Used to use this branch often due to its convenient location, but no longer. It appears to have…read morechanged owners or management. Seems to be staffed entirely by the same borderline fraudulent family now, for the worse. Twice now I've gone inside for Amazon returns, and they try to upsell me on purchasing an additional box or bag on a return that is already packaged by me. Or they try to sneak in some other nonexistent fee on a free return. Presumably trying to catch someone off guard and make a few extra dollars. They use the terms "unsafe", "necessary", etc. to put unnecessary pressure on you to impulse buy. I find it extremely dishonest, and will go elsewhere for shipping needs. Not like there aren't half a dozen other locations within a mile. EDIT: If you are able to ship it regardless without issue, please feel free to remind your employees that that is an option. Thanks!

Tried to make Amazon return at this location. They insisted that I pay a fee. Upon contacting…read moreAmazon they said this is not the policy and Amazon made good on the charges store. I call back to speak with them about this and they were as rude as they were when I was trying to drop off, won't go to this again

A locally owned, friendly place to get things mailed. We were mailing stuff to our Airmen and they…read morewere so helpful. Please support this young couple in their business.

I don't typically go out of my way to give non restaurants a bad review. But this place is truly…read moreawful. I have stood in line countless times while workers just fiddle around instead of helping customers. It has gotten to the point where I have to ask to be helped. They have never messed up my order or anything. I just dread coming here so much because of the slow service.

Sent my mother here to get passport renewed and the workers seemed uninterested in helping. So the…read moretold her we don't know anything about it. Go online and do it yourself. This is why I go to ups. This place has terrible customer service!

Denise was genuinely kind during our short interaction. She was amazing! I will definitely be…read morevisiting again.

I spoke to someone on the phone about getting a presentation printed last minute because it said it…read morewould take 3 hours online, and she told me she would have it ready within the hour. Great service, and I appreciated the rush! Documents look great

No direct shipping anymore. Have to use a agent at a big…read moreprice increase Not a good idea.

13hrs waiting for a package to be delivered that of course never arrived, as usual So now I'll have…read moreto wait another three days until Monday. incompetent, UPS is almost as bad as the USPS these days. FedEx is wheee its at. Take some lessons, yall Suck.

This is a great place to get shipping supplies, drop off returns, and ship packages out. They…read morehelped me ship a birthday gift; a cost effective option was suggested and the delivery happened on time - that's what everyone wants from a UPS store. Give them a try.

I had to go back to this place to drop off a prepaid box. Label was ready, they just had to print…read moreit. Seriously... they charged me $3 for the label I'd already purchased from UPS.