Conservative and well planned thoughtful care with Dr Brock. Jen provided reassurance and seemless…read moreassistance for the procedure. Highy recommend this office and staff for your dentistry needs.

I am scared of dentists and have missed a few cleanings since my favorite hygentist at my last…read moredental office retired. For those of you like me, i highly recommend FranklinFamily Smiles. The office staff was welcoming, the dental assistant who did my Xrays was kind, patient and quick. Best of all, Dr Brock did my cleaning without hurting me a single time. As I drove to my appointment, I had a migraine. She was so gentle, a few times, I nearly dosed off. I have a couple tiny cavities that she will take care of in a few weeks. Next time I will have a regular hygienist for a cleaning. Someone had an appointment so Dr Brock stepped in. Very professional but also very relaxed. When I explained my phobia and need to know exactly what would be happening at all times, that is exactly what I got. So, I am not going to yay! Can't wait to go to the dentist! But, I will say, I am not afraid. You wont be either.

I've lived in Franklin much of my young life, and I have been going to this office since my very…read morefirst tooth cleaning, when the practice belonged to Dr. Walsh (who was amazing). Dr. Smyth has been there just as long and has been working on my teeth for a long time as well. So the last time I went to the dentist was three years ago. I brush 2-3 times a day, use mouthwash, and floss when I remember. I started feeling this excruciating pain in the bottom left side of my mouth two months ago, and after suffering for a few weeks, finally bit the bullet and made an appointment. I met with Dr. Abernethy, who I'd never met before. Let me tell you, she is the nicest woman ever. Let's face it, people usually hate dentists, because they're usually hurting you with those little metal hooks when you see them. But Dr. Abernethy was so awesome, try as I might to hate her for scraping my teeth with what looked like an ice pick, I could only feel mildly annoyed. It turned out, my love for all things chocolate (ooh, that chocolate mousse from La Voile) or just for sugar and carbs for that matter, completely rotted out my teeth. Seriously. So I scheduled an appointment for a week later to get some fillings. The reception staff are all very friendly and keep things running smoothly. I arrive for the appointment, and she got started :(. All in all, I received three new fillings and she removed and repaired an old one that had broken (thus the horrible pain that sent me to the dentist to begin with). The procedure was fine, I am terrified of needles, especially the huge Novocaine ones, but the doctor and her hygienist (also a sweetheart) talked me through the whole thing. She started drilling (my favorite part) and I was surprised I couldn't feel anything. My previous experience with dentists and fillings have all been negative, I could feel pain the entire time. Not the case here. It was comfortable, Dr. Abernethy made sure I wasn't in pain at all and described to me exactly what she was doing each step of the way. About an hour later, I emerged with a mouth full of fillings. They healed fine, I had minor discomfort later on when the Novocaine wore off, but nothing severe. I was pretty much up and running immediately after (which again, in my previous experience, getting a filling would have effectively ended my day). I returned again a week later for them to work on the right side of my mouth. This time, I got four new fillings and she removed and repaired an old silver one. Again, I was impressed at how smooth the procedure went. The doctor told me afterwards that in a few of the teeth, the decay was so extensive she was nearly at the nerve when she was drilling. Still I only felt very very minor discomfort (and strangely, not caused by the drill, caused by the filling material which stung a bit). I have to go back one more time to get one or two more this week, however will expect the same high quality service as the past two visits. Dr. Abernethy is almost too nice to be a dentist. I wanted to talk to her during the appointment, but couldn't with my mouth full of tools and whatnot. She is a professional with a sense of humor who is really, really good at fixing teeth. Also, this office accepts most dental insurance. I personally have Blue Cross-Blue Shield, and while I do expect to have to pay a little bit for all the fillings, I don't imagine it to be too extreme.

My family has been going to this office for over 20 years. The staff is excellent, the hygienists…read moreare excellent. Dr. Smyth is very caring and thorough with his exams. I have total confidence with him and everyone that works with him. This is from someone that use to have to be gassed to just get a cleaning!

Went there for cleaning and told them I could feel a cavity in my back tooth. They ignored cavity…read moreand only one anted to fix the expensive things; bridges, crowns. Never even called back to fix cavities because they only wanted to fix big things

Left the dentist office in a better mood than i came in! Everyone was so nice and it felt very…read morecovid safe. I drive an hour to get to this specific gentle dental office because the staff is so nice and trustworthy. Highly recommend!

I rarely leave reviews this negative, but Mint Dental of Franklin absolutely earned it. The hours…read moreare completely inconvenient, and worse than that, they almost never answer the phone--good luck getting a live human when you need to reschedule, ask a question, or even confirm an appointment. On top of the poor communication, the prices are outrageous, especially given the mediocre service and lack of basic patient courtesy. I gave them a fair shot, but the experience was so frustrating and underwhelming that I switched practices almost immediately. Just not a great dental office by any stretch--unresponsive, overpriced, and poorly run. Avoid if you value your time, money, or sanity.

