitation), to their insurance department and finally, the delivery and attendants. Jose and his crew were fantastic. Having to run an event for a school is a huge responsibility and they made it look like a piece of cake. They made our job easier and put us at ease. Everyone was so professional and accommodating. One of the best rental companies I've dealt with. They're also one of the few that are approved by LAUSD. And if you've ever dealt with LAUSD, you know that it's a BIG deal! read more

Great service. Highly recommend. Set up and pick-up were fast, easy and efficient, friendly service and very dependable. Kids had a blast.

I would totally recommend Magic Jump Rentals !! Everyone was so helpful we had such a blast thanks to them!!

Who just rents ONLY the jumper without a generator?? Magic Jumper Rentals does, and I only found that out when they called to confirm my order two days before the party. So when I thought we where getting a jumper at a decent price of $75.00 just to find out it doesn't come with a generator and if wanted to rent one it would be an additional $75.00 something it does not state when ordering online. Their online site is very misleading and confusing. The day of the party Art the guy who came to set up the jumper was nice when he showed up to the park to set up the jumper and he was right on time for delivery and pick up...the jumper served it's purpose. Aside from the misleading information or lack of information was that he sent up a child between the age of 12-14 up to me to ask how I would pay the balance. read more

Rented a Spiderman Jumper Slide for my son's 4th birthday. Magic jumper was easy to book, on time for drop off and pick up, and customer service was outstanding. Jumper was very clean and the kids had a blast. Price was amazing as well!!! Since we couldn't have a bday party due to COVID my son had the best day playing in the jumper. read more

I have used this company several times and their customer service is amazing. We've rented Bounce houses, slides, tents, chair and table rentals etc and they always drop off early and everyone I've dealt with has been so nice and professional. I cannot say enough good things about them. They answer their phones quickly and are so helpful/ knowledgable over the phone and they also reply to emails so quick! I appreciate these guys so much. I know when I book them that Ill never have to worry about anything after the booking. I recommend them to everyone. read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

Couldn't be much more unhappy with what happened when we rented a water slide for my daughter's 15th birthday party. When the slide was delivered and set up, the driver set-up guy showed frustration because the water shower apparatus at the top did not hook up properly. I asked him what the matter was and he muttered, "I told them this was broken and needed to be fixed." Since the shower was needed to keep the slide wet, I told him that I needed a properly functioning slide. He tinkered with it for a few minutes and told me that he had made it functional. he showed me that it was working. It was not 15 minutes into the party until my daughter came to me and said the shower wasn't working, that the apparatus actually fell off and, when my son tried to tape it up and that couldn't keep it together, I called the company and told them of the problem and even sent, at the operator's request, a snapshot of the apparatus and the area on the slide not getting wet. The operator said she would report it. The upshot is I got no follow up, despite another call and an email during the party, and no offer of financial remuneration for leaving us with a faulty device. This was the center of our party with the kids at my daughter's party and, although we found ways to have a successful event, I will never use Magic Jump again, and I will do whatever I can to convince others that this is an unreliable company. read more

We got our bounce house ahead of schedule and they let us keep it for longer too. Very professional and courteous. This is why I've been using Magic Jump Renters for over three years now. read more

Everything went as planned! Delivery was right in time, pick up was right in time. They were very nice about setting up and making sure it was exactly where I wanted it to be. Jumper was as described and pictured, and very clean! Will use again. read more

Third time using Magic Jump. Always very professional and fast. Their equipment is always clean and as pictured

Easy to book and great service! Delivery driver called to tell us he would be about 10 minutes late and I very much appreciated the communication. Everything was exactly as ordered and made our event great! read more

Very disappointing experience using magic jump rentals for the first time. I ordered the paw patrol obstacle course back in April and received a confirmation email stating "paw patrol". I thought this was fine until morning of the party and the drivers drop off a small paw patrol bounce house, not the obstacle course one!! I wasn't able to get ahold of anyone so thankfully the driver called a manager and had the manager call me. While Christian stayed calm, he said somehow the bounce house not the obstacle course item was added to my order and since I had signed the agreement there was nothing he could do. He wouldn't give a refund nor a discount nor would he send the correct one nor would he let me go pick up the correct one! Beyond frustrating at 8am. I reviewed the email again and it only says Paw Patrol. I had no idea they had more than 1 paw patrol item. I think the staff needs to put more information on the emails to ensure mistakes like this don't happen. If they had listed the full product name on the order or even the dimensions I would have realized it was wrong. My son found this small house boring and didn't want to use it. Total waste of my money. They also never answer the phone and their voicemail is full! I had called a few times in recent weeks to ask questions, one was about the space needed since it was quite large. If they had answered, we probably would have realized at that time we were talking about two different things. I'm giving 2 stars because the drivers were super nice and I appreciated their help during the situation. Plus they were on time! If only it was the right item. read more

