Chani Jillian and Amanda did an excellent job they were friendly and professional and did a great job! made my holidays alot easier. Thank you and see you soon read more

An absolute joke of a service. I hired them to do a move out clean of my apartment, all they did was sweep and barely vacuum the carpet. They charged $360 for this service for two hours, and they probably only did 30 min worth of work. I lost my security deposit because they couldn't be bothered to do the bare minimum. read more

Great to have Yudisleidy back as our cleaner today. Always does a terrific job and a pleasure to have in our home. read more

BUYER BEWARE: THE EMPLOYEES OF THIS COMPANY ARE HANDING YOUR CREDIT CARD INFO OUT TO WHOEVER CALLS. They were having a problem with my card so I called to resolve the issue. In doing so, the moron employee on the phone read me the entirety of the details of someone else's credit card number that was erroneously attached to my account. She read the entire number, expiration, and CVV. WTF? Told the employee that she needs to be careful just reading credit cards over the phone to people they don't belong to and she essentially said "oops! sorry!" Cancelled immediately because I am not trusting these idiots with my credit card information, and you shouldn't either. Now I have to scramble for a move in clean before furniture gets delivered to my apartment tomorrow. Absolutely incredible display of stupidity. If your credit card has an expiration of 12/25, call these losers to make sure it wasn't your credit card that got leaked to me. Got called several times after all day as I'm dealing with trying to move into my new apartment, as well as clean it because I was forced to cancel these buffoons. The manager, Claudia's response was incredible. She said, verbatim, "our records are secure," after admitting to me that they kept someone's full credit card information on a slip of paper for anyone in the office to see, while leaking it to an unknowing member of the public. Secure? Give me a break. Apparently they normally only can see the last 4 digits of a CC number, but someone "wrote down" an entire credit card by mistake. Fishy. Before Candace replies "we don't have a record under your name!" the cleaning was under "Jack R." read more

I have no complaints or issues with the service that Maid Pro provides. Their staff is top tier, professional, and courteous! Haylee and I laughed so much because she couldn't believe I am a Glam-Ma . Yanelda was sweet as well. I always try to bless those who provide a great service to me and mine with something and they were so appreciative. See you ladies soon read more

I had a few spotty services initially, but after calling the office and speaking with Amanda, my concerns were fully understood and addressed. Amanda assured me she would send someone fantastic for my next service to focus on the specific 'hotspots' I mentioned. Sure enough, later that week, Dilaimary Lopez arrived! From the moment she walked in, she radiated both warmth and professionalism, making me feel confident my home was in great hands. Not only did she take care of every area I pointed out, but she went above and beyond, leaving my floors spotless and my home sparkling. I'm incredibly grateful for her attention to detail, and I look forward to having her back for my next service! read more

I have been a client for a while and love the 49 point checklist. Yudisleidy, Kylie and Diane do a great job of working together to ensure everything is completed and always exceed expectations. read more

I am so happy with my cleaning service from MaidPro, they were able to customize the services for what I needed and the booking process was quick and easy. Aryam Merced was fantastic and did an absolutely amazing job, paid attention to detail and took great care of each room. I'll definitely be going back for future bookings. read more

