I made an unscheduled trip to this facility. I was greeted by William who took my Navigator in for…read morean oil change & new wipers. He was friendly, knowledgeable, patient, and not pushy for additional services. He went above & beyond in calling local parts houses, even Walmart, looking to source the wipes. The car was serviced, checked & returned to me in under 30 minutes. This is the place to go if you need your vehicle serviced!

I am beyond disappointed in the service I received on Tuesday, March 24th. I decided to get an oil…read morechange on my break, as I always do. However, this time my experience was extremely frustrating. I spent 45 minutes waiting for a simple oil change. During that time, an employee attempted to upsell additional services, but I declined and requested only the oil change. After about 40 minutes, I went outside to ask how much longer it would take. A younger Hispanic man told me it was done and that they were just completing a safety inspection. When I went back inside and looked out the window, I saw that no safety inspection was being performed. This aggravated me because if I'm stepping outside to ask for an update, it's clear I'm already growing impatient. After several minutes of no safety inspection being done, he finally collected my payment. He then told me I could back my car out myself. Normally, they always pull my car to the front, but this time he didn't. When I asked if he could pull it up, he responded that he didn't have to, but he would. I found this extremely rude, especially since that level of service has always been the standard at this location. I went outside and told him not to worry about it. Then I realized my key had never been handed to me. After looking around, I found it sitting in the drink holder. This upset me even more because he didn't hand me my key or even tell me where it was left. I am very understanding of customer service workers, and I am usually patient. However, the treatment and lack of care I received from this staff member were unacceptable. I spoke to a manager, and she stated she would address the issue. I truly hope a conversation is had regarding his customer service and overall professionalism.

The staff was very helpful and efficient. I appreciated the great service and a pleasant waiting…read moreroom.

I called before showing up and On the phone, he sounded annoyed that I needed a inspection at 4:30…read morewhen they close at five it takes like 10 minutes to do an inspection however, when I got there, they told me the machine was all the sudden down so I feel like this is total bullshit lie I went to the location down the road off industrial. They were amazing so sweet . Tristan at that location and his staff were so much better than these guys.

These people need training. The manger took all the freon…read moreout of my car out of meanness. Unprofessional. Please find a trust worthy place. I've been coming here for years and the customer has gone done hill. They did work on my car before consulting with me. The manger just showed up with a bill for services I didn't need. This place has such potential and the Hispanic manger didn't give me his name is running it to the ground. This place should have cars around the building

I took the car in for a basic ac service and they fixed it 3 weeks later my serpentine belt fell…read moreoff and I contacted them to let them know that this was probably their issue. They denied any wrongdoing a day later I look under my engine and see that my compressor that they installed is completely unattached to the engine and wobbling all over the place...their diagnosis after a $130 tow was that the bracket that hold the compressor was cracked and that it wasn't their fault either. The mechanic that took out old compressor and installed new one broke that bracket! They know it and I know it...They charged me an additional $ and refused to reimburse my tow cost. Do a NOT use their service s. They are all liars there stealing from customers hard earned money. I challenge the owner to "take ownership" and refund my money and reimburse me the $130 cost for tow.

Well this was the 3rd Jiffy Lube we stopped at.... Well let's just say that CSR Cody and General…read moreManager Cameron were freaking life savers. We arrived and of course needed an inspection, but the GM stepped in to handle it. We were so grateful that we had such a wonderful experience with chatting with these gentleman. They were friendly and helpful with answering our questions. The company was clean and not busy at all. Definitely plan to be our next New Jiffy location! Stop by and ask for these guys!

Two vehicles with lost key for wheel locks at this location. Then want to charge for a service to…read moreget wheel locks off. I have been using this location for years but never will again. No idea what they planned to charge me, but this sure feels like a scam.

Always quality work and at a good price. I've had brake work and oil changes and they have never…read morelet me down

Was there again today. Not my first time. I keep going back but it's mostly for small stuff I…read moredon't want to take to a dealer. He always helps me in a kind and honest fashion even though I don't usually spend a big buck. Seems to be kind and caring mechanic-type guy. And he appreciates old cool cars.

Great place, the Mechanics are father and son, very humble and helpful, they kept it real with me,…read morehonesty with mechanics is very rare, my truck was done faster then what I thought, provided information on how to take car of my truck.

DO NOT TAKE YOUR CAR HERE-CORNER OF PIPELINE AMD REED ST…read more My car would frequently not start so I brought it here-just down the street from me. They had my car for nearly 2 weeks. First they had to do $820 of 'repairs' which ultimately did nothing. Then there was an extra $700 to fix the problem. I got my car today with supposedly a new battery and got to Kroger's and BAM-Car did not start. So $1500 plus all the Uber costs over the last 2 week=getting close to $2k wasted. Taking the car back tomorrow and if it is not fixed for free I'm suing. Do yourself a favor and do not take your car here.

