Money Mart in downtown Oakland deserves praise. Mimi, the person who handled my loan is expert at…read morehandling the paperwork, multi-tasking, and customer service. Mimi treats Money Mart customers with dignity, respect, and friendliness. Her multitasking is 'out of this world.' She served another person and me all at the same time, without me noticing any wait time at all - Mimi is just that Quick. And she is so nice. I watched and listened to how Mimi interacted with the other customers and how the customers responded to her. There is real community spirit at Money Mart in downtown Oakland. Though most people don't look forward to needing a Payday loan, if you need a loan, Money Mart is worthy of your business. gb

It's lei mKing season...Walked into this business today to see if I could purchase some…read moresingles...when I firstbaasked the cashier looked at me like was stupid and when I repeated it she asked " well how many do you need" with such a foul attitude I started to walk away right then...but I said, "just $20" before I could get it out of mouth almost she said, "I can't give you that many..." REALLY...ok but you don't have to be nasty about it...her attitude was foul and unnecessary and her communication skills leave alot to be desired...thankful I don't have to use that service...no I didn't get what I wanted but saying No with some courtesy is not a lot to ask...just ugly and mean

Great experience Gary was very polite an help all the staff sweet people very quick serviceread more

Zoey had a bad attitude rolling her eyes when I asked why she was taking 10% from a "bonus" check…read morewhen it was overtime payroll check.

The first time I went to this place, I thought my life had changed for the better because I would…read morenever have to go to the DMV for anything car-related. That day I had sold a car, needed a new pink slip for it, and needed to update the registration on my work vehicle. Everything was great and worth every penny, which is about $25-50 beyond the DMV fees. Then I had a problem with the car I sold because it was in an accident. I needed to prove to my insurance carrier that I sold the car, but I had misplaced all of the paperwork from my first visit. So I went back hoping to get help. I told the person behind the protective glass what happened, thinking I had gotten a paper from them showing that I did not own the car anymore. I didn't know that they don't even process that part of the sale. Now mind you, I did not demand anything or ask them why they didn't do something. I just said that I was unfamiliar with the terms and what should I do with the form she gave me to fill out. I had never sold a car before. This person said to me, "Ma'am, that's why I asked you if you needed [insert more terms I don't understand]!" And I said, "I was thinking that was the paper I got with the blue stamp." That person says, "We don't issue forms with a blue stamp" all while glaring at me. Oh my. I wanted to cry. I broke up with the DMV just to get into a worse business relationship with this place. I would've happily given them twice their fees because I don't like the clients at the DMV and you have to be around those menaces for hours every time you go there. I would rather deal with the DMV now than go back to this place. I am appalled at how I was treated, especially when the man who I dealt with on the phone was so professional and had answers to everything I asked about what I needed to get done. I even told my friends on social media what a great experience I had the first time. I have definitely retracted that statement. What a shame. I really, really wanted to like this place.

Very responsive. Very helpful…read moreI could get my moving permit in time to pick up car. The staff is very friendly. I will go there for my DMV stuff. I don't mind paying to skip the line from DMV.

Salina was cool, made it easy and smooth. Nice clean and safe location. Just have to have patience.read more

They were friendly and even gave me advice since I had been there several times for the same thing.read more

The NEW Scotty's Check Cashing is now called "In & Out Check Cashing". The new Owner and Staff are…read morereally great! They are all very personable. On Halloween, the Staff brought candy to give to all of the customers. They offer a much better level of customer service than the old Scotty's did. It's not quite so hard to wait in line as it used to be. Check it out!

They Refused My Funeral CheckEvery Excuse Was Proven False, Still Denied…read moreEven at $135 Fee On July 20, 2025, I went to the Oakland Order Express with a legitimate $5,570.83 check from BlueVine, drawn on Bank of America. The check was meant to cover urgent funeral expenses. I was fully prepared to pay their steep $135 fee just to access the fundsbut they still refused to cash it. The back office gave excuse after excuse: that the bank was closed, the issuer was out of business, the check might be fraudulent, etc. I calmly and respectfully disproved every single claim, providing screenshots and official sourcesyet I was still turned away. Because of their refusal, I missed the final deadline and had to endure major late penalty fees. I truly believe my race and appearance played a part in how I was treated. This was humiliating, financially harmful, and completely unnecessary. Order Express should be ashamed.

Office was closed during business hours. No signage indicated office would be closed today. Seems…read moreincredibly on par for recent reviews To be clear-I went to both of your locations. The above review was for MacArthur. However, I waited at the Claremont location until 9:17. Ringing to doorbell. All lights in the second story were turned off. I rang the doorbell starting at 9am and the last time at at 9:17. I am unable to respond to your comment, so I am responding here. Are you actually there now? If I came back, would you be there?

Every time I come here they are "closed". This is the third time I've came and they were closed…read more Door locked and open sign still lit up. Today I asked the lady what time do they close . She said they close at 5:30 and I told her what it says online. She shrugged and rolled her eyes at me.

I sent some money to another country and a person named Emily help me out a lot thank you very very…read moremuch I appreciate it

Wasted my husband's time coming here, because he wanted a cashiers check/money order. Apparently,…read morethis location doesn't do that! To at least recommend a place to my husband around town, because I'm pretty sure other people have this problem. Forget this place... THAT already is not very good customer service.

I accompanied a friend who needed to cash a check here, and what I can say is that you get exactly…read morewhat you're looking for. There are multiple tellers, thankfully only a few people in line, and overall they're out of there in 10 to 15 minutes. The neighborhood is definitely not the best. Given that it's in East Oakland, if you're not familiar with the area, it wouldn't be surprising if you were fearful or concerned about getting into a bad situation outside of the business. But for Oakland natives, we're right at home. Among the most important things to take note of if you have to go to this location, is that the parking spaces were very packed. Literally, almost no parking whatsoever available due to customers going to other businesses nearby. I highly recommend that you lock your car, and pay attention to those around you. Lastly, and this shouldn't be a surprise, but make sure that when you receive your cash, that you have it put away safely with that being a backpack, purse, wallet, etc. Since I have no complaints about the service that I witnessed, and my friend was also pleased with his encounter here, this location gets a 3/5.

I wrote a review about this place on 6/30/2026, Luchia or whatever her name is supposed to be the…read moreassistant mgr but what she really is is a blatant liar and hasn't a clue on customer service.If you read my original review about what was going on it finally came to an end after she blatantly lied to me AGAIN via a telephone call today (7/3/26) She said she was waiting on a call from the corporate office to see if it was approved to refund or give me a new money order for her negligence regarding HER voiding of my original one on 3/2/2026 but what she didn't realize is i spoke to the corporate before i called her and they said they had not heard from her, i knew she was going to lie to me which is the reason i called them first and they immediately called her & told her to resolve it funny thing is i asked Luchia for the head mgr's name and she told me she could not give it to me or the contact information which is absolutely absurd considering the fact that the final decision on what to do should be the responsibility of the owner/mgr. This lying woman had the original person who issued me the first money make me a new one and even had it ready before i got there which really lets me know Luchia was trying to cover herself and deflect all wrong doing to the cashier when all she did was do her job, i wanted to simply get cash because i no longer trust their money orders and lying Luchia told me it was not possible, I have been going to this place for years but they lost my business because of this totally unneccessary easy to fix situation especially once it was determined Lying Luchia was at fault.