Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

We provided details of our remodel projects along with photos through the website. After 6 days…read morewithout contact, we followed up with a call, were placed on hold twice with music on maximum. Transferred to Todd who was not prepared and wanted us to start from beginning. We suggested he obtain the information which the receptionist who confirmed it was received, then call us back. He blamed it on a Monday, was arrogant and rude, asking what we wanted. We cancelled the inquiry and thankful that we did so. Our project was $25-30K.

Henry, Miguel, and Damien did an awesome job! Appreciated their professionalism and attention to…read moredetail. Highly recommend!

Recently had windows replaced by Renewal by Anderson. Couldn't help but feel taken advantage of…read morewhen what I ordered was not what was installed. More expensive windows (active/ passive) was installed. He knew I wanted traditional windows installed to keep the original Look of the house. was never given or emailed an itemized list of what was ordered to know that's what was ordered. He also wouldn't answer the question, "What would the order have cost with traditional windows". He offered a $600.00 refund, which I is better than nothing; even months later, I can't help but feel taken advanthe of. Yes, I have cool active/ passive windows but it's the principle.. that's not what I ordered. I have no way to know what the cost would have been or that what I ordered was actually ordered. Buyers be ware..

Replaced my roof. They arrived on time. Did the work fast. From start to finish on the same day…read more The price was great

Everyone at Firefly Contractors was great to work with and they did an excellent job on my roof…read more They were able to start shortly after I contracted with them and finished the project quickly. They crew who came to do the roof installation was great also. I highly recommend them for roofing and other construction, remodeling work you need done. I hope to hire them again!

We had a window pane with severely moisture damaged glass. We contacted them with…read morephotos/measurements and they responded immediately. They gave us two quotes, one for coming to us and the other to bring it to them. We took it to them and it was done in a day and a half. They were extremely affordable, professional and quick. If you're thinking you need to replace your windows, talk to city glass first.

Marcy was very helpful, and the glass was cut perfectly…read more Thanks, Danny Robles Landlord

We have had the best experience with their products and the customer service is outstanding! Maybe…read morenot the least expensive but you do get what you pay for. Excellent products and exceptional service are worth it! I would definitely recommend them to anyone looking for windows, doors, siding, gutters or roofing.

I am very familiar with what great 'customer support' means and especially in the residential…read morewindow space. This is because my Family was in this very business for years in the Midwest. The experience we had today with Coeur D Alene Window Company and Kipton, their Territory Sales Manager, was over the top impressive. After months of research we determined that these window systems were first rate, manufactured quite well and provide wonderful insulating qualities. After the installation, we noticed some operating issues which is not unusual in as much as the units were shipped by truck from the manufacturing plant. Kipton showed up today and could not have been more personable and genuine. All while wanting to "genuinely" service the units. He has years of experience with windows and glass and it really showed. He went into great detail about the construction of the window systems and the deep dive Coeur 'D Alene takes to assure high performance and quality control. Yet it was his attention to detail in our home today which won the day. That and his generosity of spirit in taking his job and our repair very seriously. So much so, we plan to order more windows from the Prescott distributor. This is a great Company. Do the research and you can determine this for yourself.

These guys are the best true professionals Tom made a house call to come over and help me design my…read moreback door it got here within 3 to 4 weeks they came installed it did a great job I've ordered a second door from them and plan on doing some new windows through them as well

We used them for our first house and they measured incorrectly and had to reorder the windows. It's…read moreok, mistakes happen. We're in our new house now and contacted them about getting a new quote, only to be totally ignored. They never called us back. If they're too busy, the professional way to handle that would be to at least call and tell us.

FFF, fast, fair, friendly. Great job on our egress window install. Priced right and all cleaned up…read more Fit perfectly with my pavers and trim. I did the inside trim.

Called several businesses in the Spokane area in an attempt to replace an interior door, not a…read moreSINGLE ONE returned my calls or messages. Petr's Construction was discovered during an online search, and when I called he answered the phone (first point scored.) I was informed that he was unable to personally replace my door, but he referred me to a local business inside guy that would be happy to replace it (more points scored.) I called Petr's buddy Pavel at Ugly Duck in Spokane and got my door replaced within a week for a modest price of $75. Very happy customer, Thanks Petr! Johnny Leavy Spokane, WA

We were looking for a smaller operation to replace some windows on our rental. We got estimates…read morefrom a couple and decided on Jewsbury. We were not disappointed. They are no doubt disappointed with me because I totally forgot to pay them the second half of the amount but I am correcting that right now! It's my mistake but they did the work and the windows look great and the work done in a timely manner; I think it was 2 weeks.

Greetings ALL! My window install was completed by 3 professional, courteous and respectful men…read more Chris, Mike and Anthony (family) poured their hearts into the install. It was a hot day and these men pressed on! Non-stop! I had to make them take a break with food I prepared. They EARNED that! These professionals were/are approachable, understanding and want to earn your business. I was overwhelmed with the results. A straight up "Wow-Factor". These windows are like looking at HD TV! Incredible! I fully intend to rehire this team to door my patio doors and other tasks. Just a superb effort. I HIGHLY recommend them. I know that they would leave no stone un-turned on a project. So, if there is a negative post - it's not the full story. This company is responsible and accountable. WELL DONE!!

Our shower door and solid glass will not stay in place. we had to have service come out twice to…read moreline the door up and it is out of alignment again. We also had to caulk the solid side on the bottom within months of installing, it does bounce when wiping. The glass is great it does not spot it must have a shower guard coating. So not sure if I would have an install from them. But may purchase the product. For installation issues 3 stars For product, looks good and fits the space. We are shopping around for a dual-door set now for new construction.

Milgard windows have multiple defects from the factory. Scratches, smudges, dis-colorations…read morebetween the panes. Have had about 14 windows replaced to correct. Very slow CS response/service times. River City Glass is NO HELP for issues. Sales person did not explain several key factors about Milgard windows.

Shane Hensley has been our Pella rep for Atlas Building Group for several years now. Shane gets us…read moreour bids in a timely manner, looks out for discounts that help us save money, and meets with framers/project managers before windows go in to double check sizes. We appreciate his help and recommend him highly!

From the owner: Pella Corporation is a leader in designing, testing, manufacturing and installing quality windows…read moreand doors for new construction, remodeling and replacement applications. We have been recognized for our leadership in energy efficiency and sustainable business practices. With Pella, you not only get outstanding quality and energy efficiency for your new or replacement windows and doors, you also get the experience and service of local Pella professionals who are proudly committed to your satisfaction.