Yes it's pricey it's a 24/hr ER. Duh. It is 100% worth it. Dr. St Clair was absolutely amazing and…read morehelped me to stay calm during a very stressful emergency with my pet. They are very transparent about pricing and she gave me several different options in different price ranges. She explained everything thoroughly and made sure I understood. When I ultimately had to transfer him to a different hospital for surgery due to pricing, they totally understood and assisted with the transfer. And they even followed up to see how his surgery went.

We recently had an emergency visit to VRC and although we were not able to bring our sweet girl…read morehome we had kind and compassionate care from Dr. Sinclair and staff while we were there.

Our dog Gwen was diagnosed with locally aggressive soft tissue sarcoma by Penn. It was located…read moreright by her eye. We were devastated. I think highly of Penn don't get me wrong. But, I was surprised to learn they do not have a surgical oncologist on staff. The Penn Dr. recommended Dr. Jennifer Reagan at Blue Pearl Malvern. She had a CT at Blue Pearl to be more informed for surgery. The CT report led us to the decision it would be wise to be as aggressive as we can to fight this. Gwen lost her right eye and a lymph node to this process. Dr. Reagan and the nursing staff kept communication very open from day one to the end. Everyone was good to us from the front desk staff to the Dr. herself. If you are an animal lover, you can tell when other people are true animal lovers. All the staff interacted with Gwen in that way and that provided much peace of mind. Gwen has had two follow ups at local vets since she has healed. Both vets commented on the quality of her stitching especially the eye since it was a long area. Gwen's pain was managed so well by the hospital I think the surgery was harder on us than it was on her. The days after coming home she was in high spirits and only concerned about where her groundhog friends were. I am thoroughly pleased with the level of care received. Recommend.

They do not care about animals! My dog had a life threatening seizure and needed emergency care…read more When I reached out to Blue Pearl Pet Hospital in Malvern, I was told they were full and could not help. How do you turn away an animal needing emergency care? I understand they may not have had room to admit him but they wouldn't even see him. Obviously they're okay just letting a pet die. Absolutely do not waste your time trying to get help from them if your pet's life depends on it.

Amazing vet. Decades of superior care. Knowledgeable, patient, understanding…read more The office staff is courteous and helpful, as well.

Dr Prier is wonderful! The staff is super nice and helpful. I'd definitely recommend!read more

When we moved to the area over a year ago we did a detailed search for a new veterinary for our…read moredog. And we found a great one with Affinity and Dr. Meredith! The level of care and concern they show for our pet is above and beyond the level of care and service we've received elsewhere. And they are advanced as far as technology, their industry knowledge, and overall attention to detail when it comes to our dog. They have gotten to know my dog very well, so there is no explaining over again things regarding his health. And they make through, thought out decisions when making receommnedations. We moved recently out of Malvern, however, we are keeping our dog with Affinity and Dr. Meredith as they have proven to be the best

We have been going to Affinity for over 11 years and have had nothing but a positive experience…read morethroughout - from first visits for pups and a kitten to compassionate end of life care for our senior cat. All of the staff is caring and considerate.

they are negligent. my cat escaped, was trapped, and brought here…read more he is vaxxed, updated on everything. i've raised him since he was 8 weeks and neutered him when he was still a kitten kaleigh tomasson needs to be retrained, or whoever put him under to clip his ear. THEY FAILED TO SCAN HIS MICROCHIP. THIS SHOULD NEVER HAVE HAPPENED. when i called they said "oh must've been an accident!" are you kidding me??? i only found my cat because i posted him everywhere and luckily and rescue foster lady was able to help me track him down. you failed at your jobs. don't take your pets here

Easily 5/5 stars. Everyone at the clinic was incredibly patient and compassionate with my dog. For…read morefolks looking to find a clinic where your pet is actively invited to see the vet as a positive part of their health routine, this is the perfect place to be. After struggling to find a vet who goes at my dog's pace, finding BVSPCA is a relief. The vet & techs each took their time making my dog comfortable with the clinic, getting down to her level and modeling cooperative care throughout the visit, and the front desk was welcoming and well-organized. By the end of our visit, my dog was fully relaxed (the treats our vet brought out didn't hurt!), and excited to continue her day. We're happy to find this clinic and will be recommending!

Have been going for 35 years: wonderful, compassionate care. Dr Hyduke in particular is very good…read morewith cats

Been going here for over a year now and am extremely happy with the services provided. Prices are…read moreextremely reasonable and everyone is very friendly. I highly recommend them.

Very caring staff. Knowledgeable and compassionate doctors. I trust them with my cats' care.read more

Dr. Frost is excellent. She has provided our pets great care and also helped us through some…read moredifficult times. She is a very good diagnostician as well.

The Vet and staff are both smart and loving. The facility lacks something. For some reason…read morecertain doctors are only available a few days week. This means if your pet needs something on the other days they will not be seen. In this way pet care is not prioritized. Why can't a pet be covered by other doctors if your doctor is not available? For the cost pet care could be more central and in this way it seems that care is delayed. Is it more about making money than caring for your pet? Idk, something is not quite right even though many things are good.

Exceptionally compassionate and soothing. No time limit to talk about my cat. Had plenty of time to…read morediscuss all options. No pressure to select their services. Dr. Ducker was wonderful.

My dogs loved Dr. D. so much. She was wonderful with them. Our leaving had nothing to do with her,…read morebut with some of the staff. Before the new building was built, we always had a wonderful experience with the receptionist and vet tech. But now I don't see those women working there anymore, which is so sad. Not sure what happened to them. I guess they have newer staff and they can be really rude at times. The way I was spoken to at times made me feel like I was in high school all over again. Completely unprofessional. My husband and I made the tough decision to go to a new vet. Thank you, Dr. D. for always taking care of my three fur babies. We will miss you so much.

Quite wonderful and knowledgeable staff & doctors. I have taken my dogs there for years now, and…read moretheir bedside manner is very well. They speak to you with a heart yet also with their education. They'll speak normally to you instead of medical terminology. And they speak to you like a human, pet owner with an open heart, not like you're just another client. Basically, if you're looking for a vet for your pets, go here. You won't be disappointed. They accept dogs, cats, as well as exotic animals.

i had been using this vet for years since rescuing my dog. i had found them to be informative and…read morecaring for my dog. that all changed when they opened the new center. each visit is a different doctor and they contradict what the previous doctor said. its obvious they are trying to get you in and out as quickly as possible. they are annoyed when you call in and forget about asking for explanations on what they are doing and how much it will cost, they make that very difficult. perhaps as an emergency center they are less interested in the routine care of your pet because of the low revenue opportunities. my last visit was the last.

Called on late Saturday afternoon because we were concerned our cat had a urinary blockage. Person…read moreon the phone could not have acted more annoyed. Told us you can bring him but I have appointments until 8 o'clock and you will have to wait hours until I can fit you in and the cost will be $157 for the exam alone. I wanted to say why don't you just come out and say don't come here.?! Their website says compassionate care??? This phone encounter was anything but. Shouldn't call yourself an urgent care if you have no desire to help an animal. Ended up going to another an ER who promptly treated him and were kind and he thankfully is recovering with what could have been a very bad situation.