I usually don't leave reviews, but after what happened to my daughter, I feel obligated to warn…read moreothers. I found this cleaning company through a Facebook group and used them twice. The first clean was great. The second, on 12/31/25, was a disaster. My 9am appointment was delayed until 1pm after poor communication from the owner. The cleaner showed up with almost no supplies (no vacuum, broom, or proper cleaning tools) and finished a 2,700 sq ft home in 2 hours, which is unrealistic. Communication with the owner was consistently poor. She later offered a "complimentary" clean but forgot to confirm it and rescheduled without notice. A few days later, my daughter realized her wallet was missing--the last time she saw it was the day the cleaner was here. I checked her Greenlight account and found multiple unauthorized charges. The locations match the area the cleaner said he was from. When I contacted the owner, I was blocked. I have camera footage, and police reports have been filed. The Finishing Touch Co -- extremely unprofessional. please be cautious. UPDATED: She states I had not reached out to her when I've called and texted numerous times with no response. Actually have since been blocked, which leads me to believe you were in on it as well. I'm blocked so if you would like to reach out to rectify the situation I'm open to hearing your side.

Damani and her team did a phenomenal job cleaning my home. They provide great attention to detail…read moreand take their time to ensure accuracy while cleaning. My home is spotless! The personal touches they left around the home really added a special touch. Will definitely recommend them to friends and continue to use them. 10/10!!

Chloe came to our house on a Saturday and cleaned it top to bottom, did a phenomenal job, she was…read moreprofessional and timely, and did everything we asked her to, I would definitely recommend her.

I used Royal Essence for my mom's 4 bedroom home and we were very satisfied! Great communication -…read morefast response time, very thorough cleaning at a really great price. Highly recommend, we definitely plan to use them again! Thank you Royal Essence!

Amazing ladies! Not only thorough but incredibly considerate. While working from home…read moreWhen they have come they have always started furthest away when I'm on conference calls to accommodate me. They have been the most wonderful maid service we have ever used. Our house sparkles after their visits. We also have pets and they have always made a moment to say hi and get our fur babies used to them as well. They tackle the base boards, move furniture to chase the most elusive dust bunnies and ask about cleaners or other items if using anything new before applying. Cannot say enough great things. Also not sure how they make the bed and throw pills look so nicely arranged (I can never get those to look that good), but it's a nice treat at the end of the day after they've done a cleaning. If you're looking for a reliable service and great people, give them a call!

I must say this is the best cleaning service I've used! I'm very particular and this company…read moreexceeded my expectations! I requested the same crew of ladies each month and the owner sends the same crew without any issues. The ladies work fast and cleaned my house thoroughly. They also make sure they use the right products for whatever they clean. I also love that a reminder is sent to confirm cleaning! The crew is always on time!!! I highly recommend Rocket Maid Service!!!!

Update: from 5 to 3 stars. Organization and time management in regards to appointments appear to be…read morelacking greatly over the last 3 months or so. I experienced several occasions where a scheduled appointment would be changed at the eleventh hour. In January, I was notified around midnight that my cleaning for the next morning would not occur. In February, I was notified once again but my scheduled appointment was honored and he actually mentioned that he thought he was fired. Something I didn't give much thought to until March when I received a message that the appointment booked about 2 weeks in advanced would need to be changed due to a scheduling conflict. The notification of course came around 10pm. Less than 12 hours before the expected appointments time. I asked why and the response was that he did not see the calendar until now. I thought about this and realized there is a lack of accountability here and a growing trend of unprofessionalism I no longer wished to condone. I hope they are able to recover from whatever is the cause of this and wish them the best of luck.

I liked Ronny, the owner of this company, but the man he brought to install the ceiling fan in our…read morenursery did a terrible job and left a teetering ceiling fan in a room where our baby is to sleep. After explaining my concerns to Ronny (I could see that the ceiling fan was shaking) he told me that the fan just needed to be balanced but he wasn't sure how much that would cost to do. He guaranteed that the fan was safe, however. I suspected that this was not the case, and so I called our electrician to come out. It was revealed that instead of securing the fan with a box, Ronny's man screwed the fan into a piece of wood with cabinet screws, leaving the fan in danger of falling out any time it was turned on. We are getting the problem fixed now, but I cannot recommend this company for anything electrical. I reached out to Ronny after he left to tell him of my disappointment, even asking if there was a job that he did really well that he could do so that he can try to give me better representation of his company so I can leave a better review. He told me he would have another of his technicians call me but that was over a week ago and I have not heard from them. At this point, time is up and I must review him based on the info at hand - a poor, unsafe and now expensive job indeed.

Loved their work! Left my home sparkly clean, and smelling good. Most importantly sanitized all…read morecommon areas as requested. Definitely recommend 100%.

I love the service that I received from Sweet Gleams. I could tell they were very professional from…read morethe beginning with the appointment confirmation and updates. The lady who came was so sweet. She paced herself very well in the four hours. She even organized my dog's toys which I think was cute. The house looks and smells great. I am glad that it doesn't have that harsh chemical smell. She made my shower look like new. I will be using them again... thanks!

Sweet Gleams was awesome! Carlamis was professional, attentive to detail, and took pride in her…read morework. Our bathrooms are spotless! Also, it's her business, which shows. It's nice to have someone who asks our priorities and took care of those first. My husband was very pleased as well. Carlamis wanted to make sure we were happy before she left, and we were, without any issues needed to discuss. Five stars!!!

Great service! I was very satisfied with the deep clean I requested for my 3 bedroom 2 bath house…read more The ladies went above and beyond with pantry organization and kitchen countertop organization. They far exceeded my expectations. Quote request and questions during scheduling were answered professionally and within 24 hrs. Owner did a walk through before hand to make sure any targeted or off limit areas were noted. She was very nice and professional. The price was great for the service provided. Excited to maintain a biweekly schedule with them .