If you want first class care Ivy Park at Hayward is place to live. Are you looking for great care,…read moreresponsive staff and experienced managemen? Then come here. My apartment is comfortable and cleaned weekly. There are a big variety of fun activities . Yeh, its institutional food but with Cyrus as chef its usually pretty good. I have lived at Ivy Park at Hayward for three and a half years. I am very glad I moved here from another senior living location nearby. Check it out. I am glad I did.

Ivy Park is a wonderful facilities for senior retirement, assisted living and memory care…read moreresidence. I moved here as an independent residence and needed to move to assisted-living. The transfer was smooth and uncomplicated. The staff is very caring and understanding of my needs now that I'm in a wheelchair. The residents are very friendly and I enjoy lots of activities.

Willow Creek is my favorite Memory Care community. I am a senior care professional and am always…read moresuggesting people take a look. This is such a loving and fun community. It is all about ensuring the best quality of life possible for their residents. There is constantly fun happy activities happening. When you first visit you get the feeling of this quaint little community and then you enter and are amazed at how much space the residents have to roam around. I love the outdoor area! It is so spacious and sprawling with wonderful things to do such as the raised planter boxes. Oh and did I mention the chef uses the freshest produce that comes from their very own farm/ranch?! Probably the most impressive thing about Willow Creek is the staff. They truly care about their residents. The longevity of the staff is far greater than many other communities which provides the much needed stability that Memory care residents need to thrive. The cherry on top of all the goodness of Willow Creek is that the cost is among the most affordable in the Bay Area. If you are looking into Memory Care communities for a loved one, I definitely suggest you consider Willow Creek.

I cannot say enough wonderful things about the care given at Oak Creek! The staff are kind,…read moreattentive, loving, and very well-trained--and extremely vigilant re: safety and contagion. My aunt and uncle are residents there and are treated like family by the staff, who know my aunt and uncle's quirks, moods, preferences, needs-- including the setting up of my aunt/uncle's weekly Zoom bible study. Staff gracefully indulge my aunt, who has a rather demanding personality at times. (I wish I were as patient as they are with her!) Unlike many other nursing homes, Oak Creek staff seemed to love their work, which they perform as a true vocation. The building sits under a canopy of trees, nestled against a forested hillside. Residents have access to a large patio area with a garden, an aviary with cooing mourning doves, and chickens, with many seating areas. The entranceway is always decorated very festively according to season, giving it a cheerful ambiance. Art, music, movies, meditation, crafts, exercise, and many other activities fill the day. My only complaint is that I would love to live there myself and be pampered as beautifully as my aunt and uncle are!

I can't say enough about St Regis and the compassionate care my mother and my aunt received while…read moreliving at St Regis. During the relatively brief time they were there in the Assisted Living facility, we were able to create a comfy, home-like atmosphere where the staff felt like family. Shabir is a genuinely caring man who truly cares about providing the best environment possible for our loved ones. I'm so happy we chose St Regis.

Shabbir, Nisha and the caregivers at St Regis are compassionate about their residents. I have been…read morevisiting here for seven years and the staff are all the same...they know the residents like family. I highly recommend St Regis as a home for loved ones.

This review is long overdue. My father moved into Bellara in February and has been there for 3…read moremonths now. He had health issues that required extra supervision. Originally, he was at a different facility which was nice but above our budget. After touring Bellara with a friend who was also looking for care for her mother, we decided on Bellara. It is a beautiful facility, with spacious rooms, a lot of activities, impressive meals and caring staff. The initial meetings with Dominic Ong are what sealed the deal. He was a great listener, helped us problem solve, listened to our needs and was transparent on pricing and ways we could potentially save. He did not sell us any gimmicks and was very sincere. My dad loves his room, the spacious bathroom and independence. We are very grateful to Dominic and the staff at Bellara.

Actually: 3 1/2 stars. There are many things to admire about Bellara. Alas, there are also some…read moreweak spots. In the good column: design. The rooms have have ceiling with high windows. The apartment kitchen is full, though whoever thought putting the freezer on top of the fridge should be relegated to a lifetime of stooping to find things. PUblic spaces are well designed too, espcially the main foyer. And for now at least the price is relatively good. Staff is very friendly and helps whenever possible. (A special shout-out to Facility Manager Art Blancas.) A major flaw is the food. You pay for it whether you eat it or not. The few times we tried it meats were vastly overcooked and tasteless. (Salads are good.) So we buy our own food and cook it.