If you are looking for a poor quality cleaning with employees who are inexperienced and cut corners and terrible customer service overall, look no further! I wasted my time and money ($355 to be exact) on this company. What attracted me to this company initially was they were the first to respond to my request for a quote. Their responsiveness at initially gaining your business, is not the same responsiveness you'll get once you've scheduled a service. One of the red flags was during the day of service I received several calls (voicemails) indicating service couldn't be rendered until forms were signed which they JUST sent that morning vs a week or more prior when I scheduled the service. Whatever the case, I signed the forms so they could show up. My husband was home and let them in. When I got home, I was inconvenienced by them parking in my driveway (most service companies park in the street not in front of your garage in the driveway). I entered my home and met one of the cleaners who didn't even greet me hello. They were done upstairs and were working downstairs. While I was upstairs I noticed they didn't vacuum the carpet in a large area and didn't clean the bathroom counters (my husband's shavings were still all over the counter and around the faucet). I immediately went downstairs to tell them so they could correct the issue on the spot. Once they left, I noted at least 15 or more things they missed from their 49 point checklist (tub tiles not cleaned, surfaces/furniture not dusted, frames not dusted, mirrors/glass not cleaned in bathroom, range hood not cleaned, cabinet fronts not cleaned, lamps not cleaned to name a few). In addition, this was supposed to be a deep cleaning not just some minor spot cleaning here and there. Ultimately, they cut corners, had bad work ethic and were lazy. The areas they did dust, they did not move anything to dust underneath (like pictures); they just dusted around it. In addition, they used a sopping wet mop and left puddles all over the WOOD floors. I called the office immediately after to schedule a re-clean of those areas and tell of the poor service, which they assured me they'd be here from 11-2 to correct all issues. The next day, 2 came and went. Finally, I received text saying they were late. I called them and was notified they were stuck in traffic and would arrive after 4 (2 hrs after they were to arrive). I told them cancel the service, I no longer want to do business with them. The general manager came on the phone rudely with an attitude and was armed and ready with excuses. Telling me they're human and make mistakes. I responded with over 15 mistakes? I can understand missing a few items but not 15 or more. At that point, I told the general manager I wasn't going to continue an argument with her over the phone since I had already wasted too much time and money with her company. She was highly unprofessional and was unapologetic of the incident; rather, she was full of excuses and claimed to want to make it right but at their convenience and my inconvenience. Ultimately, I will take the loss and walk away from this company altogether. If you can help it, don't take your chances with this company unless you want a mediocre result with terrible management and customer service. read more

MaidPro - Area not dusted/cleaned at all! And this was supposed to be a deep cleaning? - Home Cleaning Near Me - Tampa, Florida

Rachel K. and Allyson came out as a Team and did an amazing job. We are moving and falling behind on our schedule and the help was exactly what we needed. They were wonderful!!! read more

After reaching out to a number of cleaning services, maidpro got me an estimate the quickest. The woman on the phone was very thorough and was able to fit me in the same day! For a Move-in Deep Clean I was quoted for 4hrs for 2 cleaners at about $285. I gave my CC and was given an ETA of 2-6pm for the cleaners. Also had to sign some paperwork online. So far the experience was great. The cleaners arrived at about 5:21pm and started upstairs. They finished upstairs and made their way downstairs. We noticed the windows weren't wiped down and asked if that was something they were going to do, as they stated they were done with the upstairs. After some discussion one of the women went back upstairs to wipe down the windows. (I guess they said they don't normally do windows however it did state in the contract I signed earlier that day that the inside of windows were a part of the cleaning.) At about 6:27pm they were already packed up and walking out the door (after we signed the paperwork and tipped, of course). After they left we started noticing little things, the floor in the office was still dusty, the stairs handrail wasn't cleaned at all, etc. They did do a great job on the toilets, mirrors, and kitchen though. In the end I may try them again to see if it was the team that was sent versus the company as a whole. It could have also been that it was the end of a very long work day for them and we were their last home; which was probably the case as it was the week of Thanksgiving. Also, the women were very nice and respectful. Lastly I sent an email the following day to find out the final amount to be charged. No one responded so I called in. I was first told that they understand the cleaners were here for an hour however they would charge for the 3hrs. After some discussion I was told my final amount would be about $150. Less than what I was quoted, but still unsure if the job done justifies the price. Wasn't impressed with the level of cleaning or felt the house was really clean after they left, but if I try them again, I will update my review. read more

I worked with them in Tampa fl great company to work for.there very organized and keep you working even great costumers to work with .

