This has been my dental office for 26 years! I went on the recommendation of a coworker when I…read morefirst moved to the area. Since that time, the office moved locations from an aging building in Ashland to a gorgeous new space in Southborough! The office staff are friendly and thorough. We had a wonky insurance policy that only provided X-ray coverage every other year and they never balked at the request to check with the insurance if it was an "on or off year" for me and my young kids. I cannot say enough about the hygienists at this practice! I have grown close with one and going in for my cleaning every six months is like catching up with an old friend over a beverage. Dr. Rubin is calm and non-alarmist. Dr. Silva is engaging and attentive. I have not met Dr. Gene but hear he's great, too! I have never hesitated to recommend this practice to anyone in need of a new dentist!

Everything stands out about Family and Cosmetic Dentistry. Front desk reception is always…read moresensitive and caring, as well as business like. Dentists practice with absolute professionalism, give the best advice I've ever received and do their jobs without error or doubt. Dr. Rubin knows his patients and makes you feel as important as you are!

He is pretty good, my family and I have been going here for over 20 years and never have had a…read moreproblem, My kids and their kids are now going to him, funny how you meet up with neighbors, etc here - I think the whole town goes to him. They handle regular cleanings, fillings, root canals etc, and they keep appointments without long delays in the waiting room!

Been coming here for years, and still do even though I live over 2 hours away. Everyone is supper…read morefriendly and make me laugh during every visit. Who laughs in a dentists office?! I never thought I'd say this, but I LOVE my dentist! :)

It falls to me to debunk another dentist. I will say this was a good experience. The cleaner did a…read moregreat job and was gentle and they were ON TIME, and the surroundings were nice and clean. I asked them not to harp on a particular issue and they did not. There was plentiful parking and I thought this was going to be a 5 star review. However, once Dr. Ling came in there was the usual... "decay" talk. It was all exceedingly vague and I can say I left without a clue as to what was wrong with my teeth. But, I was told I would receive a treatment plan in the mail. But I have not. Then as I was leaving I told the girl at the desk I wanted my X-rays e-mailed to me. And while her priority was making me another appointment - weeks after requesting my x-rays - I have not received them.

Dr. Ling helped me with my tooth filling. She is super nice and professional. She explained the…read moreproblem and offered a very practical solution. During the procedure, Dr. Ling always kept informed as to what her next step was going to be. Her co-workers are all very friendly too. I strongly recommend her if you want excellent professional dental care!

Dr. Fried was very friendly. More than that he was available - he didn't just rush in and rush out…read more- sitting down to speak with me and actually have a conversation (directly and indirectly related to my oral health). And the Dental Hygienist that saw me was also very friendly. Again, better than that, she was exceptionally thorough. My teeth looked amazing when I left. So much so that I called back in to say "thank you."

COVID-19 update: I was super impressed with all the changes they made to make their office as safe…read moreas possible. Looked like a huge ventilation system upgrade, a big suction tube next to your mouth to keep fresh air flowing while they were working on you, PPE everywhere and on everyone. It felt very safe. And my teeth will be glad to be taken care of.

I had a mixed experience with this office. The dentists and dental assistants were consistently…read morekind, professional, and did great work--I truly appreciated their care. Unfortunately, my interactions with the front desk were the complete opposite. When I recently called because I've been in significant discomfort and unable to eat properly for about a week, I was met with a lack of empathy. Instead of trying to help or offer solutions, I was told, "Well, if you hadn't missed your last appointment then you wouldn't be having this issue." I understand that missed appointments can be frustrating, but life happens, and patients deserve to be treated with basic respect and compassion--especially when they are in pain and asking for help. The response I received felt dismissive and unnecessarily rude. Because of this experience, I won't be returning, which is disappointing given how positive the clinical care has been. I hope the office takes feedback like this seriously and improves the way patients are treated at the front desk.

Poor Dental Cleaning. Just picked at my teeth a few times. Very expensive and unprofessional.read more

4/14/2026 I showed up a few minutes early for my appointment…read morefor a cleaning and an oral exam. I was told she had cancelled my appointment because I supposedly didn't 'CONFIRM my appointment'. WHAT? Evidently I was supposed to be home to answer (I have a landline) her phone call, but I wasn't there for a while, thus the appointment was cancelled. How rude and stupid is that! Then she said she could fit me in the next day. Ahhhh, no freaken way. I told her I would find a better place and walked out. Ten minutes later I made an appointment at another office nearby. When I told them about Alpha Dental they just shook their heads and said they would never treat their patients like that.

Went to a couple of appointments at the Franklin office. While the work that was performed was "ok"…read more... my first visit left my mouth bruised up, on my second visit i was stabbed in the face by the dental assistant with a dental pick because she was not paying attention. Afterwards I was hurried out the door ... After cancelling my next visit (who would go back given what happened) now there is a nonsensical no-show fee attached to my account along with other extra charges. Upon questioning them, I was met with a confrontational attitude, unwillingness to remedy the situation, and threatened with more charges from times I had previously re-scheduled other appointments.

As a kid I always dreaded going to the dentist..not any more! The friendly good morning, cheerful…read morestaff, spotless office make going there very easy. Dr. Raisman is an amazing dentist. Great technician and friendly. Even though I wasn't seeing him today, he came out just to say hi. If you're looking for a dentist in the Framingham area, I can't recommend them enough.

Dr, Raisman and his team are the most caring service around. A must try if you live in the area…read more I moved to Maine and still travel down for appointments

I went to Dr. Tutin for many years. He was a good dentist but he read me the riot act because I…read morewould not get X-rays done as often as he wanted. At one appointment he told me he was okay with it as long as I didn't hold him responsible for some catastrophic dental issue that might arise from my lack of X-rays, but the following appointment 6 months later, he became very aggressive and told me I could not come back unless I agreed to his X-ray requirements. So obviously I did not return. And the fact that at first he was okay with very limited X-rays and then the next appointment he wasn't and was much more aggressive... tells me it was more about the money and not really that something could go horribly and inexplicably wrong without X-rays. I always found him a bit aggressive... maybe short-man complex... but, in fairness, he was a good dentist otherwise. Good luck.

Everyone is amazing! From the first phone call, through hygienist (jamie) to the end, Dr. Tutin…read morehimself! Great experience, relaxed, friendly, knowledgeable. Great dentists are hard to find, your search is over, call dr. Tutin Update! Karol! If you need scaling, see karol, amazing at her craft!