I brought in a Amazon return It had two boxes he told me it had to be in one box I said this is…read morehow it was delivered He Said not my problem He said he could sell me a large box or I could tape the two boxes together. I ask if I could use some tape he said no I could purchase some what happened to common courtesy.

Expensive and you are on your own with follow up if any problems. No one answers the phone and the…read moremailbox is full. They really don't want to help you once they have your money. The tracking is terrible: my package was out for delivery, then flipped to "On the Way." Attempts to contact the store or UPS went nowhere. Can't talk with a human. The voice systems redirect you elsewhere. I have very little confidence in this business. Will not use again.

I have been using Postage Express for several years now and more recently I can say there is no…read morebetter place to do business. John, is fantastic. He is a professional and goes out of his way to assist and get the job done in the best possible way. I have had several opportunities lately to recommend Postage Express and I am happy to give John's name. Thank you to Postage Express and to John in particular. Linda

The customer service here is ALWAYS so wonderful. They are very personable, pleasant and helpful…read more It's so nice to walk into a business and be treated well and respectfully. They are my go to for all my shipping needs.

Great shipping drop off service and friendly staff. The place is well located and good amount of…read moreavailable parking spots

This place has been a life saver when I've needed to drop something off to ship, make a copy, get a…read morenotary and scanning and sending a document when my computer has been down. There is usually only one person working, so be patient when you are in there- the guy who is usually in there is quick and efficient, so you aren't going to wait long.

It's a shame one of the best companies in the United States is now one of the worst. I've had…read morenothing but problems with FedEx for the last year and would be very surprised if they're still in business in another year. Their policies are horrible, they are not customer oriented as they once were and now seem to Delight and pissing customers off. Their customer service Representatives are like all the rest and that big building in Dubai where they read Scripts and try to placate customers with stupid answers that no one even can understand. I'm sure Mr Smith would be totally dismayed that his business had degraded to this level. He worked most of his life to develop a well-honed, customer oriented delivery system they got packages where they were supposed to go when they were supposed to be there. FedEx is anything but that at this point, even the USPS, with all their bureaucracy seems to be doing a better job than FedEx. They've got the long distance package movement to a science, but their local delivery is absolutely miserable. If I have a choice of how to have anything delivered, I will choose any other service over FedEx at this point. They are horrible and it is such a shame!

Packages are continually delivered to the wrong address. Photos of delivery have shown at least 3…read moreseparate locations, none mine. Case numbers and claims have been filed without follow-through. The vendors only deal with Fed ex, hence the problem. Routes are not run with consistent drivers, drivers tell me this will not be fixed. Our mailing address is correct but delivery address changes when it leaves the Mills River warehouse. Frustration and anger are the kindest words to describe this terrible service. And why can't we speak to a person at the Mills River Office?

Hak is great, nice and helpful. Best service. Thank you!read more

Great convenient location and easy access from the 240. It's hard to find a shipper that takes…read moreFedEx, UPS and USPS. The owner/operator, Hak, is an incredibly kind and courteous man. He was very personable and helpful with my long list of shipping needs. So glad to find this place in the neighborhood!

I had left an article at a local hotel and needed shipped back to my home. The hotel recommended…read morePostage Express. Talking to Francheska we decided the best way to get the item back to me. I received the package quickly and at a great price. Francheska did an outstanding job in listening to what I needed. Great customer service.

I frequently use Postage Express to ship items for my husband- who works from home. I go to this…read morelocation- instead of the UPS Store - because I can bill his UPS account - which isn't possible at the UPS Store. Typically the same employee is working at Postage Express when I am there. This person is extremely slow and unhelpful. They seem to be becoming increasingly hostile towards customers- and I'm not the only one who has noticed. Use the post office or the UPS Store by Food Lion if at all possible.

worker was rude and not friendly Can't handle me taking a…read morecouple seconds to open an email to get my refund receipt. And speaking condescendingly to me for no reason. Go spread your negativity somewhere else

Friendly service from the young man behind the counter but the UPS prices to ship here, even UPS…read moreGround, are insane. I opted to keep my package and find a post office where a flat rate box is only $9 compared to a $20 price here. But the guy was certainly polite and helpful. They do have packing supplies here including boxes and envelopes and packing peanuts. Copies, mail boxes, professional printing. [Review 10370 overall, 136 of 2019.]

These wonderful people help me return things from Amazon. Amazon does have return labels! They're…read morealways friendly and helpful!

Had to FedEx a package and I made it clear I need signature on my package, turns out my package is…read morestill out for delivery and looks like no signature required! clerks please pay attention!!!

I realized at 6:02 in the evening that I needed to have large format prints for my job early the…read morenext morning. I called the UPS store in Black Mountain, knowing they close at 6:30. I spoke with Bobby, he gave me the store's email address and said he could print what I needed in a few minutes. He did not once mention the time or sound at all disgruntled. He had the prints ready for me when I arrived. He was both friendly and professional. Thanks Bobby for your great attitude and customer service!

I had a great experience with Samantha Reece, Print Manager, at the UPS Store in Black Mountain…read more She was helpful with each change I wanted to make and understood immediately what I was looking for. What a joy! I will definitely be back.

The costumer service was superb. The quality of the work was superb. The turnaround time was superb.read more

I've used Printville twice now to print out large manuals from my emailed pdf files. 3-holed…read morepunched and ready same day, no hassle friendly service.