I have been using MaidPro to provide monthly house cleaning for the last 5 or 6 months and have found their service prompt, efficient and pleasant. They always call to set up a day and when the employees arrive they are ready to go to work. They leave my house clean and smelling fresh. They are also nice people too. read more

I didn't get the names of the 3 girls that came out today, they were new, but i wanted to write a review on how wonderful they cleaned our office. WE have never seen outside bathroom look so good! You guys always do a wonderful job, this time was extremely clean and we really appreciate all their hard work! As usual we will always recommend MaidPro! read more

We had our first cleaning today with Barbara and she was great. Very friendly and efficient. My husband walked into the house from work and said our house is the cleanest it's ever been. read more

I've been a MaidPro customer if almost two years and was generally satisfied with their service. More recently we haven't been able to get the same cleaning professionals and a lot of different people are coming through our home. Quality of cleaning is inconsistent and it's rushed when they send three people. We would also normally get a courtesy call of the next monthly service on Thursdays and it was late last month and we ended up missing our service. We received a $200 charge and no follow up the following week. When I called to follow up, no solutions were offered and I've cancelled my service. If you're considering MaidPro, I'd recommend checking out other companies. read more

I have been with MaidPro for several years and have always been satisfied. When I need to change a date they do everything to make the change. Takeisha Poole does a wonderful job every time. read more

i will NEVER rehire! my family employees maidpro for many years and they stole my airpod's and shi*t talk med me in my own home loud enough for me to hear! read more

Terrible service, cost insane amount for a basic cleaning and they barely clean. Cleaners cut a massive hole through the wall of my paint and then giggled and mentioned it was there before they got there which is false. They offered to send a handyman which said would be there in 20 minutes and took 4 hours to respond after and then ended up not coming back. Save your money and spend 1 hour cleaning and you'll get the same result read more

I called yesterday for a last minute deep cleaning. Julie did a great job describing the process and getting everything set up. Barbara V. came today and did a FANTASTIC job. Everything was so clean and organized!! Super glad I did the tri monthly service plan!! read more

very very satisfied. Loved the checklist provided as to what was done. special kudo to DESTINY who did,my home for the second time. I definitely want her back. read more

Kimberly and Magdalena were great. Quick, clean and efficient. Beautiful work. Smells so fresh. read more

MaidPro - Stunning job by Kimberly and Magdalena! Great way to kick off the month with a clean home. - Home Cleaning Near Me - Tampa, Florida

MaidPro of Tampa has been providing my home cleaning services for about a year now. The service I consistently receive from my Pro "Alecia" is one of the main reasons I trust MaidPro with my cleaning needs. Her attention to detail is excellent. She is very thorough and professional and has a kind and friendly disposition that makes us feel very comfortable when she is in our home. Top notch cleaning by exceptional staff is why I recommend MaidPro! read more

Beware! Crew does not speak English, so unless you speak Spanish, you cannot communicate with them. They only have a couple good cleaning staff, so if you are lucky and the right cleaners to come out, you may get what you pay for, if not, then you will probably need to clean the house yourself after they leave. Today the crew skipped the kitchen and as they were leaving said they didn't know they were supposed to do it. Poor leadership, poor management, poor training. Huge waste of our time!!! read more

