I go see Samara to get my color and cut done! Full foil really makes all my gray hair disappear!…read moreShe is amazing and the only stylist I see! Gives this mom a glow up with a real pop of color! Literally made me feel like a new woman! Couldn't recommend Samara more!

I never received a confirmation text for my appointment yesterday in Norwood…read more MA location. I unfortunately had it in my calendar that it was for Friday. Without the text, which I'm happy to have anyone go through my phone, I also didn't receive any call that I was running late. I'm always punctual, I always call if I'm even 2 minutes behind. If they had called 5-10 after my appointment, I would have hopped in the car and made it there. Instead, I was charged automatically 25 minutes in while simultaneously getting a you missed an appointment email. The reception claimed the email was the reaching out yet I was Charged that very minute. I'm a loyal customer. I really would appreciate the refund so I can actually get my hair done. I think it's poor service for a receptionist yesterday to tell me to call back this morning and th manger in Norwood to really not care and say she can't do a thing about it. Which is untrue because when my hairs been messed up before by a new stylist , I've been given a redo for free as I looked a tiger one time. I know it's possible but the manager honestly sounded so apathetic and unwilling to even say a call could have been made before charging. I would love for a refund of $88.50 because I genuinely like the hair stylist I've used now for years.

I went to Annmarie for the first time for a shampoo & haircut and had a great experience. She gave…read moreme a great cut and my hair feels so much healthier now! Usually I get nervous cutting more than 3-4 inches of my hair but I left the salon feeling great. Her salon is nice and clean as well. Will definitely come back whenever I'm in town for a cut. Had a great time chatting with Annmarie as well. Grazie mille Annmarie!

Annemarie at Salon 721 is just an artist! I am so glad that I found her. I saw all her amazing…read morereviews and then made an appointment asap. Of course I wasn't disappointed. I had a trim, then a month later highlights. I am so happy with both!!! She is experienced, listens to you, creative, so talented. Her salon is so inviting, and not overwhelming. Found s gem!

Sophia to get her hair cut tor 415. She had to book it a week in advance as Sophia gets busy and…read moreshe really liked the work she did last time. My mother had told me 430 earlier in the day so was going to pick her up and and drop her off by 425ish (we only live1 minute away) but as im about to pick her up the calendar reminder had a pop up that the appointment was for 415. So call the place to let them know we are on the way but will be a few minutes late. The person on the phone says she will have to check with Sophia and then proceeds to tell me they have to cancel my appointment. Then the next appointment they had was for 10 days from now. They might be good for haircuts but their scheduling assistant is horrible. Update for response: when they cancelled my appointment my mother was in the car with me and said we would be there in minute which would be 5 minutes before a 15 minute late grace window EVERY place gives you with booking. She still said they had to cancel the appointment and proceeded to give me a booking date for 10 days later. She was just really just trying to cancel the appointment rather than assist me. Bad customer service.

Art and Craft Salon just continues to do a fabulous job on my hair. Sophia is an amazing colorist…read moreand has never failed to wow me in the 15 plus times I've been here. The salon is spotless and all the staff is friendly and professional. The owner loves to mentor young stylists and it is nice to see them progress over the months.

Loved my first experience here, especially my haircut! Joe did a fab job! Definitely coming back…read moresoon.

Laura is the absolute best when it comes to hair cuts. She listens to what you want and provides…read moreit. She is a whiz with fine, straight hair (in my personal experience). Because of how fine/straight my hair is, I like a particular style and way of cutting hair that is not "how" it is taught in hair dressing school. Laura has heard this from me and provided a cut that leads from the crown of my part when it is on the side. This coupled with a blunt cut that also is somewhat asymmetrical and yet does not allow the hair in front of my ears to extend any longer when tucked behind my ears. She is also capable of long layers for straight hair to create an effortless flip-up. For my daughter, whose hair is dark blonde, she has provided truly "sun-kissed" highlights that not only looked extremely natural yet also grew out exactly as if the highlights were provided by the sun and were growing out over the winter season. Magical, truly.