A year ago, I was planning to sell my house in Castro Valley and move to a retirement community. I…read morevisited various places in Livermore, San Leandro, and Hayward. I liked Baywood Court the best because there is no expensive buy-in and the monthly rent is reasonable. From number 16 on the waiting list I was able to move in at mid-February. I have a one-bedroom apartment of 600 square feet facing the pool. It's between two exits so it's very convenient for my dog to go out for his business. Plus there is a half-mile trail inside the facility for his daily walk. I enjoy going through the Rose Garden and the Gazebo along many beautiful flowers and plants. Living at Baywood is like living in a hotel or a cruise ship. There is 24/7 lighting and air conditioning/heat throughout the building. I get weekly house-cleaning, change of bed linens and towels. I just leave my garbage at the door and all the packages I ordered are delivered to me . The two meals a day can be stretched to three because of the many options I can choose. In the one year I have been here, I have not cooked one meal for myself. No more driving to the gym. I just walk down the hall to my Tai Chi, Chair Yoga, and Zumba classes. We also have lots of performance by outside artists and regular health and informational meetings. Just this week we had Martini Monday, Coffee Social, and Tequila Thursday. You can play pool, jigsaw puzzles, Mahjong and many table games at the Game Room. There are also daily drive to shopping and regular visit to museums and scenic areas. Baywwod also has many group activities such as Sunday mass, Thursday Bible study, grief sharing, Spanish class, arts and crafts, movie and sports night, etc. I joined the Knit Wits to make projects for charity. I am the inventory manager and also volunteer as a cashier for our general store called The Cubby. The staff at every Department here are friendly and efficient. I love the community of other residents. The management does such a good job that I was pleasantly surprised when our rent did not go up for this year. I am so glad God provided me Baywood Court where I can live out the rest of my years feeling safe and secure.

My wife and I visited Baywood Court a few times and discovered a hidden gem! The courtyards and the…read moreinteriors are thoughtfully well designed and maintained with a gazebo, outdoor kitchen and even a swimming pool and spa which are rare to come by in these senior living communities. There is definitely a sense of familial connection as we watched many residents happily chatting and mingling with each other. They also serve delicious and healthy food which is a major and central factor in senior living communities (a big "shout out" to the dining team!) We are very thankful to both Jody and Nanette for making our visits extremely pleasant each time. They have been more than helpful, patient and gracious with us and we happily look forward to being part of the Baywood Court family!

Top notch Care facility! They treat residents with dignity and respect! Their Caregivers, Med-…read moretechs, dining room staff and front desk personnel , all go above and beyond to not only assist the residents but also their family members! The transition from one's own home to needing additional care was made as smooth as possible. My folks and I are so fortunate to have found Carefield-Castro Valley! Thank you for all you do!

My mother has resided at Carefield Castro Valley since September 2021 (22 months now). I live in…read moreanother state and visit once or twice a year, while my siblings are nearby. Mom did not want to leave her home, but she was not safe to live alone. From our first inquiry with Parveen, and many telephone calls to get answers to our questions, we were very impressed with her professionalism. My family is extremely happy with the continued care and the services provided. The staff is friendly, caring and compassionate. If there is a need or request, the staff always seem eager to assist. I like using the Carefield app that lists daily menus and activities. Mom likes the food and there are plenty of activities that interest her. I also appreciate the periodic reviews and treatment plan updates from the Carefield nurse, Kathy. Kathy will sometimes send me photos when mom is involved with a fun activity. I am grateful that mom is in good and caring hands. A big thank you to the staff at Carefield.

Caity was extremely helpful. She did the research when we needed to find an assisted living…read morefacility for my brother. I found her very knowledgeable about the local industry and the assets and liabilities of each location. We decided to select the first place that we toured.To top it off, this was a free service.

