An outbound shipment never left. I just found out from 6 weeks ago. Otherwise fast and convenient…read more But, I am concerned to see that I am not the only one who has reported issues. KEEP YOUR RECEIPTS.

rarely have we had any issues with this store other than a few of their folks are indifferent to…read moreunfriendly but for the most part they are efficient enough to do their job. Just don't go looking for a friend in this place unless you meet your neighbor there

New to the area and was lucky enough to find Bayville Postal Services…read more Cute store with helpful staff.

Very friendly staff. Convenient for all services. USPS, UPS, Fed Ex. No codes though.read more

This was a great experience. We need to send some packages and needed a notary. They were…read moreextremely friendly and efficient and the prices were very reasonable. O highly recommend.

Great service, very convenient, great hours. This business offers a lot of services at the most…read moreaffordable prices.

The first time I went there the people seemed gruff but I saw their dog and as soon as I talked…read moreabout the pup they perked right up. I figure days can get monotonous and customers aren't always the nicest. I've been in a couple more times and get quick and friendly service.

This place very expensive! Stopped in there to mail two small packages they charge me $40.00. I…read moreasked to ship it as inexpensive as a could. She didn't even show me my options. If you value your money. I suggest going a couple of more miles to the post office or the ups store. And to top it off the packages didn't get there for months.

They make sure your package is safely secured and delivered with a confirmation, giving you peace…read moreof mind.

They spent more effort in their comment then trying to help me. Look at the size of the item and…read morethe weight and then look at the box. They could have saved me money, but just didn't have the customer service in them. Then read their response. It's pretty bad when your 1 star almost equal your 5 stars. I guess it's what day or who you are dealing with that dictates that.

This store charges a label print fee even though Amazon says this is part of the service. I've…read moreonly had this happen at Delaware locations in Seaford and Dover. Print labels if you can, it will save you a few bucks.

You have great employee's , especially one named Jetta. She went above and beyond in helping me get…read morea heavy package into the store and she even lifted it onto the counter which astounded me. As I was getting it situated, she even returned my hand truck to my vehicle and stowed it away. She needs a raise or a bonus!

I made an appointment for notary services online for 10:30 I was sent a confirmation just to arrive…read moreand be told the notary does not arrive until 1pm when I pushed back and asked why this specific location required an appointment I was told by the one employee working that they don't have access to the website

My package was shipped out from Florida to Maryland on December 8th and did not arrive to the UPS…read moreaccess point til December 19th. Deb from the Aberdeen distribution center was the only person who reached out to help locate the package and made sure it was getting rerouted to the right store. Had it not been for her, likely this package would've never been delivered or sent back. The actual UPS customer service number was no help and could not tell me where the package was, only that it was "out for delivery." I had been in touch with Deb nearly every day until the package was located and properly redirected to a UPS access point. She was so sweet and helped remediate a very stressful situation! The UPS customer service number is actually useless and no one on the line could tell me what was going on. Deb and her team were the only ones who took the time to make this possible and luckily the package was delivered to the right location just in time for Christmas!

The people working here very nice and accommodating. However they do not know how to pack plates…read moreand bowls for shipping! I just received my package shipped from this location to my home in CA. Nothing marked fragile or glass on the box! Dishes and bowls not wrapped individually but piled together and wrapped together and no peanut styrofoam to cushion between pieces! I now have 6 pieces that are broken! I'm not sure if anyone in a supervisory role reviewed this packaging job it's so bad!! I will be calling tomorrow!! Not happy these items were from my mothers home who passed away last year.

They need to update their hours. Shows open Sunday 11-4. 6 of us were waiting outside. Finally…read moretried calling and voicemail says they are closed on Sundays. Even the hours on the door show Sunday 11-4

I have tried to be very patient with this location in the 5 years I've been forced to use it, but…read morethis location needs to work on staffing. There are at least 10 people in line at any point in time throughout the day and you wait a solid 20-30 minutes on a good day. They just remodeled but I don't see how that's going to help with any of the issues they have. Hire more staff! Have more people working the front counter.

Unbelievable and Offensive Experience at This UPS Store…read more I had an absolutely shocking experience at this UPS location. When I walked in, I immediately noticed a sign at the counter asking, "Do you believe in Jesus Christ?" The employee behind the counter then asked me the same question directly. When I responded honestly that I do not believe in it because of my sexuality, he proceeded to tell me that I would "burn in hell," that my sexuality is "not natural," and that I should "go to confession to tell my sins." He even added, "If someone was committing a sin, wouldn't you want someone to pray for you?" I was stunned. This is completely inappropriate and offensive -- especially in a business setting. I came here to mail a package, not to be judged or proselytized. It's unbelievable that a UPS Store would allow an employee to display religious signage and interrogate every customer about their beliefs. No one should be made to feel shamed or harassed because of their identity when simply trying to use a shipping service. I sincerely hope UPS corporate takes this seriously. This kind of behavior has no place in a professional environment.