I don't typically go out of my way to give non restaurants a bad review. But this place is truly…read moreawful. I have stood in line countless times while workers just fiddle around instead of helping customers. It has gotten to the point where I have to ask to be helped. They have never messed up my order or anything. I just dread coming here so much because of the slow service.

Sent my mother here to get passport renewed and the workers seemed uninterested in helping. So the…read moretold her we don't know anything about it. Go online and do it yourself. This is why I go to ups. This place has terrible customer service!

Used to use this branch often due to its convenient location, but no longer. It appears to have…read morechanged owners or management. Seems to be staffed entirely by the same borderline fraudulent family now, for the worse. Twice now I've gone inside for Amazon returns, and they try to upsell me on purchasing an additional box or bag on a return that is already packaged by me. Or they try to sneak in some other nonexistent fee on a free return. Presumably trying to catch someone off guard and make a few extra dollars. They use the terms "unsafe", "necessary", etc. to put unnecessary pressure on you to impulse buy. I find it extremely dishonest, and will go elsewhere for shipping needs. Not like there aren't half a dozen other locations within a mile. EDIT: If you are able to ship it regardless without issue, please feel free to remind your employees that that is an option. Thanks!

Tried to make Amazon return at this location. They insisted that I pay a fee. Upon contacting…read moreAmazon they said this is not the policy and Amazon made good on the charges store. I call back to speak with them about this and they were as rude as they were when I was trying to drop off, won't go to this again

This really isn't the best Office Depot at all. I go here because it's close to my small business,…read morebut I have to say it's definitely a let down. I have had strange instances over the past couple of years where an employee could have found me the same desk that I wanted at another Lubbock location, but instead chose to order it. After ordering it the main company promised it by the end of the week and then I get notified that the desk would take up to three weeks to arrive. Fortunately, after calling the local manager he apologized and got a replacement at the Slide Rd. location set up for me. Another instance of problems was very unusual. The cashier printed my receipt as I requested but instead of handing it to me, he just tears it in half and throws it away. I asked why did he do that, I have a business and need it for taxes. He looked confused and said he didn't know what to do. I asked him to give me the two halves and I'd tape it back together. Today I purchased printer ink and air freshener and instead of the cashier telling me that I had unused rewards, she just rang it up and now I received an e-mail notification that they are about to expire in a couple of weeks. I could have used them today and saved some money. This location is just weird and frustrating. Don't go there for office supplies, especially if you run a business. I think I've hit the end of my patience with these folks.

Have been to this location 5 or 6 times and I am always so disappointed. I think I will drive a…read morelittle further and try another location next time. On most recent visit I placed an order in the print department for a small job that they said would take 2 hours. I arrived back 2 1/2 hours later and the employee indicated he was too busy and had not started my job. I went back later that evening a little before closing and it was still not ready. This store is VERY understaffed, the staff that does work there is almost zombie like, they do not greet you when you arrive, keep their heads down until you are the next customer and Management should require employees to wash their hair. Two of the men working there (on up front at cash register & one in print shop) had greasy hair that was obviously dirty. The young man in the print shop also smelled badly.

No line when you use the drop box for pre-labels returns/shipments. Always plenty of tape, pens…read moreand parking. This location is the best !!

This is by far the best UPS store I've ever used! Adrian, Angelica and Makayla are wonderful. They…read moreare friendly, knowledgeable, hardworking and pure blessings! I can't say enough about this place!

Stacy is an amazing designer! She always works the hardest to make what you need, for your…read morebusiness, into something you'll love too! If you need any type of advertising for your business (cards, website, social media, logo, etc.) she is most definitely who you should go with!

Stacy is absolutely amazing!! She has revamped my entire business. I went from very animated to…read morevery professional. She came up with a wonderful new logo, she is helping me put together my website, puts new advertisements out every week, and new business cards. She has done so much for me. She is a great person to have on your team. Highly recommended!!

Not Recommended!!! Very slow turn around time. They will…read moresabotage your business operation. They are not only printer in this country. Find some one else. When I placed my business cards order the sales person told me, I can get them by next weekend. Of course I didn't get them. My cards were not even printed yet at that time. Then, the same sales person told me my cards won't be printed after 7 days business days later of my proof was approved. I'm still sitting and waiting for my business cards after 17 days later. I'm very disappointed. Their price is higher I should have ordered at overnightprints.com

From the owner: As national commercial printers--or, more accurately, as marketers who work through print--we…read moresettle for nothing less than creativity, consistency, quality, and exactly what our customers want. Whether your needs are printing, graphics installation, warehousing, mailing, kitting, fulfillment, creative services, or web-to-print solutions, we've got the goods, expertise, and bandwidth to create stellar results for our diverse range of clients.

This is a great place to get shipping supplies, drop off returns, and ship packages out. They…read morehelped me ship a birthday gift; a cost effective option was suggested and the delivery happened on time - that's what everyone wants from a UPS store. Give them a try.

I had to go back to this place to drop off a prepaid box. Label was ready, they just had to print…read moreit. Seriously... they charged me $3 for the label I'd already purchased from UPS.