My first two encounters with this shop back in the winter of 2025 were good. The first time, a…read moreblond, kind mechanic did some troubleshooting due to a noise I was hearing but wasn't able to find anything, and didn't charge me. The second time, in December, my check-engine light went on due to the EGR system. I had had work done on this system before, so it was troublesome that the check-engine light was illuminating yet again. When I brought it to this shop, I was hoping to see the same mechanic who helped me before (Isaiah?). I didn't, but another mechanic did, a tall, dark-haired man who was also kind (Joel?). He replaced my EGR valve. The check-engine light stayed off for 2-3 months; then, it tripped again (not a commentary on "Joel's" work as I know the fuel/air intake can be an issue). So, I took it back to this NRH shop (7659 Blvd 26), hoping to see "Joel" again and see if he could remedy the problem, hopefully for minimal or no cost since I'd already paid $225 to have this repaired. Alas, "Joel" was not there. Nor was "Isaiah". Only one guy I'd seen before in my previous visits was still there; I assume he is the manager, perhaps the owner. All other personnel I didn't recognize, including a stocky guy in black sweatpants whom I'd never seen before. The "manager" and a very young man, perhaps his son, told me to come back the next day because the "main" mechanic (I assumed "Joel") was out sick but would be back tomorrow. The "manager" told me to bring my receipt; I don't mind that, but with the work having been done recently, in December, couldn't they verify it via their computer system? I showed up the following day, receipt in hand, and showed it to the "manager". He went in the shop to talk to the "stocky guy" and returned a few minutes later, stating that the part that was installed was defective and that he'd just charge me for labor. What I'm wondering is how he was able to determine that the part was defective so quickly if that was really the case. Things didn't add up in this and subsequent situations. On 02-28-2026, I wish I'd never handed over my keys, that's for sure. Sitting in the waiting room for 90 minutes or so, seeing more customers come in one after another, gave me time to think. "Isaiah" is gone. "Joel" is gone. All new people. They said their "main" mechanic would be here today, but he's not. No computerized system of tracking receipts/work. I really doubt that EGR valve is defective. I started to have a really, REALLY ... REALLY BAD FEELING. It was one of those kinds of 6th-sense feelings that you should NEVER ignore. So, I got the ball rolling ... With some resistance, I was able to get my car back. I also had to ASK for my receipt. That was another red flag. Anyway, as soon as I left, something was blatantly not right. At first, I thought, "Oh it's just me." I had to push the brake pedal really hard to get my vehicle to come to a ROLLING stop, not an on-demand stop. It wouldn't do the latter at all. So I drove it around this strip-mall parking lot for a bit. There was no way I was going back to that stocky guy and risk more damage. I managed to get on the highway, but the problem was becoming more difficult to manage in busy traffic. I exited as soon as I could. I took it to a Discount Tire out of not knowing where to take it because I'd been a customer of theirs in the past. Well, THAT didn't do me any good! Then I saw Mavis across the street had "brakes" on their sign, so I took it there. At Mavis, two up and coming mechanics came out, to help me, James & Mustafa. Colton assisted as well. I popped the hood. Lo & behold, a Wal-mart plastic shopping bag was deliberately stuck and clamped down between the air filter and the intake duct. Then James found that my nearby brake line had been disconnected and that a pair of channel locks were still lying near one of my hood-locks, under the hood during my unexpected trip to Mavis. That explains why that hood-lock now sits incorrectly above the hood and the hood lock pin is broken. Gee, thanks Stocky! All of this to say this: I think what's going on here is the "manager" of this 7659 NRH Auto shop on Blvd 26 is probably either not paying his qualified mechanics enough and/or not giving them enough time off (They're open everyday, not that that matters unless you want to increase your auto repairs and waste your precious time.) To deal with not enough mechanics, he brings in a willing party ("Stocky") who is obviously not qualified (ASE certified). So, James and Mustafa got me safely back on the road, and Colton helped smooth out the rough spots in my shaken-up state upon seeing the damage done. It became apparent that when James and Mustafa were taking off the Wal-mart bag, that Stocky had already damaged the edge of the intake duct. So, Stocky has costed me $30 for a new intake duct and $100 for the broken hood lock, not to mention wasted time and the frustration with a business/persons that lie.

I needed two studs replaced on my 2008 Acura MDX. Joseph was communicative and helpful when…read moresearching for an auto shop. I drove from Lewisville for this repair. Him and his brother were cool guys to do business with. The pricing was definitely reasonable. If I need something else done, I'm coming to them because they perform quality work.

Took my vehicle for an emissions test. They were very thorough, and had me in and outread more

This is the second time I've been been here for my annual auto inspection and both times everyone…read morehere was very professional, courteous and quick. I will definitely keep coming back.

thank you connor and john!…read more they were the best at helping me manage my disaster from the beginning to end with the best customer service. they finished with my car fast and with care! i cant thank them enough. and it was during closing so i already felt bad but they never once showed they were annoyed but simply with nothing but respect and empathy!

I have a lifetime alignment with Firestone. Great deal. They have a new alignment machine at this…read morelocation and the printouts are in color which really helps. Friendly service. Got me in and out quick. Just had to ask them for my free tire rotation which should have been included since I have Firestone tires. Drove back to have that done but fortunately it didnt take long. This is a great Firestone location and you can go to NE Mall while you wait. Highly recommend. Just wish they still took cash.

My G37 vert has been making an atrocious rattling sound. I took it to the Infiniti dealer earlier,…read moreand was quoted over $2k for a new catylic converter. There is nothing wrong with my converter. JD Garage lifted my car, tightened two loose screws, and the rattle disappeared, not joking. They were extremely friendly, and the nice lady at the front desk was so hospitable, and they clearly are very transparent. I feel bad walking away for free, but they will absolutely get my return business. That level of service is just unheard of in this day of age. I recommend, %. More than just because it was free, but because it didn't have to be. They would rather want business than screw someone over. Thank you guys very much.

Go somewhere else if you want honesty!…read more Took our SUV for A/C repair. When we got it back, they had scratched up the back corner of the car and tried to cover it up and lie to us. And they had the audacity to charge us full price.