My first experience with Maidpro was in 2021 when I was moving out of a rental house. I ended up having to have them come out two additional times because basic things like kitchen cabinets and around the microwave weren't cleaned. After 3 times, I finished cleaning the house myself and let them know I was disappointed with the service. They gave me a two hour credit as an apology which was definitely appreciated. Fast forward to this year, we're moving out of our rental home to move to a new state- I call to use my two hour credit for a move out clean. I had to have them re-write the contract four times because she was only correcting one mistake that I would mention at a time. I only asked them to clean the kitchen and our two bathrooms and if they had time to mop the floors. When my landlord went to check the property she said the cabinets hadn't been cleaned out in the kitchen, and the oven not stove had been cleaned. I called to discuss these issues with them which is when they decided to inform me that the oven and refrigerator are extra charges. I asked why that wasn't disclosed when I asked for the kitchen to be cleaned for a move out clean and the lady just said "I don't know". I asked if I could have them come back out and clean the cabinets and if I could just pay the extra cost for them to clean the oven and refrigerator. They now inform me that I can only get that service if I pay for a minimum of three hours of cleaning. I remind them that they didn't inform me and asked again if I could just pay the extra charge since I wasn't notified and they say no. I let them know what a frustrating experience this has been and she just says "I know". I'm now having to pay a separate company to come out just to clean the two appliances. I would have never even used the credit if I would have known what a headache the whole process was going to be. They also left all doors to the house unlocked upon leaving. read more

There were items missed during my first scheduled cleaning with MaidPro, I contacted them and they corrected this immediately and sent out La-Nisha the very next morning. La-Nisha did an excellent job cleaning the missed items, she was prompt, listened to my concerns and cleaned beautifully. She went above and beyond and made sure I was happy with everything before leaving. I would like to request La-Nisha for all of my future cleanings. read more

I am on a monthly service with maid pro. I had my first service a little over a week ago. I recently had surgery and it's hard for me to clean like I used to so I figure I would keep up with the house and have maid pro help once a month. After seeing how the home came I'm going to keep them even after I'm fully recovered. It was so nice to sit back in a deep cleaned home and enjoy it without having to do it!! They did a great job and were very nice and respectful. I'm already looking forward to my next cleaning. read more

0/0 DO NOT SIGN FOR A MEMBERSHIP WITH THEM!!! They charged my card $220 A week before my appointment! the did NOT notify me telling me they are charging me early for my service! and they refuse to refund me that is FRUAD!!!! This is a FRAUD LED COMPANY! do NOT get a service by them!!! The maids are rude and so are the receptionist JULIE & JENNIFER!!!! read more

REVIEW FOR DANYEILLE & BRIANNA - So I've been with MaidPro for about 6 weeks now and we had two new girls today. I've always been happy with the service but this time it was a million times better than it has ever been. I definitely want them to come back next time. They touched on every single thing I needed clean and then some!!! read more

Once again, Maid Pros Tampa has made me feel like a "Queen" with their services. You all know, everyone can appreciate a clean house, but what is better than a clean house? A clean house by Maid Pros Tampa! I have been a client of Maid Pro Tampa for a few months now. I have had mostly wonderful experiences; the employees are always personal and professional. The supervisor, Julie - is so accommodating. I initially requested to have cleaning services on Fridays and Julie has ensured that I would receive services promptly. With every cleaning experience, Julie has always been there to answer any and all of my questions. This morning was no different. Julie phoned to "check-in​" with my most recent cleaning experience and to ensure I was happy with the future services. Julie parented my "reclean" would be spectacular ... and it was. My cleaning experience was with Cynthia. She came right over, just as Julie promised. Ladies and gentlemen, Cynthia is amazing! I had no idea that a seemly, total stranger could make me feel at home - in my own home! But, Cynthia did. She made me feel like an old friend that hadn't seen me in years. The long and short of it, Cynthia treated my home with "white glove service." Cynthia asked what I wanted her to focus on. We had a candid moment where my hand was on cabinet in the foyer and she laughed and said "that's dust, and it just fell right on your foot! Don't worry about it! I will take care of that for you, no problem, Cynthia said." Cynthia made me feel good about how hard I work, and my lack of time I have to keep up with dusting and moping. The best part, she did it with a smile. When I came back home, she was all finished up. My home smelled clean, looked clean and my pugs were sound asleep on their doggie bed. I am grateful for Maid Pros Tampa! Kudos and thank you for all you do. You make my life easier, and more comfortable! All the best, Dr. Jenice Armstead, Navy Veteran Assistant Dean, Hillsborough Community College www.jenicearmstead.com read more

