Outstanding Service from the Tech Support Dream Team I've…read morebeen a loyal Micro Center customer for over 25 years, and that's almost entirely thanks to Rob Brown in the Tech Support Department. Rob is simply the best--knowledgeable, patient, and reliable. He's been my go-to person for a quarter century, and there's a reason I keep coming back: he knows his stuff and genuinely cares about solving problems. Francis Cioffi, who was Rob's manager for many years, has also been incredibly helpful throughout the years. Both Rob and Francis have an encyclopedic knowledge of products and always take the time to find the right solution. This past Sunday really showcased what makes this team exceptional. I brought a friend in who was having issues with her two-month-old Acer Aspire. David Merritt was able to push through a replacement and arrange for the hard drive transfer. Francis made sure the hard drive got to tech support quickly so we wouldn't have to make multiple trips. Then Rob worked through the hard drive replacement and did extensive troubleshooting--nothing about this repair was straightforward, but he stuck with it until everything was working properly. The level of expertise, dedication, and customer care from Rob, Francis, and David is why the St. Davids Micro Center stands out. They don't just sell products--they build lasting relationships and truly support their customers. Highly recommend asking for any of these folks when you visit!

Last week, I brought my MacBook Air in for a screen replacement. I scheduled a free consultation…read morethrough their website, and when I arrived, my name was already listed on their service screen as waitlisted. The wait was short, and the staff member who checked me in was incredibly kind and patient. I'll admit--I went in expecting the stereotypical grumpy tech experience, but that couldn't have been further from the truth. Even an older couple ahead of me was treated with care and patience as they asked questions about setting up their new device. It was genuinely impressive. After taking in my laptop, they let me know they'd need to order parts from Apple before proceeding. Since parts only ship on weekdays, they offered to keep me updated via my preferred method--text--which I really appreciated. Throughout the week, their communication was prompt and clear. I was notified as soon as the parts arrived and when new issues came up. That's how I learned that, in addition to my cracked screen, my battery also needed replacement. Via text, I was quoted around $426 for both repairs, which I agreed to, assuming it reflected the total cost for parts and labor. However, when I picked up my laptop yesterday, the final bill came out to over $800. The original ~$426 quote didn't seem to correspond to any of the line items on the receipt. Had I known the total would be nearly double, I likely wouldn't have moved forward with the repair. All that said, I truly appreciated the professionalism and attentiveness of the staff. I just wish the pricing had been more transparent and consistent. Here's hoping my now very expensive (and not-so-new) laptop lasts another 10 years to make it all feel worth it.

I purchased a connector cord online for my laptop that did not work appear to work with a new…read morescreen. This business helped me troubleshoot what was causing connectivity issue, and test out the additional cord needed. They were effective and reasonably priced. I'm glad that they are around the corner from me, and they'll be my go to for future gadget needs.

My laptop Macbook Pro was damage by me. I went myself to Eazy Computer & Iphone repair so I can get…read moreit repair and the Asian guy wanted to charge me $400.00 dollars for fixing my laptop WOW that too much. I got the same laptop from a retailer store model: Apple MacBook-Pro May 2018 for $ 229.00 and it works excellent.The location I went was the one located at 2005 Chestnut St Philadelphia, PA 19103 Thx P. Robert B.

Anthony came to my home within one day and fixed a printer's connection to my home network which…read morehad plagued me for years! Professional, mannerly and high expertise. Highly recommend him for it and all hardware needs.

Requested service on a weekend and Anthony spent several hours addressing technology issues with…read moreour computers, iPhones, and Smart TV. Both the Husband and I are technologically challenged and Anthony patiently walked us through the process of what we needed, clearly explaining everything to our satisfaction. Highly recommend this computer support service! Forget Geek Squad or anyone at your local computer stores, go straight to Anthony! We will never use anyone else!! Very professional, competent and patient.

Rob at Ardmore Computer was professional, skilled, and wonderful to deal with! I brought in several…read moreolder devices that we needed to hack into to get financial data to help resolve an estate. The service was excellent, prompt, and at a fair price. I was a customer of Ardmore Computer years ago, and now years later found them again, and with the same outstanding service, same owners, and fair prices. If you have any computer issues, these are the guys to call! Highly recommend!

I showed up at the store, along with another customer, promptly at 9 am - the listed store opening…read moretime- on Friday, April 8. 1/2 hour later, no sign of opening. I called the listed number but the voice mail was full so did not accept a message. I sent a message via the website to ask if someone could please call me but no response! Perhaps, Lenovo should consider striking them off their partner list for repairs.

Extremely friendly service with knowledgeable associates. Alassane's prompt and quick responses…read moreeased my concerns with my PC issues.

