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    Mahne Roots Collective

    4.3 (128 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

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    5 hours

    Response rate

    100%

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    Very happy with my hairstyle by Jennifer Condit at Roots Broomfield
    Fran D.

    This morning I had my first appointment with Jennifer Condit and will be making appointments with Jennifer in the future! She is the quintessential professional, showing great concern for my safety and comfort! Jennifer listened to me and paid attention to my requests! She is very talented and did an amazing job! Wonderful experience

    The worst haircut of my entire life
    Alyssa H.

    I have yet to receive my refund nor any other action to remedy the complete destruction of my hair! Instead, the salon is attempting to state I did this to my own hair, which is insane! Who would EVER purposefully do this to their own hair? I only let professionals touch my hair (which apparently was my mistake in coming here) and even allowed them the opportunity to fix it. The image they've shared is the exact same cut, simply pulled forward so you can't see all the damage. Because of how far back she cut my fringe, the drastically uneven sides and the aggressive layering, I had to take even more off to have it fixed and I'll have to get extensions to fill in the sparse areas-$1,700 in total. Meanwhile, all the salon has done is try to bury my review with fake reviews and images. I don't often write reviews like this but during this time period where you can make anything appear any way via social media, I believe Yelp is important. Here are the red flags I wish I previously noticed: -the business is in Broomfield. Unfortunately I believe they are capitalizing on the fact they don't have to produce as high of caliber work as a salon in a metropolitan area would -there are very few images uploaded by actual customers -almost none of the images are of straight hair, you can hide a lot through curling -if a review lacks detail or the reviewer doesn't even live in the state it's likely a fake review (which they have plenty of) -anyone can share an image of a shoot they've 'worked on' what is not shared is if any actual cutting of hair was done, as well as how many other stylists are on the shoot -Instagram followers can be purchased, a good indicator of that is the follower to like ratio -the business's responses to low yelp reviews are so incredibly unprofessional and the reviews themselves are very chaotic. I usually take any negative reviews of a business with a grain of salt as no one can hit the mark every time, but the escalation and consistency of these reviews of Roots and the aggressive responses says so much and I wish I had paid attention to this prior to going to this salon.

    Jessica C.

    Love my haircut from Roots! Super cute place with friendly staff. 1 star knocked off since I told the lady I wanted to finish my hair with some curls and at the end it was mostly straight with 1 or 2 waves so I had to request for curls again and she said "oh sure I think I have time for that" ...so just 1 star off for putting me in that position to reiterate. Other than that

    Love my new do!
    Tasha C.

    Tyler does it again and nails my request! I haven't colored my hair in years so I told him I know I wasn't going to get the exact look but my goodness he nailed it even without the color. I've shown these "chunky" "edgey" cut style pictures to other folks I've gone to but never got the actual thing. Thanks again Tyler Bolen

    EDIT: The owner of the salon contacted me directly and offered to fix this. So although one of the stylists made a mistake on my hair, this salon has great customer service and seems to stand behind their services! Ive added several stars for this. I will update again if I end up going through with fixing it here, but I am currently undecided. Hands down the WORST experience of my life at this salon. I have been frequenting salons on and off for the last 14 years and I have never left a salon unhappy or even written a negative review for one until now! My hair was supposed to be a dark to light ash blonde ombre, but I was left with my hair being a mix of greenish-gray, overprocessed hair with streaks of untoned brassy pieces and chunky dark lowlights scattered all throughout my hair. It was a total disaster! And honestly the worst dye job I have ever seen firsthand. I cant believe that a professional hairstylist would mess up this bad and then pretend like nothing even went wrong. Any self respecting hairdresser would not have let me leave with my hair looking like this! With all that said, I understand that mistakes happen, but this is so incredibly terrible that there is no excuse in my mind. I could have easily done a better job at home! And instead of admitting that she messed up she just tried to get me to set another appointment with her to "get me the blonde that I wanted"! As if I would pay another $300 for her to do this to my hair again! I truly wish I would have spoken my mind and asked for it to be fixed in the salon, but being the nonconfrontational and far too empathetic person that I am I didnt want to be rude or cause a scene (which I HIGHLY regret now). And quite honestly I didnt even want Mary to touch my hair again, let alone try to fix this mess that she created. I feel like I was just conned out of hundreds of dollars only to look like I was just ressurected from a grave and simultaneously dipped into a chlorine bath! For a hefty $300 price tag, I would certainly expect to not look as if I am the undead.. Please proceed with caution at this salon. I've included photos of my hair straight after its completion and another in flourescent lighting at work. Both are equally as disheartening. I will most likely need a color correction done due to how much banding, missed pieces and splotchiness there is.

    Receipt
    Annie M.

