I came here after a very upsetting appointment where I was told the tooth was probably fractured…read moreshould be extracted and they didn't know was wrong with it for sure. I saw Dr. Dawes and he eased my anxiety and performed a through exam and took the time to find the "root cause" of the problem, which was just that one of the roots needed to be cleaned out. I made a second appointment for the treatment and he was very good at explaining exactly what was going to happen and giving updates as he was working. He made sure that I didn't feel any pain during the procedure. I truly felt like everyone at this office cares about their patients and are willing to go the extra mile for them. They even gave me his cell phone number to call if anything goes wrong after hours. I would definitely recommend coming here if you have any tooth pain or need a root canal.

Dr Lang is fantastic kind friendly and is there to help his patients. His staff is wonderful. I am…read morenot happy when I have to go to a dentist but look forward to seeing Dr Lang and his staff they are the BEST

I was referred here for a root canal after cracking my filling eating a caramel apple. They were…read morevery kind and patient as I had many questions. My dental hygienist was awesome and kind when I expressed my fear as this was the first time I was having a root canal. The Dr did a great job explaining to me what was happening while it was happening. I know not everyone wants that, but that's the type of person I am and he picked up on it and made sure I was very informed while I couldn't talk (due to the root canal being performed). I even switched dentists for my after care and they quickly sent the information along to the new dentist when requested. I would recommend this place to anyone!

Dr. Glass redid my root canal. He didn't put enough topical anesthetic, tried to convince me to…read more'push through' the pain instead of adding more numbing, and instead of being sympathetic, acted like it was such a bother that his patient was in pain. Three times I asked for more numbing, at which point he insisted I had enough numbing, despite the fact that he didn't use the injector but the single time. Terrible mannerisms, and an unpleasant experience through and through.

I was so impressed with dr. Drew when he did my root canal. It was a week before Christmas and I…read morereally wanted to have my root canal done before Christmas and he fit me into his schedule to make sure I was taken care of. Not only that, he was so calm and made me feel so at ease. I had ABSOLUTELY no pain even during the shots. He walked me through everything he did before he did it and was always making sure I was comfortable as far as pain. I can be a hard critic, and this experience was a world away from previous experiences elsewhere. I am truly grateful and would only ever come back to dr. Drew if I ever needed a root canal again. He is the best and I would HIGHLY recommend him without ONE complaint !

My daughter was in severe, uncontrollable pain and we were told she could be seen as an emergency…read morecase. We rearranged our entire day to get her there. Less than an hour before the appointment, the office called to cancel. Their reason? The doctor had overbooked the schedule . They didn't even try to fit her in--just sent us away. It's unacceptable to prioritize a doctor's early departure over a child suffering in agony. Zero compassion. Find somewhere else that actually cares about patients, not just the doctor's convenience.

Whenever I need a root canal Dr. Lindemann is my choice. He's friendly, professional and does…read moreexcellent work. The office staff are helpful and friendly as well. I definitely recommend this doctor.

I had some reservations about seeing Dr. Danielson after reading the negative reviews on other…read moresites. My concern was unfounded. I found Dr. Danielson to be friendly, personable and informative. I would not hesitate to see him again or to recommend him to anyone. Thank you, Dr. Danielson, for your support.

The front desk experience with the representative they have there was enough to make me not even…read morethink about coming here. I called to make an appointment as a new patient and new referral from my current dentist. She was very frazzled on the phone responding very rudely when I was giving her my information. I felt like a huge inconvenience to her the whole conversation.They have a no scent/fragrance policy and she was basically practically yelling at me saying that you must follow these instructions because everybody keeps not following them .And then she told me that they do their own x-rays there.She stated that if I had any x-rays previously done that they wouldn't accept them because they will only take their own .And I told her I just had X-rays done a week ago and they were high-quality 3-D x-rays mind you. She said no that if the dentist needs a particular picture of a certain area, then he would have to take them .I then asked her if he will need to take further x-rays, will I be able to decline ?and she said no. If this is true this place is a ripoff.I canceled my appointment because of her rude responses her rude the way that she spoke to me was so unprofessional and I will never refer people to this establishment. .

I was in pain. Extreme pain…read more My trusted dentist referred me to Bay Pointe because x-rays showed no abnormalities in a molar I suspected of being the problem. The team at Bay Pointe squeezed me into their schedule and was prepared to do an emergency root canal. Upon a very thorough investigation, it was determined a crack in my molar was the issue. (the use of a special dye made it visible) After sharing with me that a root canal would not solve my problem, they contacted a highly rated oral surgeon and made an appointment on my behalf (again, getting me 'squeezed into' a schedule). The next day I had the troublesome molar extracted. Every member of Bay Pointe's team was very kind, courteous, empathetic, and most of all, highly professional. Their knowledge and performance define 'excellence'.

This office was kind enough to see me during the COVID-19 lockdown [I needed an emergency root…read morecanal]. THEN THEY TRIED TO PRICE GOUGE ME!! They wanted me to pay almost twice as much as the out-of-pocket portion for the root canal. Suspecting something suspicious, I told them I had to go to the bank and get the money they were demanding. I was told that unless I paid them then and there, I wouldn't get the root canal, and my insurance and I would still be on the hook for the exam and x-rays. No root canal for me! My subsequent call to my insurance provider shed more light on the matter. They were trying to get more than one and a half times what they were supposed to charge!!! AMAZING!!!

I brought my aunt here after her "dentist" told her she needed a root canal. I called about 15…read moreplaces because none of the places I called with good reviews took Medicaid. Finally I found ROAM and they got my aunt in the next day. The doctor was so kind and gentle with my aunt as was the entire staff. I drive her 30 minutes to come here and am so fortunate to have found them! Also, their facilities are so clean.

After having a terrible experience with my previous dentist I was hesitant to see another. My…read moresister is a hygentist and referred me to him. The staff are kind and the office is efficient. Rarely do I wait longer then 15mins. Before doing any work, they explain what your insurance will pay and what's expected out of pocket. Unlike some, they allow payments (as long as you show good faith on your part). I like some hygienists more than others, but it's more to do with personality than care quality. Dr, Freeman is the best. He is very personable and makes going to the dentist bearable. I have terrible teeth thanks to genetics, and have had several root canals, fillings etc. Doc always makes sure to explain what he is doing, then once he starts, every few minutes he'll stop and make sure I'm not having any discomfort.