Got my queen size mattress topper and duvet insert dry cleaned here. Good work and reasonable…read moreturnaround. Everyone working at the store is kind and I appreciate the drive thru experience!

I was able to do everything over the phone. Got a deep clean done while we were out of town and the…read morecompany did a great job of communication and the cleaning was amazing. Would highly recommend!

They went out on a very short notice and accommodated our needs. Quick and thorough. Will be using…read moreagain.

They do an amazing job. Incredible team. They will clean with detail all specified areas and change…read moresheets if wanted. They are focused and professional.

**Great service!** Maria and her team did an amazing job cleaning my place. Everything was detailed…read moreand cleaned as promised, and they sent pictures of the progress. Communication was great, and the price was fair. **Highly recommend!**

If you need cleaning services right now, this is a great one to consider. The owner is very kind…read moreand reaches out in a timely manner via text or phone call. The ladies will also bring their own equipment and face masks to utilize while working inside your home, ensuring safety for both themselves and your family. No spot is left unturned, and they even provide you with time/money saving tips beforehand. We used them for our recent move out clean, and they made sure to ask us to self clean the oven before our appointment so that the ladies wouldn't have to spend their allotted time scrubbing that out. Their pay is determined by the number of hours in which they clean, so we appreciated the courtesy. The end result was perfect, and our pictures for the sale listing came out wonderful. They checked every cabinet and drawer, being so thoughtful as to text me pictures of anything they found in case it needed to be added to the pile of items we had already hired a trash service to come and collect. I find their pricing to be competitive for the area, and right on par with the level of service they provide. With all of us spending so much time in our homes this year, give yourself a break and hire them to help you out around the holidays. You will love how clean your house feels afterwards!

They did a great job cleaning the home to be listed for sale. Fast and reliable. We will use them…read moreagain. I highly recommend them for your home cleaning needs.

First, the positives: Omar is a prompt communicator. It's very easy to communicate with him…read more However, when it comes to quality of work - it's far subpar. Our home used to be an Airbnb, and we've used many cleaners to help manage the cleaning of the property between guests and to help us care for our home while we were living in it. I asked for a quote for a deep clean of our 4 bedroom, 3 bath home. He replied with the lowest bid - at $225. I knew this was low, even though it was roughly 30% higher than our standard bi-monthly cleaning, but I made the assumption he may be new and giving discounted rates to retain customers. I let him know this was a deep clean before we list our home to show it. That was my mistake. He left cobwebs on mirror vanities, didn't clean under any of our nightstands or furniture. He missed our laundry room entirely. The area around the dog bowl hadn't been cleaned. Nor the corners of the kitchen cabinets and the trim along the back door. Our bedroom looked as if it hadn't been vacuumed or mopped. The baby's room shelving still had dust on it, and we filled an entire vacuum just doing the upstairs. The stair railings were missed, not a baseboard was addressed and we had no cleaning of cabinets or anything outside of counters and surfaces. Our cleaners, who charge between $129-$169 for bi-monthly cleans do a more sufficient job. When I communicated my concerns, he suggested he cleaned all surfaces and that the home just got dirty because of the children and dog. To which I replied that wasn't our experience in the past. The pictures are just a handful of areas that were left untouched. And, he will gaslight you entirely when you bring up your concerns.

Thank you. I appreciate how fast and detailed the process was for cleaning my house. Will…read moredefinitely ask for their services each month. Thanks ladies! Amazing job

Reached out to Emel'y after being referred to another housekeeper and feeling we were taken…read moreadvantage of price wise then hassled for it very unprofessionally. She offered a quote upfront which was very reasonable and came with a young man who was very respectful and they do the job very quickly! Almost too quickly in my eyes but they're effective! Had a miscommunication because of language barrier about the bedding but once we used translator to hash it out all was well! They do a lovely job!

I've hired several cleaning companies over the years, and this one is by far the best. When I…read morecalled to request a deep cleaning service, I spoke with Greg the owner. He was very professional and easy to understand, asked all the right questions, and clearly explained their cleaning process. He also gave me an itemized quote over the phone, which turned out to be 100% accurate. Greg accommodated my schedule and showed up at my house on time with his wife Tamara. They first did a walk through to ensure that all of my concerns were addressed and expectations were set. They were friendly and approachable, and I could tell very early on that they are great people. When cleaning, Greg and Tamara didn't cut any corners. To the contrary, they worked super hard and went WAY above and beyond their call of duty. They vacuumed my carpet several times in all different directions to ensure the removal of several years worth of accumulated cat fur. A while back I accidentally spilled candle wax on the carpet in my office (it was a pretty big spill). Greg noticed it and offered to remove it, which he did with success! I've lived in my house for almost a decade and have never seen the bathrooms so clean. There were a few other areas I wanted cleaned that were not included in the deep cleaning package that I'd purchased, but they cleaned them anyway. Thank you, Greg and Tamara, for doing a FANTASTIC job cleaning my house. It is clear to me that you are passionate about what you do and care about the customers you serve. I am a huge fan of yours and would highly recommend your company to anyone.

serenity sparkle does a great job . Greg an his wife have been cleaning my home for a year. My…read morehouse looks a smells great . They are reasonable on their price and are very nice.I recommend them to clean your home.

Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.