HORRIBLE experience. I had a uhaul rental and I called Bret to try and get help. Get him on the…read morephone after leaving him a voicemail and calling 3 times. I talked to him very politely the first couple of minutes until he proceeded to tell me he had no time to deal with me and that he was busy with other things. I had a buddy with a similar experience. I would not recommend this place at all. Customer service is slim to none.

Contacted this company initially to get some boat repair work handled. They replaced my bilge pump…read morewith a device that "they" recommended. The pump was designed to turn on every 15 minutes to sense if any water was present, I asked if this would not cause battery issues - the marina had no power at the docs during this time. Was advised not a problem. Well, the pump didn't work, and was advised they would send someone out, asked I be advised what they found. Got a call the pump was exchanged for one that has a sensor that notices water in the bilge and turns on. Why wasn't this used at the start, thanks for your recommendation? Asked if they could check my bilge heater to make sure it was good to go before replacing it with the new one I had purchased just in case. I was advised the mechanic would call me when at the boat, I also was asked for my credit card information. No calls just a bill!! Why did I use them the second time, felt I would allow them to make things right, by the way, the "new" pump is not working, will not call these people for anything at all.

I have stored a boat at Harbor Pointe for 21 years and always found them helpful. Singleton marine…read morebought them several years ago and service has remained satisfactory. My complaint now is about Dion, the general manager. We bought a new boat from another company and they agreed to store. I went in and signed contract. THEN Dion gets involved and basically makes up reasons he cannot store the boat- long story short- his reasons were not valid. We confirmed and even had boat evaluated by Godfrey dealer. It appeared that since we did not buy from him he would not store- regardless of definitive proof -even having Godfrey dealer on lake confirm safety of storing boat without special equipment and even after we signed contract. Dion said he spoke to Godfrey dealer, but we also spoke to Godfrey dealer and took the boat for evaluation to confirm safety.I am a person who believes in honesty and integrity, I am afraid Dion believes only in money. Someone is telling less than the truth and I assure you it isn't me.I am sure Singleton marina would not condone his behavior and treatment of a long time loyal customer.

Jonathan Patterson was terrible. In 9 days of communications, never picked up the phone once to…read morecall me and get the deal done. I lined up my financing and then was told the boat was sold. Don't ever deal with this marina.

Awesome customer service. Friendly and knowledgeable staff, beautiful grounds and top notch…read moreamenities! Best Marina on Lake Martin, Alabama!!!

I always tip the dockhand Will! This marina is just amazing! The service you are provided with is…read morejust amazing!

Hudson Marine Repair in Tallassee came to my rescue over the July 4th weekend. I had a hard time…read morestarting my boat since it would not start. I drove to Hudson Marine and told them about the situation. Within the hour, both Bobby and Jack Hudson showed up and fixed my boat right on the spot. It turned out to be a minor problem I highly recommend Hudson Marine to all who are looking for a reputable boat company. Thanks again Bobby and Jack! Their phone number is (334)857-3005.

Matthew and John Mark hard at work. They are always willing to help out and the nicest guys around…read more Always smiling. We appreciate all the staff/crew on the island!

From the owner: Real Island Marina, orginally opened by the Real family when the lake was created in 1926, is a…read morepart of the Russell Marine group which has 3 other marinas on Lake Martin, Widely known as Central Alabama's marine leader, Russell Marine has over 55 years of serving the boaters on Lake Martin. Staffed with factory trained certified technicians, dedicated sales staff, fully stocked ships store and watersports pro shop, its easy to see why Russell Marine is the first choice for all your boating needs.

I took my boat to this shop to have my powerhead rebuilt an have everything reinstall turn key…read moreready on February 2023. At the end March my boat was suppose to be turn key ready. Here it's June 17 and my boat was still not ready. Paid the company in full for the work and again my boat was not complete. Powerhead was built not for sure if it is done right because now I'm having to take it somewhere else to have the work completed. This company and owner is very unprofessionally and very nasty with his customer. I recommend you take it somewhere else to get the work done no matter how far away it is, But not here.

Worst service I have ever received! Turned the boat in 3 August and was told I would have it back…read moreby the end of the month. We were planning on using it for family over Labor Day Weekend but here it is 12 November and I receive a call that the boat is ready. I drove 4 hours from my home to get it and the boat wasn't ready, the list of deficiencies weren't completed and there were beer cans in my boat. After discussing with the owner (Wayne) he became irate, threatening, and very disrespectful despite him having the original list that said everything that needed to be done. I have been in the military for 24+ years and have never been treated this rude! This business is a disgrace and should be avoided at all costs! There are several other businesses in the local area that have much better ratings! Learn from our mistakes and avoid this business!!