This is an owner operated shop. The owner is an expert with years of experience and is…read moretruly an expert. The prices are reasonable and the atmosphere is relaxed. An enjoyable experience.

My first visit to this salon was amazing and it will not be my last! I had a balayage that needed…read moresome touch ups and Lida did exactly what I hoped for! She was so personable and made me feel comfortable. Lida walked me through exactly what she was going to do and how my hair would turn out; it turned out exactly as she said. I have already booked my next appointment, which I rarely do! Love this salon!!!

I have been meaning to write a review for a while now as I have been coming here for about 8…read moremonths. After spending a fortune every 8 weeks on a cut and blow dry in my area I thought I would check out Serenity (recommended by a friend). I have to say I am so happy I decided to try it out. The salon is easy to get to, right on Washington Street and parking is a breeze. I love the salons decor and the staff is super friendly. I have been seeing Pam and she is great! I would recommend this salon to anybody wanting the high end cut/color/dry or cut/dry without the high end prices and attitude. This salon also has an esthetician and offers waxing, although I have not tried those services yet.

Horrible experience here. Really, hardly an experience because first I tried to walk in for an…read moreappointment (sign at salon says they take walk ins) and someone finally acknowledged me after I stood there for quite some time. So I called to make an appointment. Whoever answered the phone didn't sound like she wanted my business, "You could go to a strip mall salon". But I made the appointment. Stylist was a no-show. Only one other stylist was there with another client. After I waited for quite some time, I asked for her assistance. She grudgingly called my stylist who reported that she had "messed up" and could I come in later. I couldn't. That's why I made an early appointment. Horrible.

I used to go here but I am over it. They have a "timer" on the website that tells you the wait but…read morethat isn't true. If you go when it says there is a 10 minute wait that doesn't include the wait to put you into the system. Which is 10 minutes... and then you get the 10 minute wait on top of that. (which let's be really is more than 10 minutes) There is also a massive sign telling you to tip your stylist. Not a request. Not a suggestion. A demand. Rude much? I accept that it is something necessary but I don't want to have a big sign when I walk in. They don't have enough people and it is always busy. I go here to save money. I put up with all the issues for money. Not going to give a tip because you demand it.

What a horrible experience! I just went to have my hair cut, which I do frequently. I checked in…read moreonline and it said 10 minute wait. Ten minutes turned to an hour. I finally got to the seat and told the lady, Lis, what I wanted. She said no. So the man, Ken, tries explaining that they don't do that there. First, it's untrue as I've had it done there before. Second, it's nothing complicated. (Long bob with layers inside to add volume.) I've never been to hairdresser school and can do it on other people, I just can't do it on myself. I got up to leave since I didn't want to pay for a haircut I didn't like and they didn't make one tiny effort to try to work with me at all. Normally, I bring myself and my daughters here almost monthly and they've now they've lost 3 regular customers. Not a chance I'll give them another dime. What a waste! Now I am driving across the street to Super Cuts to actually get the haircut I was supposed to get an hour ago!

Wow! Incredibly talented stylist that really listens to the client and collaborates to come up…read morewith something magical. First timer but I think I have found a gem close to me. No more traveling into Boston when you have this level of expertise in your back yard

Lexie is so amazing! She's been doing my hair for years and I love that she opened her salon near…read moreBoston. The first time she did my hair it was such a dramatic color correction. Since then she has maintained a perfect natural blonde for me. She's recommended so much to heal my hair from prior damage and it's the healthiest it's ever been. I don't trust anyone else with my hair, she will always be my #1 for any blonde (and honestly any color service) in Boston area.

The best hair salon EVER!!!! Very professional and friendly a Fabulous Salon! I've been going…read morehere for over 20 years!!! Top Notch!

Love this salon! Always so happy with my results! Nobody does a better job! Also very happy with…read morethe eyebrow waxing

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

Daysey is the most amazing for a manicure and pedicure. A classic manicure easily lasts 2 weeks. I…read morelove this salon. The front desk is kind and courteous. The salon is clean and very welcoming