I love these folks at MaidPro! They work very hard to please their customers! I have always felt they are reliable, trustworthy, and part of a great organization! I highly recommend them to any homeowner who needs that extra support to keep your home looking beautiful! Thank you Team MaidPro! read more

We have had a very good experience with MaidPro Tampa. Heather E. does a wonderful job on our place, as did the previous pro that came. I like that you can request the same person each time, or someone new! I come home and I don't feel like someone has invaded my space, and it's so clean and fresh. Life is busy and maidPro helps me keep my sanity. Julie has always been very responsive and understanding when needed. Thank you so much for your services! We appreciate all of you. read more

After extensive calls and arrangements the cleaner did not arrive during the two hour window that MaidPro agreed to. Calls to MaidPro provided two different explanations neither of which was acceptable. read more

NOT MILITARY FRIENDLY!!! Before pcs'ing I hired maidpro to complete a simple move out clean. They took advantage of my short term moving schedule by requiring me to sign all documentation prior to them starting a cleaning. This included a form which stated the cleaning had been completed and I was fully satisfied. I get a call a couple days after my "cleaning" from my landlord saying the property was filthy and i wouldn't be receiving my full security deposit. I contacted maidpro and they were extremely rude and refused a refund despite having multiple pictures of their negligent cleaning service. I will never be hiring them again and will actively be speaking out against them. Their business practices are predatory. If you're military, look elsewhere. This business is overpriced trash. read more

Total rip off. $$$ for what? Had to call back to fix the many issues. Was charged more money. In my opinion go with a word of mouth company

I had an outstanding experience with Julie through Maidpro. I am expecting a child in a few short months and I usually just have Maidpro come approximately every 4-6 weeks, but because of my pregnancy and expecting guests I decided to have a deep clean done. Unfortunately, I was not satisfied with the outcome of the clean as specific tasks I requested were not completed. I spoke with Julie after hours about my dissatisfaction and she was kind, understanding and made sure I felt reassured that I would have the non-completed tasks taken care of and in a timely manner. I was throughly impressed by her professionalism and I will continue to use Maidpro in the future. read more

They did an amazing job! I needed a one time cleaning as a surprise for a friend. They were able to fit me in the schedule with my limited availability. The woman came out and were quick and thorough. Curtesha Cousin was beyond incredible. I would request her every time if I could. Kailey Raulerson and Tatiana Walker were also really wonderful. I appreciate the work they did, it was gift for someone who really needed it. read more

On 12/09/2020, 3 maids came to my vacant residence for 5 hours worth of labor for a move-out cleaning. After 90 min they left and the only things completed in the house were 2.5 bathrooms, all of the rooms (except 1 walk in closet) were vacuumed, and the fans were dusted. None of the baseboards or blinds were ever touched. The cabinets in the kitchen were never touched and all of the tile flooring downstairs was never mopped. Per the contract, baseboards, blinds, windows, and kitchen cabinets were supposed to be included in the cleaning. The time slot for the maids to arrive was 8am-4pm. They did not arrive to the residence until 6:45pm. Considering the house was completely empty (3 bed, 2.5 bath), it was very disappointing to see how poor of a job 3 maids did in 90 min. Being a first time customer with this company, I would not recommend this company to anyone else or use your services again. read more

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They were on time and did a fantastic job cleaning and disinfecting our house prior to move in. Highly recommend. Will use again!

We used the services of MaidPro for the first time yesterday (in-laws are coming!!!!) and we were very pleased with the work Yolenny, Matthew, and Lily performed. I almost cried bc of the amount of work they got done! As you can see from the pictures my youngest son decided to test the waters on his own(not really, he's just a mess period) & the outcome was AWESOME! They worked well together in accomplishing the tasks which is nice. I would definitely request the trio again when we need cleaning services. Yolenny, Matthew & Lily were very pleasant to interact with. read more

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