This place is hidden gem. I have been here multiple times, so this review is based on the…read moreconsistency as well. There's plenty of parking, the surrounding area is safe, the building and office are clean. The staff are nice, professional and fun. I never have to wait long and Dr. Erickson is knowledgeable, friendly, asks good questions to uncover needs and is always mindful of my health.

If I could choose zero stars I would. The front desk is super unfriendly. I went to get blood drawn…read moreto know my blood type and I was put in a room for an hour, then told to go home and reschedule. It took them 3 months to give me my results. They forgot to do the analysis that actually gives me my blood type. When I called the person on the phone kept saying "no worries" when indeed I was worried. I can't express enough DO NOT WASTE YOUR TIME HERE. This is the worst care I've ever received. Here, you're not in good hands. The providers don't care. Save your money and time.

I have gone to Oak Grove family for over 5 years. The staff have been caring, nice, and easy to…read moreschedule with. I would highly recommend this clinic.

After reading these reviews I have decided to add my experience. I have gone to family medical for…read morea while. I have only had great experiences and really like Roberta.

Dr. Huey Meeker is a fraud. He is not there to help people, he's only after your money.He does not…read morereturn phone calls and his secretary Carissa is also very unprofessional. I highly recommend you never go to him for any health issues because he truly does not care. He should not have a license to practice.

No one ever answers the phone or returns phone calls. It seems hit or miss at this offoce.read more

Dr Odarich from Sunrise family medical is exceptional she's very attentive and helpful all around…read more, and knows before me what is going on with my mental well being. I'm recommending her to co workers and my husband!! Lizc

From the owner: In times of confusing, ever changing, and impersonal…read morehealthcare we offer warmth, respect and direct human contact in combination with modern medicine. To help everyone enjoy a healthier and happier life At Sunrise Family Medical, we strive to build trusting relationships with each patient and deliver high quality, dignifying care. We want not only to be exceptional healthcare providers, but also advisors and advocates, helping each patient make well-informed decisions regarding their health and lifestyle.

I was able to get a same day appointment with the pediatrician, Dr. Wagoner. I wish I had gotten…read moreeveryone's name who helped us because everything was so well done. From the person who took my call and got us scheduled for an hour later and who talked up Dr. Wagoner, who had an opening since his PCP was not available, to the front desk checking us in and the MA who was so efficient and pleasant, and then Dr. Wagoner herself. I can't begin to thank her and her team there for quickly recognizing how sick my son was and for orchestrating an amazing and fast outpatient workup and even getting him directly admitted so we could avoid having to sit in a busy ED for hours. She and the team organized getting him into a CT immediately and even coordinated with the Lab so that he only had to get poked once for an IV and they drew the necessary labs at the same time! Dr. Wagoner called us after the CT to say she was reviewing it with a radiologist and would coordinate any next steps that may be needed and call me back. She was ALL OVER IT! And kept us updated and reassured. As a worried mom, watching my kiddo get this sick for the first time ever, I am so grateful for her help and for the reassurance and efficiency. My son was hospitalized at Providence St. Vincent's Pediatric floor for 3 days and though it is not something I ever want him (or us) to go through again, he is out of the hospital now and nearly back to normal. I know it can't always work out this well, but it felt like everything was a well oiled machine and this Dr. and clinic team took care of our son and family so well. I highly highly recommend them. Thank you all and Bless you!

Editing the review. I initially compared trying to contact your doctor for something immediately…read moreserious to going to the DMV. This was not a good comparison because when you go to the DMV or call or contact them, they DMV will help you. But if you are having a serious problem and need help from 'your care team' at Providence you would be better off going to the DMV for help. They actually treat you, an actual patient of the clinic, like a cold-calling salesperson trying to sell them something they do not want or need. They have no time to deal with your medical problems. Providence used to have the best care. Something happened. ..... Finally day of doctor appointment with physician's assistant came - almost 2 weeks after serious and debilitating health issue. PA arrived 40 minutes after appointment time. The PA said what the person told me on the phone was wrong and started arguing with me and upset I sought alternative health care. PA said when you call in you call in to a call center somewhere in the country. That is new. PA was also flustered and wasn't listening to what I was saying. She said she was running late and didn't have anymore time for me (she was in the office for 15 minutes maybe). I did get a referral and some imaging, but she didn't address the entirety of what my problem was. Hoping the referral will help me. I would advise people to go somewhere besides a Providence clinic for health care, unless you are in perfect health and expect to be forever. They can deal with that.