This office is terrible! They want you in pain and offer nothing to help you feel better, but a BIG…read moreBill! Quote you a price for care and then the day before tell you Ooops we made a mistake add a few $1000.00 dollars to that quote! HORRIBLE! When I was having a tooth removed I had to keep raising my hand because I could feel the pain and I have never had to do that at any other professional office EVER! It's like they are too cheap to numb you up properly. I was really disappointed in this practice and would not recommend anyone in pain to go there! There are many other wonderful dentists in our area and Mint Dental is not one of them!

In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

Arcadia Dental is the kind of practice that always recommends additional services, like cosmetic…read morecrowns that you don't actually need, and four cleanings per year when your insurance only pays for two. I stayed at this practice for years long than I should have because I liked the hygienists, but their business practices are shady. If you go here, beware their scare tactics and be ready to ask another dentist for a second opinion.

Everyone at Arcadia is very kind and understanding. They were able to pinpoint things that other…read moredentists have missed in the past. I recently had 3 cavities filled and need to go back for a root canal. They accept my insurance through the health connector which was a big help. The dentist I saw was Dr K and she made me feel as comfortable as possible. I also love the TV's on the ceiling- it helps distract me from whatever is going on!

Not a huge fan of the dentist but Dr. Ramanlal and the hygienists at Franklin Dental Arts make the…read moreexperience so much less anxiety inducing. My hygienist always does an incredible job and Dr. Ramanlal goes above and beyond to accommodate for her patients needs. Highly recommend Franklin Dental Arts!

From the owner: Franklin Dental Arts offers the perfect balance of state-of-the-art dental care delivered with a…read morepersonal touch. Our Franklin, Massachusetts practice offers the full range of general, restorative, and cosmetic dental services, including checkups, cleanings, cavity fillings, crowns, bridges, veneers, dentures, root canals, teeth whitening, and more. With our commitment to personalized care and a gentle touch, we create a relaxing and positive atmosphere for patients of all ages.

Dr. Khalil is wonderful. She immediately put me at ease and answered all my questions thoroughly. I…read moretrust her completely for all my dental care. The staff are just as wonderful--Leslie and Katelyn are super helpful and their professionalism and diligence make the insurance process, scheduling, etc seamless. Such a great group! Glad to have found you! Once again- Dr. K to the rescue! I'm was seen as an emergency during this unnerving time. She responded to my phone call right away and started me on antibiotics based on my symptoms and her knowledge of my teeth. She saw me in the office and determined I needed to see a specialist. She referred me to a wonderful endodontist who saw me the next day. Dr. Khalil and her staff are amazing! Erin sent over my xrays and information right away. There was no lapse in continuity of care--it was seamless. Another great experience I wanted to share!

Care is adequate, but the office may constantly change your appointment time or cancel at the last…read moreminute. This happened to me four times. At first, I tried to be accommodating; everyone has emergencies sometimes. Then I decided it was too inconvenient to have a doctor who consistently did this. If you don't mind this, then this may be the dentist for you.

4/14/2026 I showed up a few minutes early for my appointment…read morefor a cleaning and an oral exam. I was told she had cancelled my appointment because I supposedly didn't 'CONFIRM my appointment'. WHAT? Evidently I was supposed to be home to answer (I have a landline) her phone call, but I wasn't there for a while, thus the appointment was cancelled. How rude and stupid is that! Then she said she could fit me in the next day. Ahhhh, no freaken way. I told her I would find a better place and walked out. Ten minutes later I made an appointment at another office nearby. When I told them about Alpha Dental they just shook their heads and said they would never treat their patients like that.

Went to a couple of appointments at the Franklin office. While the work that was performed was "ok"…read more... my first visit left my mouth bruised up, on my second visit i was stabbed in the face by the dental assistant with a dental pick because she was not paying attention. Afterwards I was hurried out the door ... After cancelling my next visit (who would go back given what happened) now there is a nonsensical no-show fee attached to my account along with other extra charges. Upon questioning them, I was met with a confrontational attitude, unwillingness to remedy the situation, and threatened with more charges from times I had previously re-scheduled other appointments.

I don't have teeth but I appreciate the businessread more

I love this place! It is a great find. If you go once, I'm sure you will become as loyal a customer…read moreas I am. Dr. Jas Arora is top notch. I have never had a dentist as good as her. In fact, all of their employees are excellent. They made dentistry better than it has any right to be!