Exceptional services, beautiful grounds, and well trained, friendly staff. I no hesitation and…read morerecommending.Cogir of Vallejo Hills.

I have a family member that has been living at this facility for multiple years now and really…read moreloves the staff and friends she's made here. But, she just recently found out that the security guard that has been securing this community for the past few years is being let go because of the new fencing and she feels really uneasy (as do other resident friends of her) not knowing who she will call to respond quickly for any incident as she's been able to do in the past with this security guard at any time of the night or day. I personally have seen this security guard locking up the top entrance gate late nights and at various times when it was left open. I was also in the parking lot when I saw this security guard help a senior who had fallen in the bushes and also saw this guard help when a senior needed to move their vehicle because of a medical issue. I enjoy visiting her and the facility is very beautiful and well-kept and the people who work here are very courteous, as was the security guard who will now be sorely missed by my family member.

Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

Parkrose Gardens of Fairfield is definitely a home away from home for my Uncle. When I first came…read moreto visit the facility it was a very warm welcoming. Parkrose is a very comfortable place for my Uncle and the staff is amazing. Management is great especially Jasmine. She is such a pleasure to speak with. She accommodates all our needs. Parkrose gardens is a very secure area. The actives that the staff provides helps keep my Uncle active. Thank you Parkrose Gardens of Fairfield, our family appreciates you all!

Very unprofessional and uncaring staff they even have the maintenance crew doubling as…read morecaregivers..my wife was there 44 days..from hell..always hurt always hungry and they charged me 3 months fee on the deposit..BE WARE

Great family own and operated care home. They really care for their clients and go above and…read morebeyond. The aesthetics are pretty dated but so are the clients!

Really cozy retirement home in a lovely setting. About 10 minute drive from downtown Napa, yet out…read morein the country surrounded by hills and pastures (filled with goats, sheep and llamas!). My friend who moved in here has a lovely room with a huge window with a view of the hills. He says the food is good. All the care staff are friendly and attentive, and the man who runs the place is terrific. His adult son also works here as head of maintenance. This is a long-time family run business, handed down from father to son through generations: very cozy with a down-home atmosphere. Furnishings are not fancy, but that doesn't matter. There's a couple of cute resident dogs who add to the homey atmosphere. There's a good vibe here and my friend (in his 80s with multiple chronic health issues) is well taken care of. I love visiting him there.

This is just a great place to live. It is quiet and peaceful. And the people are very friendly…read more It's truly an active retirement community, where people socialize and keep active with life. I truly enjoyed living here. I moved here from Oakland California, and enjoy the peacefulness of rural living

Wonderful, quite atmosphere. Very thorough cleansing and microdermabrasion following a full facial…read moreand shoulder massage. Then comes the facial mask. Very soothing and cooling. Took a little nap with all the treatment and soft music.

Extremely Concerning Safety Failure!…read more A little over a year ago, my family placed my father in this memory care facility in Fairfield after being assured during the tour that all exits were alarmed and that appropriate safety measures were in place to prevent residents from leaving unsupervised. On the third day of his residency, my father was able to exit the building. A staff member had disarmed an alarm without checking to see if a resident had gone through the door. Over an hour passed before our family was notified that he was missing. Thankfully, a kind stranger found my father several miles away and contacted the police. I personally overheard law enforcement tell the facility's director that cameras should be installed to address blind spots near exit doors. We removed my father from this facility immediately. I am sharing this experience to urge extreme caution for families considering this location. Please ask very specific questions about alarm systems, staff procedures, supervision, and safeguards for residents who are at risk of wandering. Safety should never be this fragile.

I've been putting off writing a review for the Village at Rancho Solano, hoping things would get…read morebetter. Mom has been there for over a year. The good part...there are activities and little outings in the company van. There are some good and caring care partners there. The landscaping is nice and the facility appears clean. They bring in entertainment about 3 times a month. The bad part...the food. The food sometimes is completely unrecognizable. In addition, residents are often kept waiting for over an hour for their unappetizing food. I saw some soup tonight like what they would serve in concentration camps. Watery with green slimy stuff floating in it. On the days they invite family, like Thanksgiving and Christmas..the food is wonderful, so I know they CAN prepare good food, they just don't the majority of the time. Another bad part: There are two parts to the fees. There is the rent and there is the level of care cost. The facility uses a point system to evaluate the level of care resident's need. In assisted living the level of care ranges from $150 to $4850. In Memory care the care level ranges from $300 to $3900. This fee is IN ADDITION to the rent. There are certain safeguards from excessive rent increases, however there aren't any safeguards from the facility reassessing the resident and saying that a higher level of care is needed. They can reassess anytime they want. Currently I pay $7035 for rent and $1500 for care. So total cost is $8525 per month and can go up anytime they "see a change" in my mom and decide to reassess her. My opinion is that they do reassessing to fundraise. Even if the cost of care goes up, the care that goes along with the cost doesn't increase. So, my advice to folks is that you need to be aware that this company "fund raises" by upping levels of care and I am just one story. There are many more who have to fight continually with this greedy company to keep from going completely broke in their old age. Remember, this is NOT a medical facility. They may be able to administer medicine, monitor blood sugar, but don't think that they are a medical facility. Most of the staff there are minimally trained. Also, know there are NO staffing requirements. The State requires that there is enough staff there to meet the needs of the residents. I have been there numerous time when there clearly is NOT enough staff to meet the needs of the residents. So if you are considering placing someone you love in this facility, don't believe the sales pitch..."We will take care of mom and you can go back to just being her daughter." No...you need to be a watchdog! You have to be vigilant and make sure that the facility is doing what they said they'd do. Go in unannounced at various days or times. Sit and observe. Talk to the residents. Go at meal time and take a look at the food. Go to the the California Department of Social Services and read the complaints. It is a major deal to move someone into a facility and the facility knows how difficult it is to simply up and move to another place. So go in with your eyes wide open.

Don't judge a book by its cover! Despite the old aging facility, the staff are absolutely…read morefantastic. This was my dad's second stent in rehab within two months. The previous place he was at was new, modern and looked beautiful. However, the service was absolutely horrible. After reading the reviews here we decided to give Piners a try and could not be happier. The staff truly Care and are supportive. Agnes, the physical therapist is one of a kind! Truly a gem and we are so grateful for her.

Great place to work. Caring and professional Co workers. Highly recommended to bring your loved…read moreones here!

My mother has lived here for six months this time (she had lived here about 8 years ago). This is…read morea senior independent living facility that is to provide daily meals as part of the monthly rent. Based on the price of this property, the menu and food quality should be excellent but sadly it is not. The set menu each day is filled with fats and dairy, poorly prepared, and ingredients are very low quality. As an example, what was to be an egg salad sandwich was actually left over scrambled eggs from breakfast and stale bread. Requests to add lactose free options have been ignored. If they want to attract more residents and keep the ones they have, they need to improve the food. Front desk staff is very nice and accommodating but these major issues need to be addressed.

The Springs of Napa is one of the nicer retirement homes in the area. It's well-maintained,…read morewelcoming, and they've renovated it over the years. Their gym&dining room are bright&airy, there is a cheerful air to the place, and they keep the activities schedule full. Back in the day, a Buddhist meditation group once met in one of their upstairs rooms. It was a perfect spot to focus on one's breath&seek enlightenment. There is good signage, and everything is kept accessible. While the street parking can be a challenge, they have ample parking for residents. For a retirement home beside a busy hospital&athletic center, they are quiet&peaceful. It has springtime warmth among the residents&staff, even in the cold midwinter.

Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!