Magic Jump has been out go to for our parties. The bouncers are always clean, delivery is always on time and they make it so easy. Their prices are also the best. Customer service goes above and beyond to make sure your party is fantastic. I highly reccomend them to everyone i know. read more

Magic Jump Rentals - Light sabers up... - Party Supplies Near Me - Sylmar, California

We are very pleased with Magic Jump. They accommodated our schedule and made great suggestions based on the size of our yard. The party was great and guests made positive comments about the jumper. The price was also right for our budget. We will be using them again in the future. read more

I have been using Magic Jump Rentals for over a year and I have rented from them more than 3 times. I've always been satisfied with their ostjmer service as well as delivery and pick up. I highly recommend them. read more

Elvis & Angel went above and beyond to prepare the area for our Spiderman jumpy, they even power washed the cement before setting it up so that the play area would not get muddy. Our three year old couldn't have been more excited! Thank you thank you thank you! read more

Honestly the best idea we've ever had for a family get-together. Rented a water slide for the backyard this Labor Day. All the kids had the best time and were non stop playing all day. Our yard is 26'x26' which fit the slide pictured perfectly. Quick set up and quick pick up. I highly recommend you measure the space you have because it makes a huge difference if you have a buffer space on all sides for safety since kids tend to be clumsy. read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

We have rented for years from Magic Jump Rentals, and ALWAYS had a positive experience. Easy to order, nice staff, etc. HOWEVER, yesterday we had a $500 bouncy house. The 2 guys who delivered were horribly rude and grumpy. They told us the bouncy house couldn't be set up in the place we wanted it, which is the same place that they have set it up multiple times in the past. My husband had to tip them $100 in order to keep them from leaving on the spot. They then finally agreed to set it up, but proceeded to put the super loud blowing fans directly in front of our home. I truly believe these guys did this on purpose- as we didn't realize how loud they were until after they left. (In the past, the guys have always put the blowers on the opposite side of our home). I spent the next hour unhooking the power, moving the fans and reconnecting everything so that we could actually hear our friends at our BBQ. When they came to pick up the bouncy house, they literally turned off the fans (WITH A CHILD STILL IN THE BOUNCY HOUSE!!!) without even letting us know. They were the same grumpy, extremely rude guys who had dropped off the bouncy house in the morning. Our friends at our party even commented at how rude and disrespectful they were. They literally had 4 of our guests get up from their seats to move the bouncy house a certain way to their truck. The previous employees we have had interactions with were always friendly and pleasant, and helpful. We will likely NEVER use this company again, as I am afraid that we would have the same 2 guys come another time. I shouldn't be uncomfortable or afraid for my kids safety when renting a bouncy house. It's unfortunate as we love Magic Jump Rentals bouncy houses...but I'm sure we can find another company with friendly employees. read more

Horrible service!!!!!! I have tried this company for a few year in a row. It has been a nightmare... First year I only rented a jumper everything went well resided to try them the following year. Where is where the issues began l. I ordered a water slide, rounds tables with umbrella. They did not bring the proper tools for the umbrellas the guy used attachment I had in my home to make them work and then taped them.... this was super embarrassing!!!!!! I called them and the issues a refund for the umbrellas. So I decided to try them out again this year and boy was it an unpleasant experience!!!!! I ordered the umbrellas again and guess what after sending them an email letting them know please make sure all proper tools are being included they show up again with the same issue no proper attachments. The table was not level correctly and the chairs had bird shit all over them. The guy who set dropped off the jumper made us feel it was our job to roll out the water slide and set it up..... he was so rude the whole time he was in my property. He made me feel super uncomfortable in my own home ! Really negative vibe to him. Do not orde from here there are so many party rentals place with a lot better customer service. read more

Everything was spot on! We ordered 2 inflatable games and the kids loved it. Pick up and delivery went seamlessly. I'll definitely order from them again. read more

WOW! Elvis was by far the best delivery driver we have ever had from any bounce house company. Called 15 minutes before his arrival, happily accommodated our unique set-up requests, provided an extra extension cord, and was super courteous. We've also used Magic Jump in the past, but will now be requesting Elvis if he is available. read more

This is my favorite rental place to rent party equipment: speakers, tables, tents, chairs, lines, inflatables, etc. I've been using them for years they are reliable, on time, efficient, friendly and a wonderful business. I've used them for private parties to huge school carnivals. I highly recommend Magic Jump Rentals for all of your party planning needs. read more

