Great people and great customer service. Free parking in Daly City. Cannot be a better financial…read moreinstitution.

Convenient location, free parking lot, friendly customer service, good online interface and mobile…read moreapp.

I would like to commend Harrison Nguyen, a teller at Provident Credit Union in Daly City, for his…read moreexcellent customer service. While he was simply performing his regular banking duties, he went above and beyond by making my transaction smooth, efficient, and hassle-free without me even having to ask. His professionalism, attentiveness, and friendly attitude made for a very positive banking experience. Provident Credit Union is fortunate to have an employee like Harrison representing them. Great job and thank you! -- A satisfied

Corporate Headquarters: Harrison failed to follow my…read moreexplicit instructions. I wrote a note due to voice loss and I had to ridiculously instruct him NOT to vocalize my information!! Apparently, sweatshirts and lack of identification name badge are permitted. Sadly very sloppy. Unethical. Unconscionable. Good luck.

Everything was laid out plainly, no tricks or secret charge­s. I felt sure about going with 12m…read morepaydya LONasbecause the­y value telling it like it is.

From the owner: Are you in need of a loan? Not sure where to go? We're here to help! 12M Payday Loans is a…read moreshort-term loan provider that offers loans and cash advances at competitive rates to all customers. We are able to provide loans without needing credit checks performed, so if you have bad credit or no credit, we won't hold it against you. We believe that the best way to provide our customers with the best experience possible is by treating them like family. Our knowledgeable customer service team is available 24/7 for any questions or concerns about your loan or cash advance.

Once again the line is long and only 1 teller!! I have spoken to the manager numerous times and am…read moretold they "usually" have 3 tellers--not that I have ever seen!! Lucky to even get 2 tellers!! Absolutely ridiculous customer service!!

Long lines only one window assisting customer and yet other employees are in the office…read morechitchatting. Instead of helping out customers!!

I called Montana Capital to help a friend get a title loan, I was super frustrated because we had…read morealready called a bunch of other places that were not organized and gave us the run around... so it was nice to get live help from Kiara/Bianca who answered our calls. They directed us to the Daly City location which is ran & operated by a very nice Brazilian family. They made the title loan process very simple and got everything done in about 2 hours, a very hassle free process. If you prefer to deal with straight forward/competent/pleasant people... call MONTANA CAPITAL!

Fast and reliable. They did a great job helping out with fast cash.read more

The branch manager is incompetent! The atm machine didnt gave me a receipt after depositing cash in…read morelarge amount before my trip abroad, i called the next morning to ask the manager to expedite the process on crediting my money because its the money i will be using during my trip, she did nothing! very unprofessional rude and didn't help me with my situation it took 10 days for my money to show up in my account, only to be shut down before i can even use it! Mind you, i was abroad helpless no access to my online account or my card, my own money! It was a nightmare! Been banking with Chase for many years under a business account. This lady is a disgrace to Chase Bank!

Bad service! Awful experience! Had a private client appointment with the assistant vice president,…read moreWenqin Sun. She said "Sit! " in Mandarin (zuò!) the second when I step into her office, with NO EYE CONTACT and NO GREETINGS. She DID NOT even introduce herself at all and start asking for my ID card and Social Security number. I am guessing that she assumed I am fluent in Mandarin by looking at my Chinese spellings first and last name, but whats funny is that I don't even speak Mandarin, I speak only English and Cantonese. She was speaking in Mandarin to me the whole time. We found out that she wasn't able to help me out with my situation 5 mins later, so I asked if there may be any alternative ways to fix this issue, but she said NO firmly. And refused to communicate, still having no eye contact when I was trying to ask her questions and all she was doing is she held up a form, pointing at it acting like I am being annoying and causing her troubles. Her attitude made me felt like she is looking down at me. As an assistant vice president, I felt like she has NO CUSTOMER SERVICE. Really bad experience at a Chase Branch for the first time.

what a pleasant branch, prompt and efficient service. Def. trying to help customers out at their…read morebest capacity, esp. Lily Lei at teller and VP Winnie Leung. Two thumbs up!

I don't go into a bank much but I was here on Jan 25, 2025. Lily helped me on this day. She was so…read morekind, very patient, friendly, caring, and knowledgeable. I chose these words specifically and if you knew what she helped me with, it would make so much sense. Each step of the way, she told me it would take some time to do. I really appreciated the heads up. While helping me, she also kept an eye on any customers who came in and stood in line. She quickly let her coworkers know when someone was in line because they were focused on other tasks. I hope the manager & company know what a gem they have on their team.

Always good service and got everything done in a reasonable time frame. Always good energy at this…read morelocation and parking is always available.

Love Patelco and excellent service especially Vanessa Base and Tony Roldan. Best credit union…read moreever.

Higher Savings Rate & Low Loan Interest Rate! Great branches…read morewith warm welcome. Thank you

I've consistently worked with Bao Nguyen, and he has never failed to demonstrate professionalism,…read moreresponsiveness, and excellent service. Thank you again, Bao!

Just want to give a huge THANK YOU and shout out to MARIA M., Branch Manager of the Credit Union…read more We went there for the very first time, and she assisted us in such a kind, patient, and professional way. AMAZING customer service. Very positive attitude, super helpful, and explained everything in detail. She is very hands-on and made sure all our questions were answered. She truly deserves all the credit and recognition for her service. I will definitely come back to this branch and I recommend her 1000%! Thank you so much Maria for all your help! Now I can see why you are the Branch Manager, Maria M. THE BEST!!!

I just want to thank Maria for being welcoming and made our visit seemless. This is the best credit…read moreunion i've been so far, top quality service and good vibes. i will for sure do my business in this location from here on out. Thanks again.