    Let it be known that Ive had to block phone numbers from multiple people at this studio because they're so upset about tarnishing their name and stars. I won't remove the review since it's honest- and they're claiming since I won't remove it- I'm obviously extorting them. I don't go around and do this all the time, please feel free to look and see I've had one other bad experience which was quality of work related and well documented. This salon has tried every trick in the book to bribe and intimidate me into removing the review- which make it all the more important to keep. Police have not yet made any contact with me- but I'm about to get them involved since the owner keeps updating his responses to be more and more aggressive. I don't foresee this business lasting with how they treat simple problems. ** I have called the police and submitted a report for defamation, and harassment against three individuals from the salon. I do not want *any* more interaction on *any* level. A restraining order can not be made with a simple phone call, but if the owner/anyone from the salon continues to threaten and defame me over a stupid yelp review I'll make that happen. Considering I'm the one who had to block people, it would be wise to not continue engaging in defamations and falsehoods. **** original review****** This new studio is small but charming and has qualified stylists. I waited 20 minutes upon arrival to be seen, and the appointment went an hour and a half later due to patches of color that needed to be corrected (which I was charged extra for- and was no fault of my own) I was very pleased with the end result- however I felt taken advantage of by the stylist as far as price. She charged $62 for a light trim that took 60 seconds, and charged an additional $40 for product that was originally priced at $8 on the computer - she manually changed it. I was quoted $195, and spent $297 plus a $50 tip. After spending 5 hours and $150 more than I expected I'm unsure if I can afford to return. I'm happy with the results, but not happy about the lack of haircut- I would have come at a later time for a better job... and a light trim shouldn't be $62. I was not given a 10% yelp discount despite mentioning it. ***I POSTED THE ABOVE REVIEW AND HERE'S WHAT HAPPENED... Management reached out immediately at nearly midnight with multiple texts. They offered to refund the "haircut" and the 10%, and sent a check. One week passed, no check. I send another text and let her know that the check hasn't come, so she sends another. Another week passes, no check. I send another text and she responds offering a personal check- or Venmo, and Venmo is easy so I do that. She at first sends 72- which isn't the correct amount, so I let her know- and that's where Nicole exploded. I paid $297 for the service and the yelp discount was 10%, which would be $29.70+ $62 for the "haircut" =$92... but she sent another 10, making it $82- so I had to correct again at which point she goes on to claim I'm harassing her and bullying her. For reference I've included texts she sent to me. Long story short I had to fight to get what I was owed and was given attitude the whole time. In any service industry- the best way to right a wrong is not to become immediately defensive and rude, and that's what happened. Threatening to report my Venmo and take the refund money back isn't a good look. Nor is threatening to call police when I don't take my yelp review down.... LOL This place is the salon equivalent of getting the "K" text. There are better stylists in better quality salons in boulder and denver- save your time and money while getting a better experience and skip this place.

    My super cute style by Amber at Roots today!
    Fran D.

    I am very happy to write about the wonderful experience I had at Roots Salon earlier this week. As always, the salon and everything in it were spotlessly clean and both staff and clients were observing appropriate Covid protocols. My stylist. Amber Naegle, is an artistic genius! The new style I chose was a pretty big change for me, but Amber listened to me, explained everything she was doing, and made this a wonderful experience. I am getting so many compliments on social about how cute my new style is. I would recommend Roots and Amber to anyone

    Before
    Jordan K.

    I've been seeing Amber for years now, and she never disappoints. I came in with a vague idea of the new cut I wanted, and Amber DELIVERED. Incredible cut, color, and service. Amber is kind, consultative and always measured in her styling. I'm over the moon with this new hair. You MUST see her!!

    Enjoying my new love for my hair

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    Went in for men's haircut. Came out looking good. An easygoing salon with friendly, skilled folks.

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    Page 1 of 4

    Ask the Community - Mahne Roots Collective

    Review Highlights - Mahne Roots Collective

    If need be they will wait forever how long it takes to have Nicole or Miles to do their hair.

    Mentioned in 50 reviews

    Read more highlights

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    Mahne Roots Collective

    Mahne Roots Collective

    3.7
    (3 reviews)
    0.0 mi

    Worst experience with a hair salon I have ever had. Nikay (Nicole) is the one who cut my hair and…read moreafter a thorough talk where I showed two reference photos and explained that I wanted more shaping and layers but to maintain my overall length so to only cut off 2 - 2 1/2 inches (THIS WAS MEANT TO BE A TRIM AND SHAPING) she instead took 6 inches off of my hair. I have now lost half of my length that I spent 10 years growing out and I am beyond devastated. This same hairdresser now claims that this is in fact what I asked for and that she actually tried to tell me not to go shorter. Absolutely disgusting service. Upon calling for a refund, I was treated rudely, told that I was lucky that my reference picture was not followed and that the way my hair was cut was in fact what I asked for. I was even told that the way it was cut was a "conservative" decision. My hair should have been cut HOW I ASKED NOT WHAT YOU THOUGHT WAS IN MY "BEST INTEREST". I was offered half a refund if I took my reviews down. Alongside this, my before photos all apparently aren't accurate by their standards and the difference between before and after is in fact 2 inches..I would rather everyone know how bad of an experience I had than get my money back. I will gladly never return!