If I could give this place no stars I would . It was so disgusting.I literally had to wipe and clean the whole jumper inside before the kids could even go in it even after I cleaned and they went in all the kids had dirty faces after being in there for 10 mins . After the party 3 kids from the party broke out on there bodies probably because of how dirty it was.I do not recommend this place to anyone at all .. Keep your kids safe and out of there dirty jumpers .. I was so busy washing and cleaning because kids were excited to get in that I couldn't even take pictures of how bad it was ... read more

We love Manic Jump Rentals. We have used them 3 times and they are very reliable. Today Elvis took care of our rental and he was wonderful! He called, arrived early and clearly communicated a pick up plan. Love a company we can count on! read more

Been using this company for all our jumper needs! Never had any problems and the jumpers are always delivered and picked up on time. Great selection to choose from too! One downside was that during our most recent rental, we had to help the driver set up and take down the jumper. Not that we don't mind helping but at the same time I feel like that's something we shouldn't have to do. Just an FYI to people, don't be surprised if you have to help the guy set it up and take it down. read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

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I rented a bounce house for my sons birthday party this past weekend. The set up was quick and the driver was awesome. However the equipment was faulty, I had to call the driver back 3 different times as the bounce house deflated on the kids. Completely traumatized 2 of them (3yrs old and 4yrs old) as they couldn't get out fast enough. The driver ended up staying to make sure it didn't happen again after the second time, but it was a big stress to the party. The manager Vanessa called me today and only offered me an $80 discount, because "I decided to keep the jumper for the full 2hrs." She also told me "I'm not going to want to hear this, but it happens all the time." I guess that was somehow supposed to make me feel better. She could have at least no charged the generator. Do not rent from them and if you do and their equipment doesn't work, make sure to call it immediately. Not worth the stress, money or traumatizing the kids. read more

I procrastinated on ordering a jumper for my 7 year old's first birthday party in sunny Los Angeles after years of cold NYC indoor parties and was worried I wouldn't be able to find one with just three days before the party. I googled jumper rentals LA and found Magic Jump. I was pleased that they still had availability and ordered the small castle jumper. Booked and paid online. Super easy process. The morning of the party, called a little more than two hours before the requested delivery time and asked if they could drop it off earlier. Sure! The set up was fast and easy and the men were very nice ( I only remember one guy's name was Leo). The jumper was clean. My daughter was happy as could be that she got some alone time in the jumper. I also ordered a generator which was so freaking loud but allowed for hours of fun. The bouncer was a hit with the kids and About 30 minutes after the requested pick up time, Leo and his friend came back and deflated it in about 15 minutes. Leo also was nice enough to tell me that next time I don't need a generator, just a really long extension cord, so I can save some $ the next time. Will definitely use them again. Professional, courteous and a super easy process made for a happy kid and mami. read more

My experience with Magic Jump was great. Things could not have been more simple. I went on line made my choices, got a quote, and next thing i know i am receiving my conformation. The delivery person Romeo was just the greatest. He went beyond our agreement, and my expectations in helpfulness, professionalism, and as friendly as could be for the difficulty of his job. I couldn't be more pleased. read more

We used Magic Jump Rentals for my twins' 1st bday party this past Saturday and we will definitely be using them again! Their prices are affordable and they have great customer service. The drop off and pick up was a breeze and they let us know when they were on their way to p/u and drop off for us to be ready. I have nothing bad to say about them. All the kids had fun! We're used to the smaller bounce houses and their combo bounder was a bit hit with the kiddos and the skeeball was for the kids, but the adults ended up having some fun, too! Thank you, Magic Jump! read more

We have rented so many bouncy castles and been to so many parties with them and the one from Magic Jump Rentals was the best ever! Kids 2-8 years old played in it on-stop for hours. There was so much more to do than just jump up and down. Delivery and pickup were very easy. read more

The bouncer was great and the person set it up for us. We scheduled the bounce house for 9am-7pm, but somehow the schedule got changed so they picked it up at 5pm, instead. If not for that, I would rate this 5 stars. read more

Never rent out anything else besides a bouncer! I rented a cotton candy machine and popcorn machine for kids birthday and 30 minutes later both machine stopped working. It would shock the guests. Called to ask for a discount and all they gave is 10%. Like are you serious? What if it hurt the children ? The receptionist was awfully rude and wouldn't listen to my concern. Basically I will never refer my friend family or anyone to this company for anything. I will take my business where it's appreciated. I haven't signed anything. All I did was pay over the phone. read more

MJR was great. Extremely easy website to navigate and order from. They guys dropped off a little early, which I was very happy about, and picked up right on time. The two guys were very nice and respectful. The table, chairs and jumper I ordered were all as expected and clean. I have absolutely no complaints whatsoever with my experience. read more

my lil boy couldn't have a real bday party cuz of covid but at least he could have hours of fun on the obstacle course from magic jump rentals thank you ! read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

Great quality, clean, and safe! Friendly and helpful staff! Yes 100% choose this company!