Very professional, they were fine with outside pre purchase inspectors, went through carfax with us…read moreand made the whole journey worth it

I came to this place for an ac recharge , The owner told me…read moreto step outside the shop. He then came back to me and told me they put Freon in the car but the ac compressor won't kick on. This is a simple test a trained mechanic can do by checking the fuse box and running electricity to it. I wouldn't recommend taking your car to this place , the owner is dishonest.

After moving here from a different state, it took a bit for me to find a mechanic to trust with my…read morevehicle as I did in my previous city/state. Mr. Ralph Taylor is always honest and helpful when it comes to the needs of my vehicles! Anytime I have an issue with my older vehicle, I go straight to Taylor Tire to have them take a look at the issues. I do not feel like they ever try to get me to do anything to my vehicle that's not a necessity or something that will cause an issue in the immediate future with the car. Very honest and trustworthy! They will also explain anything that you may not understand as well without any hesitation.

Ralph Taylor is a very honest & reasonable man. This is my "go-to" place for my vehicles.read more

Roni, was amazing. he is from the parts department and I needed to buy some items for my car and he…read morewas very helpful - gave us clear instructions and that make it very easy. thank You Roni. you made our trip to Honda of tomball very pleasant !! see you soon.

Leon is so kind and really helpful in parts. So thankful for his professionalism. He helped me to…read moreget a battery for my key fob to keep me running. Busy and clean place.

Alfred and George are really knowledgeable and easy to talk to. I've taken my Ram 1500 to them…read moremultiple times, and they always tackle the issues quickly, like when they fixed my heater core. Their prices are fair, and I trust them completely. They really dig deep to find solutions, even for tricky problems. I also get my tires set here and all my oil changes done. It's great to have a reliable place for all my vehicles.

Amazing service and communication! Charges were far less than I expected for the problems I…read morepresented them with. Will always get my tires here, plus any other work I may need. Strongly recommend these people and I would definitely use them again. Special thanks to Mr Alfred, but whole staff is excellent! RL

Customer service. Actually caring about a client. Mercedes dealership is way down on the list of…read moreservice and caring.

Terrible customer service. Two months out from purchase of a very expensive car, issues still…read moreunresolved.

Please don't tell me I'm the only one that pops into places like these and is fascinated by all of…read morethe toys of the Rich & Famous. It's great to see this year's Rolls Royce SUV, at 1/2 a million! Wow! One of these days...If I am fortunate enough to be able to afford one...I won't be buying it from here. The wanna-be: "SuperCarBlondie", looked me up and down and determined she was not getting a sale from me so she turned her nose up and walked away. I kept quietly browsing. I happened to have purchased an AMG cap and some odds and ends in the gadget department. I left happy with my small purchases. My visit here wasn't a total blunder, the receptionist treated me well as did a handful of other sales guys.

10/10 amazing service great team !! Very professional and very knowledgeable. Nice dealershipread more

From the first minute we walked in we felt like family. Effie was awesome, he was very…read moreknowledgeable and made us felt comfortable with the whole process. I would recommend John Eagle Honda, Effie to anyone looking for a new car. Thank you Effie!

I don't recommend for service. They have had my car since 8am to do an alignment. It is now 1:36pm…read moreand the tracker says it's still being serviced. Team Gillman would have had me out hours ago. I won't be returning to John Eagle Honda and will just make the far drive back to Team Gillman. All I know is that my mechanic at John Eagle is a woman. I hope the work being done on the vehicle isn't also this bad. Edit: I am very satisfied with the alignment job that was done. It still took too long.

I am extremely disappointed with how Team Gillman Honda North treats customers once the paperwork…read moreis signed. When I bought my new Civic, the sales team explicitly told me I could come back any time and they would provide a full tank of gasoline. When I eventually returned to collect, they refused to honor the promise. A salesperson named Dylan was dismissive, and when I escalated this to the Sales Manager, he was incredibly hostile and literally told me to "get out." On top of the dishonesty, the door edge guards I paid for began peeling off almost immediately. The dealership admitted their third-party installer didn't do it right, yet I'm the one stuck with a brand new car that has parts falling off. It's not about the $34 for a tank of gas; it's about the total lack of integrity, poor quality control, and the disrespectful treatment from the Sales Department. I will never go back to this dealership and strongly suggest others take their business elsewhere.

My experience with Team Gillman Honda has been extremely disappointing and stressful…read more On February 13, 2026, I traded in my vehicle and put money down expecting to receive a reliable car. Instead, I was sold a Jeep Cherokee with multiple serious issues, including a cracked windshield, a malfunctioning temperature control system, a large dent on the rear passenger door, loud noises while driving, and even water leaking through the windshield when it rained. I reported these problems the very next day after signing the contract. While the dealership did repair the windshield and temperature system, they refused to fix the remaining issues, including the loud noise and damaged door. These are not minor concerns--they directly impact the safety and reliability of the vehicle. I was told by the salesman and management that it was "too late" because the car was sold "as is," despite the fact that I reported the issues immediately. One employee in the service department was helpful, but overall, the dealership failed to take full responsibility or provide a fair solution. I went in trusting this dealership and left with a vehicle that has ongoing problems and added financial stress. I would strongly advise others to thoroughly inspect any vehicle and be cautious before purchasing here. I have filed a formal complaint with the Better Business Bureau and am prepared to pursue further action if this issue is not resolved.