    Mary Kate is the best! She will get the blonde you are looking for and knows her stuff. Great…read moreambiance, great staff, I highly recommend this place.

    Photos
    The team
    The team
    Nikay
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    Jadyn
    The Barbers Throne

    The Barbers Throne

    3.1
    (23 reviews)
    5.4 mi
    Walk-ins welcome
    Available by appointment

    4/19/2025 Our…read moreappointment was at 11:30am with Joe, Joe texts shortly before and asks to push the appointment back. We say sure how about early evening or Monday because we have lunch plans with family. He says it's ok let's keep our scheduled time of 11:30am. Joe arrives at 12pm. Although the appointment was with Joe - Joe handed his client to his brother!!! Haircut went until 1:30pm. Unfortunately my 12 year old son went without me otherwise we would have left long before 12pm. I think that Joe and his brother were unprofessional. They locked the salon's door (a small space inside of a larger salon rental hall) while giving a haircut to a 12 year old boy- I think that's weird. On top of that we think that the haircut is terrible and he added a line that was never requested - a photo was presented of the desired haircut. We think that it's incredibly disappointing because my son found Joe online and went to him a few weeks ago. We returned because of that experience. Bottom line - We think that Joe and his brother lack professionalism and are incredibly disrespectful.

    Loved the haircut turned out a bit shorter than I had thought but i've been receiving nothing but…read morecompliments on how it turned out! Would recommend! If you're reading through the rest of the reviews about J's tendency to be late i wouldn't discount them but don't shy away from J because of it just pick a day with plenty of free time. My experience was In knocked on the door at my scheduled time to no answer and tried to find a phone number to contact, which i couldn't then a bit over an hour he reached out and was very polite. Got in 2 hours after my scheduled time and was given $10 off the haircut.

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    The Barbers Throne
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    Great Clips

    Great Clips

    3.2
    (19 reviews)
    1.2 mi
    $

    For the past 30 years, I have trusted one person with my hair: the salon manager, Louis. She is,…read morequite simply, the gold standard. Louis is a beautiful soul who possesses a rare, intuitive understanding of what her clients need. She respects the desire for low-maintenance, classic 1970s-style cuts and understands that for those of us who prioritize a polished look, hair is not just hair--it is an extension of our identity and our confidence. When Louis cuts my hair, she never fails. She understands that a good haircut is about more than just aesthetics; it is about how you present yourself to the world. It dictates how you feel, how you act, and how you are perceived by others. When Louis is behind the chair, I walk out feeling like the confident, stand-up individual I know myself to be. However, the reason for this critical review is the absolute lack of consistency among the rest of the staff. There is one specific stylist at this location whom both Louis and I know well, and whom we have rightfully agreed should never touch my hair again. . I do believe it's the Asian lady with glasses. I wanted to keep length as much as possible , I asked for my thick my hair thinned a bit, it looks like shaggy dog or dumb and dumber. cut so it all feathers back of my head. In stead got it ALL CHOPPED. It's shorter then I've ever had it, now it grows seemingly at the front, top of my head, look very bad.. I asked her if she knew what a mullet was. So she would not DO THAT. she gets argumentive with you while explaining WHAT YOU DESERVE. May I say with all do respect THAT IS NOT OKAY!!!NO BUENO. On the occasions when Louis has been unavailable and I have foolishly compromised by letting this other stylist take over, the results have been disastrous. Every single time--without exception--it has been the worst haircut of my entire life. It is incredibly frustrating to experience such a drastic drop in quality. Right now, my life demands that I be at the top of my game, feeling confident and clear-headed. Instead, I am currently dealing with a botched cut that has negatively impacted how I am perceived by others. It is humiliating to have one's professional presence undermined by a service failure. To anyone reading this: Love yourself enough to demand the quality you deserve. If you go here, book with Louis and only Louis. If she isn't available, wait until she is. Do not settle for less, because the toll it takes on your self-image is simply not worth it. Louis, you have served me well for three decades, and I truly love you for it. Please, I beg you, do not retire just yet. I am counting on you to fix this disaster and restore the confidence I need to move forward. You are the only reason this establishment retains my loyalty.

    I always get nervous going into these places cause you never know what you're going to get lol but…read morethe ladies here do a good job listening to what you want and delivering

    Mahne Roots Collective - hairstylists - Updated August 2026

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