Love love love love love this doctor. The office is great…read more Ease of appointments, they call you back, you get the help you need. The doctor actually takes an hour, yes, an hour! On your annual visit. Who does that these days? I've had the doctor call me back when I have been sick after hours, two or three times, just to check on how I was feeling. No one does that anymore. Awesome bedside manner. I can't say enough about her.

We've finally convinced my elderly mother to go elsewhere. This doctor' practice isn't organized…read more Not only will you wait HOURS to be seen, the ball will often be dropped on orders for labs, tests, procedures. Also if you're going to be working from home during a pandemic and you're a doctor - get a nanny. It is unprofessional to have your kids hanging off you when we're dealing with serious medical issues. Also known medical issues were not noted in my mom's chart, procedures that were supposed to be ordered weren't for weeks.

Dr Small is the other Dr in my PCP's office & I often have to see her due to my Dr being out of…read moreoffice at times... She is great! Love the office completely... Everything there is great, all the staff and everything...

My appointment was great! Dr Small answered all my questions and was very understanding, clear and…read morecompassionate. The office was also great, everyone was friendly.

Dr Chin has been the family Dr for years... I was previously a patient of Dr Thomas & she left to…read morego onto other endeavors & Dr Chin was her replacment & I am Very Pleased over the years with all I have experienced with her. She is also my son's (18 Mos) Dr. She is a Family Practioner, so we can all visit her at the same time, I like that & I am comfortable with her - so no need for me to have gone out & searched for a Pediatrician... All the girls in the office are the Greatest, Lori, Carla, Ana... My son loves them all & they dont just fake it while we are there, they all are great with everything... Wouldnt change Drs for the world!

AC not working. Very warm in waiting area. Not even any magazines on the table to fan yourself…read more Not a good Waiting experience.

Don't give your bank card , They lie and say it's just to have on file , they took with out…read morenotification 250 the max the day is in the online paperwork you sign , I checked she said I got email and letter , I did not saying they were going to take this from my account be warned they take the max no matter what the bill is. And when ur sick and desperate who really pays attention to all the mumble jumble online stuff they should be telling you at the counter about the money crap. For this reason.

My experience here was absolutely awful. The office manager is incredibly disrespectful and yells,…read morethe medical advice was outdated, and my honest reviews have been deleted. I also have ethical concerns about the practice. This practice is far more about injections than primary care.

Dr. Huang is a wonderful doctor who knows her stuff. You can tell that she genuinely cares and has…read moregreat bed side manner. She has been very helpful and is extremely responsive. Her practice uses an app which makes communication, med history, and refills so much easier! I would recommend her to anyone who needs a doctor who takes preventative medicine seriously and truly listens to your concerns.

I saw Kristin for 7 months due to me out growing the world of pediatrics. She listened to my…read moreconcerns and was extremely helpful and supportive when I mentioned that I wanted to try the weight loss shots before I did any sort of weight loss surgery.

The folks who answer the phones are very rude…read more They also made a mistake with my appointment date and didn't seem to care.

They are an excellent family practice with male and female doctors who really take care of their…read morepatients.

I love WFP. I'm…read morealways greeted by someone friendly and helpful at the front desk (they're not always super cheerful, I'll admit, but everyone has off days so whatever). I also never have to wait more than 5 minutes to be seen, which is pretty impressive since I go there a lot for sick visits that they're always able to squeeze in at the last second. My pcp is Dr. Celler, and she is absolutely fantastic. She is very patient and a very attentive listener, and is great at explaining things in a way that I understand (though never in a condescending way). I know she has a very high volume of patients, but I have never felt as though I was being rushed out or ignored. I do understand some of the negative reviews, particularly with regard to Dr. Solomon (both of my parents have been seeing him for a very long time and used to be big fans of his, but have nothing but negative things to say now), but other than that I personally have never had anything but really positive experiences here.

One of the most frustrating professions I have ever dealt with. They are terrible at communication…read moreor having any sense of urgency. I needed a letter to travel internationally at the height of COVID and it took me more than six attempts to secure the correct paperwork after sending explicit instructions several times over the Lahey portal and over the phone. They waited until the absolute last minute to complete this request despite my putting it in ahead of time to ensure enough time to be ready to leave the country. Additionally, they do not follow through with prescription or referral requests. I requested an extremely important rX and CVS returned it to them as my insurance didn't cover it. It took them over a week to respond and after seven phone calls to the practice and CVS, I still do not have this prescription. My PCP is also away for the long weekend, so it will likely be another week before I can have it filled. I HIGHLY do not recommend using this practice.

If I could give half a star I would. I have been with the practice for a number of years and have…read morewatched it's downhill slide. It was once a great office with caring staff and doctors. Now it's staffed with rude, unprofessional, incompetent people. From the front office that double book patients, make clerical errors, over charge, fail to make up dates to patient information, to the associates that are curt, argumentative and disrespectful, they don t schedule exams, return calls, fill prescriptions in a timely manner or contact after you leave messages for urgent reasons. To the doctor that spend less then 5 minutes with patients but want you back so many times without a medical reason. This saddens me that people are dollar signs and nothing more.

Would give zero stars if possible. I have never spoken to a ruder provider. He does not look at…read morehealthcare as a partnership. He interrupts and speaks over us when describing symptoms. Immensely unprofessional. After he interrupted the second time, we asked if we could finish what we were trying to say and he literally raised his voice and started yelling. We weren't yelling, raising our voice, speaking aggressively or any of that. He said he went to medical school and doesn't take orders from anyone. We literally said, do you think it could be XYZ, is there a test for that and he flipped out. Would rather sit in an emergency room for 7 hours if I have a medical question than to speak to this person ever again. It's very sad how he doesn't acknowledge the "do no harm" part of his oath. Never again