I had high hopes for using this practice. I had a very warm and encouraging conversation with…read moresomeone in May who guided me to write an online inquiry describing what I was looking for in a doctor so they could thoughtfully place me with the appropriate professional. The one who I read had openings was not my first choice, so I was led to believe that another doctor, whose online bio appealed to me, would be shown the form I filled out and I'd get a response. So, I never got a response. I called in June to remind her and was told "the doctor was on vacation" blah blah blah. She promised she would show the doctor my inquiry and I'd hear back either way. This didn't happen. That conversation was on June 5th and it is now over a month later. I give up on this practice. How can you be offering "concierge" medicine which is supposed to devote extra time to patients and completely ignore a potential new patient who is willing to jump in and pay the practice MONTHLY whether being seen or not? Ugh.

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

for 35 years this provder and staff have always treated me fantastic.. from dr mick... dr buhl…read more.. doctor alberts ...their staff has been what i was hoping for.. hence im there this many years. they have treated some really serious medical issues for me and i am pleased with the standard they did so. money..???yes they do also run a business..and the business office runs it tight.. but so..? insurance.. billing... its all good... thank you nw primary care!!!

Like Honey, like most of the office staff. Hate their Phreesia system. It's possibly one step up…read morefrom smoke signals. The good: plenty of medical professionals to choose from, the lab is there, and there's on site physical therapy, with a great team. The bad: Wait times, even with their new 15 minutes before appt check in, can still take a while, and there's no reception in the office so you need their wifi. The ugly: Phreesia. If I didn't love seeing Honey and Ashely in the PT office, I would go elsehwere. Their medical scheduling software, portal, reminder system, all that is hands down the most useless thing in existence. Despite having two folks look at it, I get a call, an email, and a text message, one right after the other, to check in for my appointment. Two people have tried twice to get it to only do 1 of those 3, but it won't take. You can't schedule online. If you try, you'll be there for an hour, checking day by day by day for an appointment that doesn't exist, according to the system. If you call in, they'll find you the first available, and often Phreesia will tell you it's not. And that's with your preferred provider. The patient portal is slow and clunky, takes forever to load, won't let you change things, and half the time, if you reply to a message, it doesn't go through. It errors out, then you're supposed to screen shot it, make a NEW message, attach the image, and send it to the person you were simply trying to reply to. That way they can send it to IT and get it fixed. I get it happens to not everyone, but that seems like a lot of work around. And lastly, the check in process online is fairly smooth, it's more bad than ugly, except thaT Phreesia wants to gather information for more streamlined suggestions for healthcare. I.E. They want to collect your info and sell it. If you say yes, the little window goes away for a year. If you say no, it comes up every time you check in. I left a message with IT to see if they can fix it, but I'm not hopeful.

Dr. Gepner is an exceptional physician. He is an excellent diagnostician and listener. He is the…read morebest primary care physician I have encountered.

The staff and facility is great. Appts are timely. But I have had two promary care physcians here…read moreand both were very negative experiences. First pcp left the clinic and solicited me to follow him during an exam, akward to say the least. I presented the exact same set of symptoms to my second pcp at this same location for over TWO YEARS and never improved or really did much. My medical records where not kept current with prescriptions and conditions diagnosed by other doctors. Blood labs were incomplete, did not test free testosterone for diagnosing hypogonadism for example. when a lab came in low my pcp said "I dont know what that means" and was never followed up on. Im leaving some details out but I got this vibe that one pcp was protecting the other. It was really weird and triggering. I no longer trust anything with Legacy Health and never will but especially this clinic.

Spoke with the office manager about some billing concerns, but the conversation was very…read moreunpleasant. If you prefer a more patient-friendly environment, I would recommend avoiding this office.

I was just refused as a new patient because of my age (60). In their words, I "will be aging into…read moreMedicaid soon" and they are "leaving space open for those are not". No other qualifiers.