I called before showing up and On the phone, he sounded annoyed that I needed a inspection at 4:30…read morewhen they close at five it takes like 10 minutes to do an inspection however, when I got there, they told me the machine was all the sudden down so I feel like this is total bullshit lie I went to the location down the road off industrial. They were amazing so sweet . Tristan at that location and his staff were so much better than these guys.

The staff was very helpful and efficient. I appreciated the great service and a pleasant waiting…read moreroom.

These people need training. The manger took all the freon…read moreout of my car out of meanness. Unprofessional. Please find a trust worthy place. I've been coming here for years and the customer has gone done hill. They did work on my car before consulting with me. The manger just showed up with a bill for services I didn't need. This place has such potential and the Hispanic manger didn't give me his name is running it to the ground. This place should have cars around the building

I took the car in for a basic ac service and they fixed it 3 weeks later my serpentine belt fell…read moreoff and I contacted them to let them know that this was probably their issue. They denied any wrongdoing a day later I look under my engine and see that my compressor that they installed is completely unattached to the engine and wobbling all over the place...their diagnosis after a $130 tow was that the bracket that hold the compressor was cracked and that it wasn't their fault either. The mechanic that took out old compressor and installed new one broke that bracket! They know it and I know it...They charged me an additional $ and refused to reimburse my tow cost. Do a NOT use their service s. They are all liars there stealing from customers hard earned money. I challenge the owner to "take ownership" and refund my money and reimburse me the $130 cost for tow.

Well this was the 3rd Jiffy Lube we stopped at.... Well let's just say that CSR Cody and General…read moreManager Cameron were freaking life savers. We arrived and of course needed an inspection, but the GM stepped in to handle it. We were so grateful that we had such a wonderful experience with chatting with these gentleman. They were friendly and helpful with answering our questions. The company was clean and not busy at all. Definitely plan to be our next New Jiffy location! Stop by and ask for these guys!

Two vehicles with lost key for wheel locks at this location. Then want to charge for a service to…read moreget wheel locks off. I have been using this location for years but never will again. No idea what they planned to charge me, but this sure feels like a scam.

Great place, the Mechanics are father and son, very humble and helpful, they kept it real with me,…read morehonesty with mechanics is very rare, my truck was done faster then what I thought, provided information on how to take car of my truck.

DO NOT TAKE YOUR CAR HERE-CORNER OF PIPELINE AMD REED ST…read more My car would frequently not start so I brought it here-just down the street from me. They had my car for nearly 2 weeks. First they had to do $820 of 'repairs' which ultimately did nothing. Then there was an extra $700 to fix the problem. I got my car today with supposedly a new battery and got to Kroger's and BAM-Car did not start. So $1500 plus all the Uber costs over the last 2 week=getting close to $2k wasted. Taking the car back tomorrow and if it is not fixed for free I'm suing. Do yourself a favor and do not take your car here.

This place has closed and is out of business. The space is for lease. The world is a better place…read morefor it. If you're interested, just read a few of the reviews. It's amazing they lasted as long as they did. They were grossly incompetent and tried to add not-needed parts and services to the bill once they got your car apart. The finest skill they offered was gouging the customer.

This is a bad shop, and after two plus incidents where they didn't fix the car and charged me a…read morewhole lot I've committed I'm not going back. The most recent episode was simply infuriating because they changed good parts, didn't fix the noise, and recommended seven repair actions the car does not need, and I didn't ask them to look at that in the first place. The car is GM and has 50,000 original miles on it. It's tight, and it's never been hit, and the wear on it looks like 50,000 miles. There was a bumping noise is the right strut which I still have. I drove it with the manager and he said he knew what it was. I get a call about four hours later that it needs a lower control arm. I was skeptical about that but I went over and looked at it, and let them replace it. That's when the "pick the chicken" procedure was unleashed on me. Their technician reports cracks in the belt, recommends fill and flush the brake fluid and power steering fluid, the cabin air filter, and he's telling me there's play in my tie rod ends. They have already disassembled the car, and he's trying to convince me they can't take it to the alignment shop with play in the tie rod ends. They were quite disappointed with me when I would not agree to as much as a dime more than we had talked about. When they told me they can't align it without new tie rod ends I told them just put it back together and I'll take care of the alignment. We don't change brake fluid or power steering fluid, period. My 1995 car still has it's original fluids in both of those systems. The serpentine belt on this car is in very good condition, and those things are known for living 100,000 miles. So what if there's cracks in it? The cabin air filter doesn't do anything to begin with, but it was changed a couple months back. It was very obvious to me this is an effort to gouge the gullible customer who doesn't know what's going on under the hood. I spent $400 on a lower control arm that didn't remedy my noise, and had to put up with this other song and dance about 10 things I did not ask them to look at. I really didn't appreciate the efforts to force me to buy more steering parts citing it can't be aligned if I don't. I got the car home and went over their recommended list and found everything normal for a 50,000 mile car. Particularly the engine belt - if there were cracks in it they are supposed to be there because inspecting it proves up this car does not need any such thing. I never asked them to check the car over or to go plundering through it looking for things to sell the customer. I asked them to remedy a noise, which they didn't, and they changed a good part with no trouble on it resulting in more labor actions to bring the car back into spec when it wasn't out of spec to begin with. This is the third time I've given this shop a chance and they charged me a lot and didn't fix anything. They are very prone to taking wild guesses when they don't know what to do and charging the customer for it. They charged me a whole lot to go into the engine on another car and it too came home with the same problem I took to them in the beginning. The handwriting is on the wall that I need to stay out of there. But, what roasts me the most is their attempt to oversell everything, and to see how many dollars they can extract from the gullible. There should be legal penalties for that and unfortunately there is none. Even though access to them is easy, they never fix anything, and I've got to remember better going forward. IF you replace a bunch of good parts the customer never knows that what was removed was in plenty good enough shape and didn't need anything. Cracks in the belt doesn't mean anything. Dirty brake fluid doesn't mean anything. I don't know what criteria is used to tell the customer they need to change the power steering fluid, but whatever it is I'm guaranteed is junk science. My other car is 25 years old with the same power steering fluid it was given at birth. This is a bunch of nice people, but their motivations, and their morals are all in the wrong place. It used to be a bunch of good technicians from Barbara's Texaco, but every one of those techs has left, and it's evident. Don't go there.

The pricing on my full synthetic oil change is the best in DFW.I don't go anywhere else.read more

Great effective team. Got my leaking turbo charger replaced with them back in December of 2025…read more Wanted to give it some time since it wasn't a small job to see how it is after a couple of months but it proved to be perfect. I'm definitely trusting them with my next repair

Took my vehicle for an emissions test. They were very thorough, and had me in and outread more

This is the second time I've been been here for my annual auto inspection and both times everyone…read morehere was very professional, courteous and quick. I will definitely keep coming back.

thank you connor and john!…read more they were the best at helping me manage my disaster from the beginning to end with the best customer service. they finished with my car fast and with care! i cant thank them enough. and it was during closing so i already felt bad but they never once showed they were annoyed but simply with nothing but respect and empathy!

I have a lifetime alignment with Firestone. Great deal. They have a new alignment machine at this…read morelocation and the printouts are in color which really helps. Friendly service. Got me in and out quick. Just had to ask them for my free tire rotation which should have been included since I have Firestone tires. Drove back to have that done but fortunately it didnt take long. This is a great Firestone location and you can go to NE Mall while you wait. Highly recommend. Just wish they still took cash.