I am so grateful to Caity for supporting our family through the process of finding a good memory…read morecare placement. Caity and Sandra were so helpful- hearing out our concerns and priorities, and giving us guidance on how to think about potential options for my Dad. It has made such a big difference to have this advocacy throughout the whole process-- from visiting facilities, the decision making process, and move-in/transition. Thank you so much for doing this important work!

I attended a special event here and had a wonderful experience. The space was beautifully set up…read morewith great attention to detail, and everyone was incredibly friendly. Guests were clearly enjoying themselves, and the atmosphere felt warm, welcoming, and thoughtfully organized. A really lovely event from start to finish.

We went on a tour there on Friday, June 27, 2025. We are looking for somewhere for a family member…read more The facility is very nice. It's clean and smells pleasant. There were a lot of people milling around in the TV lounge area when we were there. It was around 1:30 p.m. The rooms for the independent and assistant living are not shared. They are spacious and come with a bar area, meaning there is a sink in most of them and a mini fridge. One of them didn't have a sink, but had a mini fridge and freezer. It was pretty tall. All have step up showers meaning there is a lip you have to step into. I was surprised they didn't have roll in showers. The bathrooms are spacious. It looked like there was enough room to wheel in with a wheelchair or walker. The rooms have large closets with built in shelves. The rooms we looked at were not on the first floor and we took an elevator to them. I was told there is a lounge on every floor, at least that's what I think I was told, we did not tour the lounge. The independent and assisted living share a outdoor space. It was nice. It had a community garden, lots of sitting areas, a place to golf and a dog waste disposal system. The outdoors was verynice. The memory care unit also has an outdoor space. It's less then half the size of the other outdoor space, but it's still nice and spacious. It also has a garden in it and they had a bunch of green tomatoes growing that I could see. There was a sign on the door warning of the excess heat outside. It also had plenty of seating areas. The independent and assisted living share a dining area. It looks like a restaurant and they have a menu of what is being served. The same food is served to the Memory Care Unit. All units have activities directors and a whole calendar of activities. The Memory Care Unit has Zumba in the mornings. I think that is nice. It will get them moving. The independent and assisted living have 3 exits to the building and they are free to come and go at any time. They also have an acute care area for those that need additional care, but don't need to be in the memory care unit. We visited the locked down memory care unit. It was very pleasant. It was right after lunch when we arrived and everyone was waiting for ice cream to be served out. They looked like a lively group. One of the women even said hi to us and talked to us. It's the best Memory Care Center that we've visited.

My mother, 72,was transferred here for rehab after a routine surgery. I never received a call when…read moreshe was taken in. When I finally reached her case worker I was told to call her social security worker, Carol. Carol told me to meet with her physical therapy team and nurses to understand her care and discharge plan. After the PT team did not show for the appointment, I rescheduled. They met and said that Carol was managing the discharge plan. The. I was told to speak with a nurse. I was constantly sent from one person to another. They seemed very disorganized and I couldn't accomplish anything over the phone and when I was onsite, it still took forever to find someone that knew what was going on. As for care, she contracted pneumonia while there. They tried to discharge her with it, which her insurance objected to. They told me that she would be going home in 48hrs. Then she died. While the EMT's were trying to revive my mother, a nurse from the facility called and asked me what I wanted to do with her body. They didn't bother getting this info upfront and I was forced to send her to their default mortuary. When I called to ask to collect her belongings they told me they had to find them. They may have been thrown out. She was 72. Walked 8 miles every day. This is not a place to send loved ones.

I liked how bright and clean this place looked and loved hearing the guitar player/singer…read moreperforming in their recreation room but I was confused on why the bed had no rails or why the bed wasn't lowered since mom was a fall risk. What made it all worse was that Windsor called me around 12pm to tell me mom fell at 4am. They said they were trying to make the bleeding stop and the ambulance would come pick her up at 12:30pm. They quickly hung up. I was left wondering why did it take them 8 hours to stop the bleeding? Then the ER Dr. told me Windsor said it was a surface cut but the Dr said that was not true, mom needed 20 stitches for multiple lacerations. The Dr told me she spoke with Windsor staff letting them know that when an elderly patient falls they must immediately go to ER. You'd think Windsor would already know this. This all made our family so uncomfortable, I asked that she was not released back to Windsor.