From the owner: Cybersecurity, Identity Management, Email & Backup Solutions & Cloud Solutions, Onsite and Online…read more We offer complete IT and cloud solutions, whether you need help online, in person, at your location, or at our store. From cloud migrations and cybersecurity to automation and 24/7 support, we provide enterprise-level expertise with hands-on, personalized service for businesses of all sizes. Visit our store, schedule an on-site consultation, or get remote support - TLS makes technology easy and secure. Ready to upgrade your IT? Learn more today!

WOW! Is all I can say. The Voonder tech, Jon, did an in-home service on our two home computers,…read moregot all the "junk" out, updated our anti-virus software, made a host of improvements to our computer's performance, and when I complained to him about frustrating it is for us to need 4 remote controls to operate out TV/AV/DVD system, he made a suggestion for a universal remote. We purchased the remote, he got us hooked up with that and now even my mom can actually turn on and watch a movie at our house! Between the improvements he made to our computers and the simplicity of use for our TV operations, I have about and extra hour to my day! We will call Voonder first the next time we need technical help and will recommend them to anyone who asks!

When my hard drive kaputskied, I immediately made an appointment at the Apple store to get it…read morefixed. After a half hour of being shoved, jostled, and nosed about, one of their techs motioned me to their desk. He ran a program, proclaimed it dead, and gave me a few numbers of places I could go to get the contents of my hard drive siphoned off for a ridiculous amount of money. I left the store discouraged, panicked, and frustrated. When I brought my computer to Voonder, they set me up with one of their guardian techs, Trevor. He spent an hour trying various programs to heal my hard drive. Throughout the process, he explained what he was doing, and what seemed to have happened to my computer. Though he eventually couldn't fix it, which wasn't helped by the fact that he couldn't open the case of my Apple since it was under warranty, I felt much better about the entire process because he took the time to talk me through the experience. I actually felt like I was the one in control of my computer's health, not some time-crunched, procedure saddled tech in a loud store. Trevor talked me through the options that I could use to get the information off my hard drive, get a working hard drive, and still keep my computer under warranty. I came away with a sense of ease, understanding, and purpose. Though I can't personally speak for their other services, I can say that Trevor very much helped turn a stressful experience into a much more peaceful one. And, as someone who's always been dazzled and confused by new technology, I'll definitely be calling Voonder the next time anything bleeps, ticks, or splats.

I had some professional computer work done here recently…read more The staff was professional, kind and courteous. They provided me with regular updates and estimates of what the work would cost, as well as what the problems were. I have been supervising offices and computers for going on 35+ years now. This was the best PC repair shop I've ever had dealings with, from many points of view. Highly Recommended!

Great service! Great attitude! Great work! Fair price! Use…read morethese guys! Had my Mac Mini upgraded with new ram and a hard drive. Computer is now working like a charm!

We used Jason's services for a small scale office computer setup and everything was seamless! Jason…read moreis a good communicator and does good work at a fair price. We will keep his number on hand for future reference! Thanks Jason!!

From the owner: Local Rep with over 25 years experience can fix most problems remotely or onsite. Fairly priced for…read moreservices offered pc,laptop,servers and phones *We come to you pickup and drop off your pc for repairs*

Working in the IT industry for the last ten years, I have learned to appreciate good customer…read moreservice. Prussia Computer LLC was able to troubleshoot my problem and get me back up and running quickly. The service was trustworthy,comprehensive, and prompt. What more could you ask for with computer repair? I thoroughly recommend Prussia Computer LLC for your computer service and support.

From the owner: In addition to virus removal, computer repair, and maintenance, Prussia Computer LLC specializes in…read moreproviding essential IT services to local small to mid sized businesses in King of Prussia and the surrounding areas. A full time IT employee can be expensive but we provide you the essential IT services and support, allowing you to concentrate on growing your business. With over 10 years experience supplying computer service and support, we will provide dedicated service and quality support that can help your business thrive!

Went to these guys for 2 issues: 1) display not coming on…read morehalf the time with my Samsung laptop 2) download issue with a particular website Neither issue was corrected on their first try and that was very understandable since both issues were intermittent and they were unable to duplicate issues when they had the laptop. I returned couple days later without an appointment, let them know I still had the issues, and two of their techs stopped what they were doing to brainstorm the issues. I had my laptop back same day with both issues totally repaired - and with no extra charge to me. I highly recommend these guys for any computer/laptop issues.

Called other places and was quoted $100 just to give an estimate for sons broken desktop, called it…read more"diagnostic testing". Called IT guys and they said they would gladly take a look for free. Fixed in less than hour for half the price of "diagnostic testing" of other place. Highly recommend!!