Excellent customer service. Mr. Slater and his staff are always friendly and extremely helpful!…read moreI've worked a lot with Christy this year as I've moved, changed/added policies, and also had to go through the claims process. She has been particularly valuable as I work through the claims process and adjust policies.

This is hands down the worst insurance agency I have ever dealt with. My negative review has…read morenothing to do with claims, as I have had none. It's poor customer service and a comedy of error after error, costing me hours of my time to fix. Some of the most amazing errors are getting a policy with the wrong address for my home owner's policy, them saying they were going to cancel my other car insurance but never doing it, making me wait over a month to get a refund for over $1000 that was owed to me, gosh, the list goes on. You need to avoid this office at all costs.

Very professional and helpful, Andrew helped me a lot and answered all my questions, giving the…read morebest home and auto insurance quotes. I definitely will recommend it.

Zacharias Insurance Agency…read more https://www.yelp.com/biz/zacharias-insurance-agency-elkridge 5 star The best insurance-related phone call I have ever had. Mr. Zacharias made sure to explain everything to me, which I appreciated as a new driver. He was knowledgeable, and made sure to get me the best deal he could. I'm saving over $1000 a year by switching to Erie through Zacharias Insurance Agency. He also made sure to send a letter to my old insurance company asking to cancel my service with them, and the letter included a request not to be solicited by phone from them!

Mr. Sigur and his team are the best insurance team I've worked with. They responded to all…read morequestions accurately and quickly even the request is for a refund due to moving out of state. I really enjoyed having Keith as my StateFarm agent since day 1. I would highly recommend any State Farm insurers who live in Columbia/Ellicott City using Sigur as their agent!

A couple of months ago I walked into Mr. Sigur's office in an attempt to get a quote for Auto and…read moreRenters insurance. I had been with my last insurance co. since December 2007. I walked out of this guy's office completely switched over to State Farm and saving $50 per month/$600 per year on both Auto & Renters combined! What prompted me to write this review is the level of service I have received from this particular State Farm agent. I walked in when he was about to close up for the day and he stayed longer for me. Also, anytime I make a change on my policy online, he personally contacts me to verify the changes and to let me know that they are approved. Great value. Great service. Thanks Keith!

I have had my insurance with Harders Financial Group for over 7 years now and I could not say…read moreenough about how happy I am to have placed my trust in them. They are always looking for ways to save me additional money on my insurance- and this past year, Josh saved me several hundred dollars for the YEAR and I even got better coverages than I had before! Will definitely recommend them to my friends and family to them!

The service is so bad. I would cancel my insurance policy with them. They contract with cheap…read moretowing company and has many repetitive errors in towing giving wrong addresses and being towed to a different site and not letting us know has happened and blaming us for giving wrong addresses. The guy whom came to pick up the car was rude too.

I cannot explain how INFURIATING it was dealing with "Andrew" on the phone today. I just paid my…read morepremium, then we got hit with a $400 bill, ONTOP of not having access to our accounts for over a month due to Eries system wide outage. I was calling in today asking about the bill and trying to decide if I wanted to stay with Erie or switch companies and the guy kept repeating "well we close in 5 minutes" or "well I can do that tomorrow, we close in 4 minutes". Like I get it I work a nine to five too but if a customer calls in with a question about a random bill for almost half a grand you should answer the damn question. Andrew was rude, impatient, and had the most useless answers to my questions. The agency is not available after hours or on weekends so I would advise not insure with them.

We worked with Kristen to get quotes and sign with a new insurance company. Kristen was very kind,…read morevery patient, and willing to answer every question we had. She didn't pressure us and she allowed us the time we needed to make our decision. She was thorough with asking about our needs and making her recommendations. Highly recommended! Thank you, Kristen!

These ladies are terrific Perfectionists and we trust them 100 percent with our insurance for cars…read moreand home and always happy to see us when we stop in

Eichhorn insurance agency is an excellent insurance agency to be connected with. The ladies in the…read moreoffice are very personable with GREAT customer service! I would definitely recommend this agency for your insurance needs!

I have been with Lighthouse Insurance for almost 10 years. They ensure my primary residence, my…read morerental property, and my automobiles. In fact, just today my mother switched insurance providers to Lighthouse Insurance as well. The staff is amazing. They are incredibly knowledgeable, and very personable and friendly. I never feel like I am bothering them or asking a stupid question if I reach out. They are very responsive and also work very hard to make sure that you are getting the best coverage available for the best price. Lighthouse Insurance is under the Erie Insurance umbrella. So you were getting all of the benefits of a large provider, but with much more personalized service. I cannot recommend them enough!

Thought I found a good thing when I started doing business with Lighthouse. Things changed when I…read moreneeded to make a claim. The staff is great, but the principle was decidedly unhelpful, unknowlegeable and unprofessional. One call to another provider and I am now saving approx. $1,400.00 p/year. Beware.

This review is WAY overdue for which I apologize but it needs to be publicized because of the above…read more& beyond customer service that I received by the State Farm office of Mr. James Clark. Last year, I was on a trip to Key West, FL and had someone hit me while I was legally parked waiting for the famous Key West sunset. The well known nationwide insurance company of the at-fault person was very bad in handling my claim and the repairs to my vehicle. Because of my great relationship with State Farm, I called Ms. Mary Goldberg at my agent's office and told her of my predicament. From that moment on, I had daily contact with Mary which involved at least a half dozen calls for the next few days where Mary constantly told me "I would advise you to do the following" over and over and over. Mary also expeditiously sent me whatever policy documents could help ease my difficulties. But what I'm most grateful for is that although this claim was not something that State Farm had to do anything about as it wasn't my fault, Mary never hesitated to provide me assistance, call me back immediately when I left messages and, as I mentioned before, she willingly volunteered to provide me advice as to what I should do, even if that bad insurance company told me that I couldn't do it. For example, the claims department would tell me one thing and Mary would tell me to call the claims adjuster DIRECTLY and let the adjuster know that this was unacceptable and that what I was told by the claims department doesn't make sense and is basically punishing me when the accident wasn't my fault. (I'm happy to give the outrageous details to anyone interested). But for the sake of the length of this review, I just want it known that EVERY SINGLE piece of advice that Mary told me, I followed that advice and EVERY SINGLE TIME I WON the dispute with that horrible insurance company! This shows me that at State Farm, I'm not just a client but employees like Mary Goldberg treat me like family! I hope that State Farm truly knows what an INCREDIBLE employee they have in Ms. Mary Goldberg. If they don't, then they need to read this review. Thank you Mary for ALL your help. I would have most likely cursed out that horrible insurance company if it wasn't for you which I'm sure would NOT have helped my cause! Instead I just followed your lead and everything was resolved as well as could be expected! You are a true blessing! My sincere apologies again for the delay in posting it! :(

I had the miss fortune of my policy being written with James Clark's swindler, cutpurse, marauder…read moreinsurance agency. James Clark and his cohort of misfits are not trustworthy they are wolves in sheep's clothing in the business of plundering your bank account. If you are in the market for any type of policies do yourselves a favor and look elsewhere unless you are interested in being fleeced by James Clark and associates!. If you currently have any policies with James Clark I implore you to take the time out to obtain estimates & due diligence with other insurance providers as I am sure you will notice dramatic savings. In my experience I found James Clarks pricing to be highly exaggerated and unfortunately for me he had taken advantage of my family and I for years.